Holiday Inn Express & Suites Milton East I-10 by IHG

Hotels
•
Holiday Inn Express
8.6 (170 reviews)
8510 Keshav Taylor Drive , Milton , US
+1 850-626-9060

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (named staff praised)
Spacious, comfortable rooms and good shower pressure
Convenient, quiet location
Clean dining area and well-presented breakfast for many guests
Extra amenities (ground coffee, cinnamon rolls)
Cons:
Inconsistent housekeeping (one report of room not being cleaned)
Mixed breakfast quality with one severe negative (cross-contamination, poor setup)
A/C outage in common area reported
Bathroom lighting and lack of ventilation in some rooms
Some property upkeep concerns reported

Categories

Cleanliness
7.8
Mixed reports: several guests noted the facility and dining area were clean, but one guest reported housekeeping never cleaned the room during a three-night stay, lowering the score.
Service
9.4
Consistently praised: multiple guests called staff friendly and helpful by name (Jodi, Wanda), citing welcoming service and attentive staff.
Location
9
Positive: noted as easy to get to, off the main highway and quiet — convenient for a stopover and reasonably located for Disney-bound travelers.
Room Quality
8.6
Generally strong: rooms described as spacious with comfortable beds and good shower pressure, though some mentioned dim bathroom lighting and no overhead ventilation.
Amenities
8.6
Mixed but adequate: guests appreciated extras like ground coffee and good TVs; one report of A/C out in a common area, but other amenities (breakfast service, dining area) were praised.
Value for Money
8.6
Standard quality for this hotel tier; guests did not directly comment on value for money.
Food and Beverage
7.6
Mixed breakfast experiences: several guests praised the breakfast (cinnamon rolls, 'first rate' service), while one guest rated it very poorly (2/10) and cited cross-contamination and weak egg preparation.
Overall Experience
9.2
Generally positive stay driven by strong staff and comfortable rooms, tempered by occasional housekeeping lapses and some facility/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location:
Situated off Interstate 10 at Exit 31, the Holiday Inn Express and Suites Milton is just a short distance from Blackwater River State Park, offering easy access to nature and outdoor activities.

Modern Amenities:
Experience comfort in every room with free Wi-Fi, a microwave, fridge, cable TV, and work desk. The hotel also features an outdoor pool and gym for relaxation and fitness needs.

Delicious Dining and Nearby Attractions:
Start your day with a complimentary hot breakfast buffet and explore various dining options nearby. With Southern Raceway just 3 miles away and the Pensacola Gulf Coast Regional Airport within a 20-mile reach, your stay at this Milton hotel promises convenience and entertainment.

Book your stay now at Holiday Inn Express and Suites Milton for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that guestrooms are undergoing renovation through August 2018.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Guest Reviews

8.6
Based on 170 reviews
Cleanliness: 7.8
Service: 9.4
Location: 9
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 9.2
J
James • couple • us
9
2026-10-20 • via Nuitee
S
Shelby • couple • us
6
Room was never cleaned during our stay, and we had to ask for new towels multiple times. There were hairs all in the sho
2026-09-08 • via Nuitee
M
Mark • solo_traveller • us
8
Our Stay
Pros:

Room was spacious, clean, bed was comfortable and shower had great water pressure.

Cons:

The breakfast was not as good as hoped. We travel quiet a bit and hotels that we have stayed at...have all provided a better quality of breakfast choices. On the scale of 1 to 10...10 being the best...this hotel breakfast was a 2. The setup was poorly done as the serving utensils were being used in ways of cross contamination.

2026-09-07 • via Nuitee
D
DAVID • couple • us
4
2026-08-26 • via Nuitee
C
Christopher • couple • us
4
Great staff deserves better facilities
Pros:

The staff was incredible. Very friendly!

Cons:

Property was in terrible shape. Housekeeping never cleaned the room (we stayed three nights).

2026-08-25 • via Nuitee
T
Travis • couple • us
10
2026-07-20 • via Nuitee
N
Nicolas • family_with_children • us
8
Quick stop on the way to Disney
Pros:

Staff did good and welcome us

Cons:

A/C out in the common area

2026-07-08 • via Nuitee
S
Shelley • family_with_children • us
8
Nice place to stay.
Pros:

The hotel is off the main Hwy and easy to get to. It's not in close proximity with other businesses, so there's not a lot of traffic. The breakfast was great! And the staff was friendly.

Cons:

The room was great! My only complaint was the lighting in the bathroom wasn't very bright and there was no overhead ventilation.

2026-07-05 • via Nuitee
A
acw5403 • Business
10
Thank you for a cool A/C and a great stay!
Pros:

Jodi was great- listened to my rambling on and on about soap opera effect not on your TVs (yay! SOE is SO annoying!). Wanda made breakfast wonderful- I always look forward to the cinnamon rolls. The dining area was in tip-top shape.

2026-06-24 • via Tripadvisor
L
Latosha • couple • us
10
2026-06-17 • via Nuitee
J
John • couple • us
10
I was very pleased for the reasons stated.
Pros:

Great attention to detail, all the basics covered plus some extra amenities I did not expect (example ground coffee). The breakfast was first rate. Staff were very welcoming. The facility was clean. So many hotels cut corners. This one noticeably did not.

Cons:

Really no complaints.

2026-06-12 • via Nuitee
S
Shernita Wiggins-Wynder • solo_traveller • us
9
Pros:

Everything was convenient and the service was really great.

2026-06-05 • via Nuitee
D
Daniel • couple • us
9
Pros:

Ok. The eggs seemed to just add water. I felt like an astronaut. Most everything else was good.

2026-05-28 • via Nuitee
A
Andrea • solo_traveller • us
10
2026-05-10 • via Nuitee
S
Schoonmaker • couple • us
10
2026-05-08 • via Nuitee
C
Christina • solo_traveller • us
10
Pros:

❤️

2026-05-02 • via Nuitee
M
Missy • extended_group • us
10
Fine, would stay again
Pros:

Staff was very friendly, breakfast was great!

Cons:

Location, no signage on the road to indicate the turn

2026-04-26 • via Nuitee
M
Marie • couple • us
8
2026-04-09 • via Nuitee
W
Wanda • family_with_children • us
9
Pros:

The breakfast was great! The room was clean and staff was very nice

Cons:

The location was a little scary as it was back on a clear with nothing next to it.

2026-04-09 • via Nuitee
K
Karen • extended_group • us
8
Staff was great, very friendly and helpful. Breakfast has egg white options, bed and pillows were .
Pros:

Great breakfast with options.

Cons:

Everything was good

2026-04-03 • via Nuitee