Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Cons:
Outdated facilities
Limited amenities

Categories

Cleanliness
8.3
Several reviews mentioned the rooms were clean, but some noted that the installations are a bit old, which detracts from the overall cleanliness.
Service
9.3
Guests expressed high satisfaction with the staff's promptness and care, particularly in assisting with room changes and check-out issues.
Location
9.3
The hotel's proximity to Disney and public transport options was highly praised by multiple guests.
Room Quality
8.8
Most reviews appreciated the spacious and clean rooms, although some commented on outdated facilities.
Amenities
8.3
Amenities included basic offerings, but some guests indicated a desire for more modern features.
Value for Money
8.8
Many guests felt they received good value considering the location; however, some mentioned the need for refurbishments.
Food and Beverage
8.3
While breakfast was mentioned positively, there were complaints regarding food quality in some instances.
Overall Experience
9.3
Overall, guests had a pleasant experience, with many considering a return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:29

Property Description

Luxurious Accommodations
Hotel Okura Tokyo Bay offers elegantly designed rooms with modern amenities such as air conditioning, flat-screen TVs, and spacious marble bathrooms with separate shower booths and bathtubs. Guests can enjoy complimentary toiletries and a cozy seating area for relaxation.

Diverse Dining Options
Indulge in a culinary journey at the hotel's four restaurants offering French, Japanese, Chinese, and Western cuisine. Start your day with a delicious buffet breakfast and explore the on-site shop for a variety of baked goods, cakes, and beverages. Unwind at the bar with a selection of alcoholic and soft drinks.

Convenient Location and Transportation
Conveniently located near Bayside Station on the Disney Resort Line, guests can easily access Tokyo Disneyland and Tokyo DisneySea within minutes. Enjoy free shuttle service from JR Maihama Station on weekends and holidays, and take advantage of the available limousine buses from Haneda and Narita Airports for a hassle-free arrival.

Book your stay at Hotel Okura Tokyo Bay for a memorable and luxurious experience.

Important information:

Please note that bedding will be prepared in accordance to the number of guests booked; please make sure to inform the correct number of guests staying at the time of booking.

Please be informed that a deposit equal to the total price of the reservation will be required at the time of check-in. The hotel may also conduct a credit card validation check at the time of check-in.

Hotel does not guarantee entry to Disney parks.

Please note that sometimes guests may be requested to pay for their stay onsite, even if it is noted in the policies that payment is taken before arrival. Please contact the property for further information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HND

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 3000 per stay.

Location

Guest Reviews

8.8
Based on 4304 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.3
K
KAORI • extended_group • jp
10
2026-03-14 • via Nuitee
S
SUZUYO • couple • jp
10
2026-03-14 • via Nuitee
Y
Yukiko • family_with_children • jp
10
2026-03-14 • via Nuitee
S
SUZUYO • couple • jp
10
大満足です！
Pros:

部屋の広さ、高級感、利便性、色々良かったです。

Cons:

見当たらないですね。

2026-03-14 • via Nuitee
奥田 • family_with_children • jp
10
2026-03-14 • via Nuitee
Y
Yuchao • family_with_children • au
10
2026-03-14 • via Nuitee
K
KIRIN • extended_group • jp
10
最高！
Pros:

受付の女の人の対応がものすごく良かったです!!
誕生日と伝えたらメッセージカードをつけてくださり、ワンランク上のお部屋を用意していただけてすごく気分が良かったです!!朝食も美味しく対応もよくいい1日を過ごせました！

Cons:

暖房などの付け方がよく分かりませんでした､、、

2026-03-13 • via Nuitee
K
Kuan Hung • family_with_children • tw
10
2026-03-13 • via Nuitee
R
RINO • extended_group • jp
10
めっちゃいい！
Pros:

清潔で広くて最高だった

Cons:

色んなところにある鏡の照明が弱い

2026-03-13 • via Nuitee
A
Anne Gaelle • family_with_children • re
9
Pros:

Mise à disposition de produits de skincare.

2026-03-13 • via Nuitee
マツカワ • couple • jp
10
2026-03-12 • via Nuitee
C
COCORO • couple • jp
7
Pros:

湯船に浸かれるのはでかい！
ソファもあったのが良かった！

Cons:

特にない

2026-03-12 • via Nuitee
H
HIROFUMI • family_with_children • jp
9
満足
Pros:

高級感があった

Cons:

ベッドが端に寄らなかった

2026-03-11 • via Nuitee
N
Navin • family_with_children • sg
8
Nice
Pros:

Breakfast

Cons:

There is no 7 eleven

2026-03-11 • via Nuitee
K
Kento • couple • jp
10
2026-03-10 • via Nuitee
T
Tanigawa • extended_group • jp
10
2026-03-10 • via Nuitee
祐恩 • couple • tw
6
還行
Pros:

房間很大，舒適感很好

Cons:

價格和無其他相關服務和房外的走廊設計不好

2026-03-10 • via Nuitee
Z
ZabazabaZ • couple • ca
10
Pros:

An exceptional experience from start to finish. The entire team was incredibly attentive, welcoming, and professional, making our stay truly memorable. The level of care and service is outstanding — one of the best hospitality experiences we have ever had. We would gladly return.

Cons:

Nothing. Everything was amazing!

2026-03-10 • via Nuitee
H
HIDEKI • family_with_children • jp
8
2026-03-10 • via Nuitee
K
KENTA • family_with_children • jp
1
２度目は使わない
Pros:

場所が良かった

Cons:

到着時のBell boyの対応が最悪でまず誘導してくれない、荷物をなかなか受け取ってくれない
そのあと案内してくれない、態度が悪い。
部屋も平成初頭の建物なので古め、朝食バイキングもやたら待たされる、子供用のいすが少なくて最初は無くて待つ状態、食事内容もいまいちで数少ない美味しいものはすぐに無くなって空になってしまう。４０００円の価値はない。

2026-03-09 • via Nuitee