Hampton Inn South Haven

Overall, everything was delightful. The temperature of the biscuits and gravy could have been slightly hotter. But we had a terrific time and Andrea the midday front desk person was super great!

Elevator not working while we attended . Bathroom shower has awful water stream Hardly any water pressure Needs new mattresses Bed skirt was worn good location

The hotel was not clean the room was ok but needs a lot of work the pool area was dirty the floor look like it was never clean the hallway was freezing and needed to be clean the hotel needs a lot of up grades breakfast was good and the lady server was very helpful and pleasant

Bed was not comfortable. There was a some type of smell in the room.

This hotel is dirty and well past the time for a renovation. The carpeting in the room was grimy. The elevator made a loud noise each time it ran. The room was noisy from the AC unit and street noise because the windows were ill-fitting. I'm surprised this hotel is part of the Hilton chain.

It was nice. nightmanager had a dog peed on the carpet and was sitting on the breakfest tables.

Wonderful place to stay. Highly recommend.

Wonderful place to stay

We stayed for three breakfasts. It was enjoyable because each day there was a new egg entree with different sides as well. Everything was delicious, the ladies servicing the area were pleasant, friendly, efficient in making sure food was replaced and even picked up our dirty plates to dispose for us. The poppyseed scones were YUMMY!!

Room was next to elevator therefore noisy. I was on the top floor and it seemed as though some sort of equipment on the roof (air handler maybe) made certain things vibrate in the room. The AC unit in the bedroom blew air directly across the bed and wasn’t adjustable. The hotel is badly in need of updating. Breakfast was decent.

While room was clean there was a chemical oder like bleach. However, the hallways were quite dirty and needed vacuuming.
The kitchen area was clean & food was good with nice selection.
Front desk & kitchen staff great.

Older hotel getting updated. Bed was very comfortable, bathroom was updated and very clean. When making reservations, only doubles were available. When we checked in I asked if any kings had opened up and we were given a king. Staff was very friendly and helpful.

Good breakfast clean

It was good. Doing some remodeling so not perfect. Understandable.

This place was nice for a quick trip out of town. However i would have given it a better rating if my request for a joining rooms was followed thru in. Breakfast was great and the lady who ran breakfast was amazing.

Comfortable room. Nice sized bathroom. Very friendly staff. Great location.

The hotel must be under new management because we have stayed here numerous times and this time was a big disappointment. Just to name a few, elevator broken and our room was originally on the 3rd floor floor but asked receptionist to give us a room on the first floor but they could only offer 2nd floor. My sister has very bad knees and had to carry all her things and help her. One of the doors by the pool was broken. The whirlpool water looked dirty. Our room's bath room door didn't close, the night stand table was broken and fell to the side, the bathtub was very unsafe, the tub did not have a flat surface, making it unsafe for my sister with the bad knees to shower. The phone in our our room was broken with no dial tone. I reported it to front desk and they said the would put it on the list. The food was terrible! Looked like it was reheated from a few days go! Hope they improve!

Great rooms and breakfast
Hot tub and pool area tile was not clean

The Elevator was not working

Hotel was nice- decent breakfast- very nice staff. The room we were in needed some updates- especially the bathroom- there was a hole in the ceiling and a metal piece coming away from the ceiling as well. The only reason we noticed it was because it was reflected in the mirror. Other than that, no complaints.