Melbourne CBD Central Apartment Hotel Official

Hotels
6.7 (941 reviews)
155 Bourke Street , Melbourne , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Spacious rooms
Cons:
Cleanliness issues
Inadequate service response

Categories

Cleanliness
5.45
Guests mentioned unclean property and dirty dishes.
Service
7.45
Staff showed no apology for missing towels, impacting experience.
Location
8.45
The location is highly praised for convenience and proximity to attractions.
Room Quality
5.95
Rooms were spacious but had issues like dull lighting and maintenance concerns.
Amenities
5.95
Basic amenities were lacking or not maintained properly.
Value for Money
6.45
The high parking fees made the stay feel less valuable.
Food and Beverage
6.95
No specific mention of food, assumed standard for this hotel tier.
Overall Experience
6.95
Mixed feelings due to location and space but marred by multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:38

Property Description

Spacious Apartments with Full Kitchen and Laundry Facilities
Enjoy the convenience of a large living and dining area with flat-screen cable TV, and the option of apartments with a bath.

Prime Location
Located in the heart of Melbourne CBD, with a tram stop outside, and attractions like Federation Square and Flinders Street Station within walking distance.

Convenient Amenities
Guests can charge meals from local restaurants to their apartment, with additional services like dry cleaning and babysitting available. Stay connected with a work space and Wi-Fi access in all apartments.

Book your stay at Melbourne CBD Central Apartment Hotel for a comfortable and hassle-free experience.

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card.Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 3.0% charge when you pay with a Diners credit card. Please note that there is a 2.0% charge when you pay with a UnionPay or JCB credit card. Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an existing bed.
    Children from 3 years old to 8 years old stay for AUD 45 per person per night when using an existing bed.
    People 2 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.7
Based on 941 reviews
Cleanliness: 5.45
Service: 7.45
Location: 8.45
Room Quality: 5.95
Amenities: 5.95
Value for Money: 6.45
Food and Beverage: 6.95
Overall Experience: 6.95
B
Bruce • couple • au
7
Great location
Pros:

Great location for restaurants and bars. Cheap weekend parking just a block away

Cons:

Low water pressure, lack of pillow options and limited reception hours when we visited

2026-03-14 • via Nuitee
B
Bev • extended_group • au
8
2026-03-12 • via Nuitee
C
Cara • extended_group • au
5
Not great value for money - helpful staff
Pros:

I liked the location. The staff service was helpfu. If we had an issue he helped any way he could.

Cons:

The price for what we got. The kitchen didn't have much in the way of kitchenware. The carpets looked stained. The walkway to our room was blocked making it hard to get in and out of our room. There were cigarette buds on the balcony.

2026-03-10 • via Nuitee
D
Ducas • family_with_children • au
7
Great location and good value, but a little tired.
Pros:

Good sized apartment with a great location in the middle of the CDB. Friendly staff. Good price.

Cons:

Reception has very limited hours. Not a lot of facilities - just your bare bones services apartments. The rooms were generally a little worn out.

2026-03-09 • via Nuitee
D
Deanne • family_with_children • au
1
2026-03-09 • via Nuitee
L
Len • couple • au
7
Very enjoyable for a one night stay. Staff all helpful.
Pros:

Ideal location in CBD. Large rooms, clean and comfortable.

2026-03-09 • via Nuitee
J
Justin • couple • au
8
Pros:

Location, location location.... Friendly staff

Cons:

Rooms are getting a little dated but were clean

2026-03-01 • via Nuitee
J
Jackie • family_with_children • au
3
Very average and disappointed, definitely not value for money.
Pros:

I booked our accomodation especially for the spa as my kids never get to use one, it didnt work. The bedroom lights didnt work, also the tv couldnt get channels the next morning when yhe tv was turned on.

Cons:

The spa fidnt work.

2026-02-27 • via Nuitee
T
Tracey • extended_group • au
8
2026-02-26 • via Nuitee
S
Stephen • couple • au
8
City weekend
Pros:

Everything

Cons:

Noisy trams in the morning

2026-02-14 • via Nuitee
B
Bronte • family_with_children • au
7
Pleasant enough and very central to transport options and attractions, but a budget place.
Pros:

Beds were comfortable, linen was clean, hot water was hot, towels were clean

Cons:

This place operates on a shoestring budget. Cleaning is a let-down - dusty shelves to bedside table, upper shelf in wardrobe, backs of cupboards. They seem hesitant to re-stock WC paper, tissues etc when run down. Body wash and Shampoo dispensers were almost empty on arrival.
This place also appears to have long-term residents, who cook in their rooms, which can result in fumes penetrating other rooms. There was even a dog inside the apartment next to ours - surely against regulations.
The check-in is clunky after hours (only staffed 9:00am to 1:00pm) despite forewarning, having to ring at the locked door once to get ID sorted out, then another number to get a key box code before retrieving the key and e-fob. While staying, we met several guests (from overseas) standing outside the locked entrance who were confused about the entry processes until we explained the convoluted manner of phoning etc as above.

2026-02-08 • via Nuitee
A
Amanda • solo_traveller • au
10
Grear value!
Pros:

Great value! Right in the city centre, didn't expect to get a whole apartment for a great price

2026-01-31 • via Nuitee
K
Kerry • solo_traveller • au
7
Would consider again if I came by train
Pros:

The location is great, but no car parking. I spent $80 for overnight parking at the nearest car park.

Cons:

No car park. No option for in room breakfast. However, there are a lot of restaurants around.

2026-01-30 • via Nuitee
J
James • couple • au
7
Average!
Pros:

Apartment size and comfort.

Cons:

Not very clean. Check in was 2pm, but reception closed at 1pm!!!

2026-01-27 • via Nuitee
M
Megan • couple • nz
8
Great central location for a full apartment.
Pros:

great location. apartment had everything we needed

Cons:

bed was too soft and old. lots of skirting boards had heaps of dust

2026-01-27 • via Nuitee
U
Ulrike • extended_group • au
2
Very disappointing. Believe we should be compensated.
Cons:

Apartment not in the building we booked. Lifts were not working on arrival. VERY dirty. Not enough towels, crockery and cutlery. Mould in shower./spa. Blood on a pillow. Windows and blinds filthy. Carpet falling apart. Went to reception next day and was told it couldn't be deep cleaned until after we left. Have taken photos .

2026-01-26 • via Nuitee
J
Jodie • couple • au
8
2026-01-24 • via Nuitee
T
Tamika • couple • au
10
2026-01-20 • via Nuitee
V
Vij • solo_traveller • au
8
2026-01-20 • via Nuitee
G
Gregory • couple • au
3
Very disappointing.
Pros:

Bedding was clean, bed comfortable.

Cons:

Scruffy , tired and needed a deep clean. Reception not staffed on Sunday when we attempted to check in. Took 30mins plus standing out in the cold talking to remote help desk to get access to my pre paid room. Having to use unsafe web client to upload id and credit card info. This was not made obvious when i booked, otherwise i would have chosen a better alternative. The price was, in this case, too good to be true.

2026-01-19 • via Nuitee