Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and clean rooms
Cons:
One boat excursion was of poor quality

Categories

Cleanliness
9
The rooms were very clean and well maintained.
Service
9.5
The entire staff was very professional, friendly, and helpful.
Location
9
Excellent location right next to Terminal 21 and Asok BTS.
Room Quality
9
Spacious and well-appointed rooms with great amenities.
Amenities
9
Elaborate breakfast and great pool area.
Value for Money
8.5
The price is on the higher side, but still excellent value.
Food and Beverage
9
Breakfast buffet was one of the best experienced.
Overall Experience
9
Wonderful experience from start to finish at this hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:36

Property Description

Luxurious Accommodation
The Westin Grande Sukhumvit, Bangkok offers upscale rooms with modern amenities and stunning city views. Each room features an LCD TV, minibar, and complimentary fruit basket for a comfortable stay.

Convenient Location
Situated just a stone's throw away from Asoke BTS Skytrain and Sukhumvit MRT Subway stations, and across from Terminal 21 Shopping Mall, guests can easily explore Bangkok's vibrant attractions and shopping destinations.

Relaxation and Dining
Guests can indulge in relaxation at the outdoor swimming pool, spa centre, and gym, or enjoy a rejuvenating in-room massage and sauna experience. With dining options like Kisso Japanese Restaurant and Seasonal Tastes, culinary delights await at every corner.

Experience luxury and convenience at The Westin Grande Sukhumvit, Bangkok - SHA Certified. Book your stay now for a memorable getaway.

Important information:

Please present the same credit card used to guarantee your booking when checking-in at the property. If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for THB 1,700 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 945 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9
S
Saif extended_group om
8
Close to good to places
Pros:

Ok

Cons:

Good enough

2026-06-27 via Nuitee
P
Phillip solo_traveller sg
10
I will be back
Pros:

Location, cleanliness and quality staff

Cons:

Nothing comes to mind

2026-06-24 via Nuitee
L
L5082TIroba Business
10
Great stay again.
Pros:

As always a great experience. Manager Robert and 2IC Sven were excellent hosts and ensured everything went smoothly for our training program. Service from all other staff was also excellent, including Nita in the lounge and tikky the room maid.

2026-06-20 via Tripadvisor
V
venum646 Family
10
Great experience with Chef Sachin
Pros:

As a vegetarian, finding great dining options in Bangkok can sometimes be challenging, but Chef Sachin at The Westin Grande Sukhumvit made our experience truly exceptional. From his warm welcome to the thoughtful and delicious vegetarian dishes he prepared, he went above and beyond to ensure we had plenty of wonderful options—even creating special items just for us. The level of care and hospitality was genuine and deserving of a five-star rating. Special thanks as well to the manager, whose attentiveness and professionalism made the experience even more memorable. Highly recommended!

2026-06-18 via Tripadvisor
J
Jasbir661 Family New Delhi, National Capital Territory of Delhi
8
Awesome Breakfast at Westin Grande
Pros:

Chef Sachin went an extra mile to serve breakfast. He took the effort to curate a Veg noodle bowl to our taste . Though it wasn't part of menu . Would remember such hospitality .

2026-06-17 via Tripadvisor
2
222weih Business
10
Heartwarming Birthday Stay with Thoughtful Surprises and Exceptional Service
Pros:

I had an exceptional stay at The Westin, where every team I encountered delivered genuinely warm and highly professional service. From the moment I arrived, the front desk team made me feel truly welcome, handling check-in efficiently while taking the time to understand my preferences and explain all the hotel’s facilities in a courteous and knowledgeable manner. The restaurant staff at the buffet were consistently attentive and gracious, remembering my daily choice of black tea and ensuring it was prepared exactly the way I like it, which transformed a simple breakfast into a personalised ritual. Housekeeping also went above and beyond: my room was always impeccably clean, and the thoughtful birthday decorations, handwritten card and towel art made the stay feel intimate and memorable rather than just another night in a hotel.
What impressed me most was the hotel’s culture of genuine care – every interaction felt sincere, and the teams worked seamlessly together to anticipate my needs without ever being intrusive, creating a comforting sense of being looked after away from home. I would wholeheartedly recommend this Westin to anyone who values refined hospitality, personalised touches and a consistently high standard of service across the front desk, restaurant and housekeeping teams.

2026-06-17 via Tripadvisor
M
Mahia couple bd
8
2026-06-13 via Nuitee
3
32anujt Business
10
Amazing Stay! Chef Sachin was great!
Pros:

Lovely Stay. Bed was comfortable and cozy. Room was quiet and spacious. Toilets were cleans. Food was amazing specially breakfast.
Chef Sachin was amazing. He gave a personal touch to all food items I requested.

2026-06-09 via Tripadvisor
K
Klaus5458 Solo travel Miami, Florida
10
Great one week stay
Pros:

The location of the hotel is excellent, right on Sukhumvit, just a few steps from the BTS and Metro. There are many restaurants and bars in the immediate vicinity. The staff is very friendly and helpful. My room on the 24th floor was very spacious, directly opposite the lounge where breakfast is also served, provided you have booked the lounge access option. Due to the pleasant, quiet atmosphere there, I definitely recommend it. Additionally, very advantageous: this room includes complimentary laundry of 2 garments per day. The room's furnishings are classic international. The amenities include a kettle with tea and a Nespresso machine. The only downside is that the air conditioning cannot be adjusted or turned off. As a result, it was sometimes too cold for me. I also really liked the bar 'Zest' and the Japanese restaurant 'Kisso,' which is very good, but also quite expensive. Nevertheless, it is worth going there. It's value for money

2026-06-09 via Tripadvisor
M
Md. solo_traveller bd
10
2026-06-08 via Nuitee
S
Simone solo_traveller sg
9
2026-06-04 via Nuitee
F
Feda solo_traveller sa
10
Very pleasant.
Pros:

All was so well, especially the location, it was so central and perfect.
Thank you.

Cons:

All was so well.

2026-06-01 via Nuitee
R
Road10937988488 Business
10
Amazing
Pros:

Chef Sachin was amazing person. Tested out lot of different foods and all were amazing

2026-05-28 via Tripadvisor
1
171quangc Business
10
Westin Hotel Review
Pros:

Excellent hotel and services. K. Pom at the breakfast area was so nice when we knew that we love the grill pork skewer but there’s none at the hotel. She went an extra miles and made it for us.

2026-05-27 via Tripadvisor
P
Paul solo_traveller sg
7
Pros:

Great location

Cons:

Rooms starting to feel a bit dated

2026-05-27 via Nuitee
D
Dominique solo_traveller ch
7
Pros:

Frühstück

2026-05-26 via Nuitee
T
Tony couple gb
9
Highly recommend this place very nice very comfortable
Pros:

Location was superb

Cons:

Some of the characters hanging around Hotel

2026-05-25 via Nuitee
K
Katharine couple au
8
Pros:

Good location, comfy and clean. Great breakfast.

2026-05-25 via Nuitee
D
Derrick1230 Friends getaway Hong Kong
4
This property has a good location but it’s dated and they do not focus on the customer experience.
Pros:

This hotel has a great location to the BTS and Terminal 21. This hotel should be my number one to stay at, but they focus on things that maybe don’t add to a great experience for the customer.
My room and the floor seemed to have an issue with AC… it was definitely too warm in my room. Stayed here 15 years ago and it looks the same as it did when I last stayed here.
I would give the Sheraton across the street much higher marks or the Marriott Surawongse is a great option too.
I come to Bangkok 3-4 per year, I won’t book this property again.

2026-05-24 via Tripadvisor
R
R1487AIrachelt Family
10
Great stay!
Pros:

Hotel is in a convenient location, right beside Terminal 21 (a mall) and the Asok BTS station. There are many massage shops in the area as well with notable ones like HealthLand about a 10 min walk away. The room was very clean and the staff very pleasant. They went out of their way to keep our stay comfortable. Shout out to Army, the staff who helped us clean our room for the full duration of our stay! He was very courteous and thoughtful. Couldn't ask for better!

2026-05-19 via Tripadvisor