Holiday Inn Express Bluffton by IHG

Hotels
•
Holiday Inn Express
8.2 (268 reviews)
117 Commerce Lane , Bluffton , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly staff
Nice renovations
Cons:
Ongoing construction
Limited amenities
Breakfast quality

Categories

Cleanliness
8.16
The room and facilities were reported clean, but ongoing renovations were a concern for some guests.
Service
8.63
Generally polite and friendly service, although there were some issues with staff availability.
Location
8.17
Good location, but some guests expressed disappointment about nearby amenities due to renovations.
Room Quality
8.62
Rooms are newly remodeled and generally described as beautiful and comfortable.
Amenities
7.65
Facilities like the pool were under renovation, and some ice machines were reported broken.
Value for Money
8.61
Guests generally felt they received good value despite ongoing renovations.
Food and Beverage
7.66
Food options received mixed reviews, with some dissatisfaction noted regarding breakfast.
Overall Experience
8.13
Overall, most guests expressed satisfaction but noted the impact of ongoing renovations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:15

Property Description

Convenient Location and Nearby Universities
The Comfort Inn hotel, strategically situated between Lima and Findlay, offers easy access to Bluffton University and Ohio Northern University. Perfect for visiting families and prospective students alike.

Deluxe Amenities and Services
Indulge in our complimentary hot breakfast, featuring a variety of delicious options. Take advantage of our indoor pool, exercise room, and free local calls. Business travelers will appreciate our modern facilities, including free Wi-Fi, a well-equipped conference room, and business services.

Cozy Rooms and Additional Perks
Relax in our spacious guest rooms furnished with convenient amenities. From coffee makers to safes, we ensure a comfortable stay. Pet-friendly rooms are available, and guests can utilize the guest laundry room for added convenience.

Book your stay at the Comfort Inn today for a memorable and relaxing experience!

Important information:

You must show a valid photo ID and credit card upon check-in.

The hotel pool is closed until further notice.

A surcharge of $35 applies for early check-ins.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TOL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 268 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.17
Room Quality: 8.62
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.13
G
Garver • solo_traveller • us
3
Horrible
Pros:

Beds were comfortable and clean.

Cons:

Safety concerns with exposed wiring and stud walls throughout the hotel. Friend's daughter also staying at hotel was electrocuted in the pool. Tile floors dirty, carpeted hallways dirty, no room service aka no fresh towels daily or trash pickup. There was not enough food for all hotel occupancy. Appsolutly horrible stay. Will never return

2026-06-22 • via Nuitee
H
Horner • couple • us
5
2026-06-18 • via Nuitee
B
Barbosa • solo_traveller • us
8
Pros:

La limpieza

Cons:

El personal y demoran mucho en check in

2026-06-16 • via Nuitee
S
Stephanie • couple • us
10
We visited Bluffton university for my son’s orientation. We loved our stay and check in was easy. We plan to stay again
Pros:

It was clean and close to downtown! Very safe!

Cons:

I didn’t like that the work out room was only accessible through the pool and was locked so I couldn’t work out after hours.

2026-06-12 • via Nuitee
E
Ernie • solo_traveller • us
10
Pros:

Quiet, great people, great room n bed

2026-05-22 • via Nuitee
D
Diana • couple • us
8
2026-05-18 • via Nuitee
L
Leslie • solo_traveller • us
9
Pros:

Good locale. Solid value. Internet worked.

Cons:

Breakfast was ok but eggs had been out all morning so cold and crusty. Otherwise ok

2026-05-16 • via Nuitee
A
Allen • solo_traveller • us
9
Pros:

The staff was top of the line!!! All were very friendly!!

Cons:

The pool was closed

2026-05-13 • via Nuitee
S
Stephanie • couple • us
10
2026-05-03 • via Nuitee
S
Stephanie • family_with_children • us
9
2026-04-27 • via Nuitee
A
Ann • family_with_children • us
10
Great clean hotel with very nice helpful staff and desk managers.
Pros:

Easily accessible and super clean!

Cons:

Nothing

2026-04-20 • via Nuitee
X
Xavier • couple • us
10
2026-04-14 • via Nuitee
J
Joe • couple • us
10
Easy check in, very clean and updated room. You can tell they are still doing some upgrades to rooms but it is not messy
Pros:

Close to the university and interstate

Cons:

Pretty thin walls with the adjacent room but the neighbors calmed down around 11 so not terrible.

2026-04-12 • via Nuitee
P
Paul • solo_traveller • us
8
2026-03-29 • via Nuitee
G
Glenn • solo_traveller • us
10
2026-03-24 • via Nuitee
B
Barbara • family_with_children • us
10
2026-03-14 • via Nuitee
T
Taze • couple • us
8
2026-01-19 • via Nuitee
E
Ethan • couple • us
7
2026-01-19 • via Nuitee
J
James • solo_traveller • us
10
Good experience good people
Pros:

I loved it

Cons:

Nothing The breakfast, but Newsmax on the TV they have in the clean room in the And the clean sheets

2026-01-19 • via Nuitee
T
Thomas • couple • us
7
2026-01-19 • via Nuitee