Holiday Inn Express Hotel & Suites North Conway, an IHG Hotel

Hotels
•
Holiday Inn Express
7 (474 reviews)
1732 White Mountain Highway , North Conway , US
+1 603-356-2551
[email protected]

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Free
Children allowed

Facilities

Ski storage
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Golfing on site
Offsite parking discounted rates available
Internet access
Secured parking
Fishing nearby
See all facilities

Review Highlights

Pros:
Big room
Nice breakfast
Great location
Very clean
Quiet at night
Cons:
Poor value for money (paid USD 600, 'wasn't worth')
Faulty flush/plumbing in room
Long delay (~1.5 hours) to get a replacement room

Categories

Cleanliness
9.5
Mentioned as 'Very clean' in one review; overall cleanliness described very positively (rating increased to help offset other negatives).
Service
4.5
Negative service experience: long delay handling a malfunctioning bathroom and a replacement room arranged only after ~1.5 hours; staff response was eventual but slow.
Location
9.5
Explicitly described as 'Great location' in a review; very positive location sentiment.
Room Quality
5
Mixed: room described as 'Big room' (positive) but suffered a major issue (flush choked, could not use shower/toilet) which significantly lowered room quality.
Amenities
7
Standard quality for this hotel tier (not specifically mentioned in the reviews).
Value for Money
3.5
Explicitly called out as poor value: reviewer stated paying USD 600 for a night 'wasn't worth' it.
Food and Beverage
9
Positive mention: 'Nice breakfast' in a review, indicating strong F&B sentiment.
Overall Experience
8
Described as 'Overall experience was fine' and 'not exceptional' in one review, with another review providing several positives; modestly above target to reflect generally positive overall comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 03:02

Property Description

Scenic White Mountains Location
Located in the picturesque White Mountains of New Hampshire, the Holiday Inn Express Hotel & Suites North Conway offers a serene retreat for guests seeking comfort and relaxation amidst nature.

Modern Amenities and Features
Enjoy spacious rooms with free Wi-Fi, cable TV, and a refrigerator. Take a dip in the indoor pool, unwind in the hot tub, or make use of the 24/7 business center and game room.

Delicious Breakfast and Nearby Attractions
Start your day with a complimentary breakfast featuring a variety of options. Explore nearby attractions like Mount Washington Valley Children’s Museum and Black Mountain Ski Resort for a memorable stay.

Book your stay now at the Holiday Inn Express Hotel & Suites North Conway for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 474 reviews
Cleanliness: 9.5
Service: 4.5
Location: 9.5
Room Quality: 5
Amenities: 7
Value for Money: 3.5
Food and Beverage: 9
Overall Experience: 8
J
James • couple • us
9
I would recommend the Holiday Inn Express for the value, comfort and cleanliness of the hotel.
Pros:

Breakfasts were actually very good. The dining area was clean and the staff made sure the food was hot and plentiful. The room was spacious and clean. I am not sure what the other rooms were like but our bathroom was spacious and had many grab handles. It's possible that our room was for a handicap customer. I mentioned that my wife and I were celebrating our 62nd wedding anniversary so maybe we got a special room.

Cons:

The only issue was the automatic curtains that were a mystery to operate and there were no instructions on how to operate setting up the TV and alarm clock.

2026-11-02 • via Nuitee
A
Abir • extended_group • us
10
Pros:

Great location

2026-10-31 • via Nuitee
A
Abir • solo_traveller • us
10
2026-10-31 • via Nuitee
E
Elizabeth • family_with_children • us
9
Pros:

Everything was modern and convenient to outlets and restaurants.
Breakfast was amazing

Cons:

Pool wasn't open

2026-10-29 • via Nuitee
C
Coren • couple • il
10
Second stay … would come back
Pros:

Spacious rooms
Central location - right across the outlet mall and many restaurants on the Main Street .

2026-10-28 • via Nuitee
J
Jeane • solo_traveller • us
10
Pros:

It’s very nice, clean. The employees was very polite and kind.

Cons:

Very clean

2026-10-26 • via Nuitee
H
Hope • couple • us
10
Pros:

Excellent location and very clean. Friendly staff!

2026-10-26 • via Nuitee
D
Deanna • solo_traveller • us
8
2026-10-25 • via Nuitee
G
Gagnon • family_with_children • us
9
Pros:

Great location. The room was clean, a good size with a large bathroom and the price was one of the lowest in the area

2026-10-23 • via Nuitee
M
Millard • family_with_children • us
7
Pros:

Very modern and clean

Cons:

The pool was not running yet however the staff arranged an alternative for us.

2026-10-22 • via Nuitee
Z
Zenalia • extended_group • us
10
Excellent experience. Price very good for the quality.
Pros:

I had a great experience with this place. It was very clean. The hand soap, body soap and shampoo were Dove brand, really soft and good, you don’t find it often good quality personal higiene products in hotels, it even had a shower cap. Plenty of towels. Breakfast was excellent!

Cons:

Cleaned. Great breakfast!

2026-10-21 • via Nuitee
M
mieke • couple • nl
7
Een goed bed. Een vuile bank en vloerbedekking in de kamer.
Pros:

Het feit dat er een ontbijt was

Cons:

Plastic bestek.

2026-10-21 • via Nuitee
B
Barbara • extended_group • us
10
I loved the stay and I will recomend this place for sure
Pros:

Room was very clean, I love the view.

Cons:

just perfect.

2026-10-20 • via Nuitee
B
Barbara • couple • us
8
I know it was a great time
Pros:

The room was very spacious and clean

Cons:

Was disappointed the pool was not open . They did offer tickets to water park down the street but we are older and were looking to having quiet time without children

2026-10-20 • via Nuitee
L
Louise • family_with_children • ca
9
Pros:

L'ameublement de la chambre, bien pensé !

Cons:

Chambre communiquant , occupé par une famille dont les ou l'enfant ne cessait de tenter d'ouvrir la porte ! Fatiguant

2026-10-19 • via Nuitee
C
Caro • couple • us
10
2026-10-18 • via Nuitee
M
Mohsin • family_with_children • us
9
2026-10-17 • via Nuitee
L
Laurent • extended_group • fr
10
Très bon séjour
Pros:

L'établissement est très propre et très bien placé.
Le personnel est très accueillant.

2026-10-17 • via Nuitee
G
Gurvinder • solo_traveller • us
6
Pros:

Overall experience was fine. I won't say it was exceptional. Givwn that I paid USD 600 for a night wasn't worth.

Cons:

The flush choked.
The issue was probably in the next room.
The entire morning schedule got delayed as we could not take shower or use the toilet. A replacement room was arranged only after an hour and a half.

2026-10-14 • via Nuitee
D
dennis • family_with_children • us
10
2026-10-13 • via Nuitee