Gild Hall, A Thompson Hotel, by Hyatt

Hotels
Thompson Hotels
9 (481 reviews)
15 Gold Street , New York , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spacious and comfortable rooms
Great restaurant on site
Beautiful ambiance
Cons:
None explicitly mentioned

Categories

Cleanliness
9
No specific mention of cleanliness; assumed to be standard quality for this hotel tier.
Service
9.5
Incredible service throughout the hotel; staff were helpful and went above and beyond.
Location
9
Conveniently located near major landmarks and public transit, enhancing overall experience.
Room Quality
9
Rooms were spacious and well-equipped, delivering a comfortable stay.
Amenities
9
Modern amenities provided, enhancing guest comfort; specifics are generally positive.
Value for Money
8.5
Value reflects the luxurious experience and services provided; considered slightly high.
Food and Beverage
9
Food was delicious and well-presented; dining experience was highly recommended.
Overall Experience
9
Overall stay exceeded expectations; guests expressed desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:44

Property Description

Luxurious Accommodations
Indulge in the contemporary guest rooms at Gild Hall featuring high ceilings, custom-designed furniture, and modern amenities like flat-screen TVs and iPod docking stations.

Dining and Entertainment
Experience the upscale dining options at the Tuscan-inspired Felice Ristorante and Wine Bar or unwind at the wine lounge La Soffitta with its unique ambiance and extensive wine selection.

Convenience and Services
Benefit from concierge services, valet parking, and a 24-hour gym during your stay at Thompson Gild Hall. Plus, enjoy the prime location near the South Street Seaport and access to various local attractions.

Book now to elevate your stay at Thompson Gild Hall and enjoy exclusive amenities with our Destination Fee package!

Important information:

The bar is open daily until 23.30 hours.

Please note: The property has a Facility Fee charged per night exclusive of tax which includes a welcome toast upon arrival, unlimited local calls and Premium tiered WiFi access with unlimited devices. Please contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 481 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9
C
chia yu extended_group tw
10
Pros:

great location

2026-02-14 via Nuitee
S
Safari30209745744 NONE
10
We will be back!
Pros:

What a spectacular hotel experience! From the amazingly friendly and helpful staff to the gorgeous room with its comfortable beds and pillows, everything was perfect. The hotel restaurant was delicious, to boot. We will be back! And I've never seen a cooler room key. They let us keep one as a souvenir.

2026-01-25 via Tripadvisor
T
Thefania couple us
8
Great place! Best staff! Great location!
Pros:

The staff was behind courteous and helpful. The food in the restaurant was excellent. Better than anticipated. The location was great. Quiet, close to subway and South Street Seaport. Our nieces have been coming here for quite a while and recommended The Gild highly.

Cons:

Room was a little shabby. Could use to be painted, bathroom caulked. Headboard was a bit worn.

2026-01-22 via Nuitee
T
thefanial NONE
10
Better than anticipated!
Pros:

The staff was way more accommodating than we anticipated. The food was amazing. The hotel was in a great location; close to subways, walking distance to South Street Seaport. It was very quiet. Recommended to us by my husband's nieces who have been frequenting the hotel for 10+ years.

2026-01-20 via Tripadvisor
P
Peter solo_traveller gb
10
Looking forward to the next stay
Pros:

Great location in the Financial District

2026-01-20 via Nuitee
S
SouthPhillyPT19148 NONE Philadelphia, Pennsylvania
8
Spacious Room
Pros:

Quiet hotel right in the financial district of Manhattan. Spacious rooms compared to other NYC hotels.

2026-01-19 via Tripadvisor
K
Karyn couple us
10
A great overnight stay
Pros:

The size of the room was really good, comfortable bed, great service, when there was an issue with the air conditioner they followed up with me immediately, they hold luggage post check out, and it’s near everything!

Cons:

I don’t have anything else.

2026-01-19 via Nuitee
J
Jingxuan couple us
10
2026-01-18 via Nuitee
R
Renata family_with_children us
10
2026-01-18 via Nuitee
J
jayne family_with_children gb
8
Out of the hustle and bustle
Pros:

Location and staff.

Cons:

N/A

2026-01-18 via Nuitee
F
F8941HDmichaell Business
10
Amazing service that feels like home
Pros:

Ben, Seb, Liz, Angel, Robert, Leo - so so helpful and wonderful!!! They really made me feel at home with my stay at Gild. Best front desk concierge team ever!!

2026-01-14 via Tripadvisor
C
CASTHS NONE Gloucester, Cape Ann, Massachusetts
10
Boutique hotel feel with great hospitality.
Pros:

Love Gild Hall. My son lives across the street so I have stayed her many time over the past few year. Rob and his team are always happy and accommodating. The rooms are always clean and beds comfortable.

2026-01-10 via Tripadvisor
A
aaronrB1819IP NONE
10
Amazing experience
Pros:

I had an incredible experience here, customer service was amazing. It’s super nice to feel very welcomed as soon as you step in.

2026-01-09 via Tripadvisor
H
huzaifas2026 NONE
10
Incredible value in Lower Manhattan!
Pros:

Best hotel experience across all my trips to New York. From the friendliness of the staff, to the size and ambience of the room, comfort of the bed and seats, to the quality included breakfast at the embedded Felice restaurant.

2026-01-02 via Tripadvisor
J
Jocelyne family_with_children fr
8
Le personnel était très accueillant, la chambre propre et très confortable mais sonore et très sombre
Pros:

Son emplacement géographique , l’accueil du personnel

Cons:

L’insonorisation des chambres ( nous entendions le programme tv et la conversation)

2026-01-02 via Nuitee
G
Gibson solo_traveller us
8
Really awesome place. Would stay again. Cute atmosphere, nice staff. Lovely stay.
Pros:

Really loved how friendly the staff was. Always over the top and one of the best experiences I’ve had in a hotel setting.

Cons:

My only issue was the address online sometimes is a little off showing on Gold st. My water was also coming out as orange maybe because of pipes? Not sure.

2025-12-31 via Nuitee
D
Dimitris couple gr
10
ΑΝΕΣΗ , ΑΣΦΑΛΕΙΑ , ΠΑΡΟΧΕΣ , ΕΞΥΠΗΡΕΤΗΣΗ , ΚΑΘΑΡΙΟΤΗΤΑ ! ΟΛΑ ΤΕΛΕΙΑ
Pros:

Αψογο ξενοδοχείο σε φανταστική και πάρα πολυ ασφαλή περιοχή στην Wall street πολύ κοντά σε μετρό και καταστήματα κάθε τύπου . Παραγματικα ήταν ολα άψογα ,το προσωπικό το πιο φιλικό που έχουμε συναντήσει , το δωμάτιο πεντακάθαρο , το κρεβάτι μαγικό και τεράστιο , το πρωινό τιμιότατο !! Δεν έχουμε λόγια να περιγράψουμε ποσο καλα και ανέτα μας έκαναν να αισθανθούμε οι άνθρωποι του ξενοδοχείου . Τον συνιστώ σε όλους !

2025-12-31 via Nuitee
O
Orlando couple us
10
Pros:

Location and staff availability

2025-12-31 via Nuitee
J
JZ20016 NONE Santo Domingo, Santo Domingo Province, Dominican Republic
10
A nice place to stay!
Pros:

It was a busy time, and the hotel looked very full, but the staff worked efficiently to satisfy every client. Rooms are spacious by NY standards, and are clean and tidy. Breakfast was good (one should make reservations to avoid a long wait). The Gym(s) was tiny (two tiny rooms on two floors) but functional. The friendliness of the staff left us with a lasting impression.

2025-12-29 via Tripadvisor
Z
Z3424YRkristinap NONE
10
Best Christmas getaway
Pros:

What a fantastic boutique hotel ! It exceeded my expectations and more. From the friendliest staff, to the beautiful rooms, the cleanliness, and the overall ambiance.

2025-12-29 via Tripadvisor