Sleep Inn & Suites Cross Lanes - South Charleston

Hotels
•
Sleep Inn
9.4 (547 reviews)
15 Goff Crossing Drive , Cross Lanes , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Clean and comfortable rooms
Great location
Cons:
Inconsistent cleanliness in some areas
Limited variety in breakfast
Shower accessibility issues

Categories

Cleanliness
8.44
Mixed feedback on cleanliness, with mentions of a disgusting shower floor and slightly worn carpets.
Service
9.91
Staff received consistent praise for being friendly and helpful.
Location
9.45
Multiple reviews highlighted the convenience and accessibility of the location.
Room Quality
9.4
Rooms were described as clean and comfortable, with some mentions of firmness in bedding.
Amenities
8.93
Some issues noted with breakfast variety and dryer availability, but generally positive.
Value for Money
9.79
Considered a good value, especially for the price.
Food and Beverage
9.44
Breakfast received high praise for quality and variety.
Overall Experience
9.81
Overall positive experiences with a desire to return highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:25

Property Description

Convenient Location
The Sleep Inn & Suites hotel, just off Interstate 64, offers easy access to nearby attractions like Mardi Gras Casino & Resort and downtown Charleston.

Full-Service Amenities
Enjoy complimentary Morning Medley Hot Breakfast, high-speed Internet, local calls, newspaper, and coffee. Stay active in the exercise room or host meetings in the available meeting room.

Well-Appointed Rooms
Relax in comfortable guest rooms with amenities like cable TV, iron, hairdryer, and some with whirlpool tubs. Upgrade to rooms with microwaves and refrigerators for added convenience.

Book now to experience a comfortable stay with us at Sleep Inn & Suites in Cross Lanes, WV.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CRW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 547 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.93
Value for Money: 9.79
Food and Beverage: 9.44
Overall Experience: 9.81
R
Roseanne • couple • us
4
Ok stay, but decent cleaning and maintenance needed
Pros:

Comfortable bed and a spacious room that is close to the interstate but still quiet

Cons:

Looked like red wine and coffee had been spilled down the walls and not cleaned. Hallways were in need of vacuuming. There were several broken ceiling tiles in the pool room

2026-04-17 • via Nuitee
G
GaelicNGarlic54 • Couples • Pleasant Hill, Ohio
8
Excellent!
Pros:

Everything was great with the exception of a rather noisy AC unit. Updated, clean, and reasonably priced. Very comfortable!

2026-04-13 • via Tripadvisor
J
John • solo_traveller • us
8
Cleanliness and comfortable but...
Pros:

Cleanliness and comfortable.

Cons:

Breakfast was a tasteless joke. Could you find anything cheaper? Cardboard flavor.

2026-04-10 • via Nuitee
C
Charles • couple • us
10
I would recommend this place
Pros:

Nice clean motel with friendly staff close to casino

Cons:

Coffee was terrible took a lot doctoring to drank

2026-04-06 • via Nuitee
K
Kristen • family_with_children • us
10
2026-04-04 • via Nuitee
A
Aaron • solo_traveller • us
9
2026-04-01 • via Nuitee
J
Jackie • family_with_children • us
10
Good value for price
Pros:

Staff was very nice and hotel was clean. Breakfast was good

Cons:

The beds were a bit uncomfortable

2026-03-30 • via Nuitee
B
Barbara • family_with_children • us
8
Pros:

Very clean. Better breakfast

2026-03-30 • via Nuitee
T
Troy • family_with_children • us
7
2026-03-29 • via Nuitee
C
Christi • solo_traveller • us
10
Pros:

Clean and convenient to what I needed. Staff always friendly.

2026-03-28 • via Nuitee
S
Samantha • family_with_children • us
10
Great location, great staff, cost friendly, rooms are comfy and clean, pool area is always clean
Pros:

Great staff, great location, great when booking with kids, pool is always nice & clean, rooms are always amazing! We stay at this property every time we are in the area!

2026-03-26 • via Nuitee
G
Gary • solo_traveller • us
8
2026-03-18 • via Nuitee
M
Michael • couple • us
9
2026-03-16 • via Nuitee
A
Angie • couple • us
8
Convenient location at a great price!
Pros:

Great location! Excellent breakfast options. Perfect price.

Cons:

This hotel used to offer popcorn and cookies at night but we haven’t seen those the last few months. It was a nice little perk. Also, the shower floor needed repair and the toilet made a loud squealing sound for several minutes after being flushed.

2026-03-16 • via Nuitee
M
Michael • couple • us
9
2026-03-16 • via Nuitee
J
James • family_with_children • us
3
Next time I’m there for my sporting event I believe we will choose somewhere else.
Pros:

Location was great for our travel purpose (sporting event).

Cons:

The guy working the front desk was very rude at my check in. Also, the pool wasn’t available. It’s interesting because last time I stayed here the pool was also conveniently closed for maintenance, and it was during a big sporting event. You would think you would plan your maintenance times better, unless that is an intentional thing.

2026-03-12 • via Nuitee
D
Dee • extended_group • us
5
Nice place but if you have plans to swim I’d check before booking.
Pros:

Very clean, and breakfast was really good.

Cons:

Pool was closed and we were not notified of this and that would have changed our stay had we known.

2026-03-02 • via Nuitee
H
Hall • couple • us
8
2026-02-23 • via Nuitee
D
Donnie • extended_group • us
10
2026-02-22 • via Nuitee
D
Dana • couple • us
9
2026-01-25 • via Nuitee