Best Western Independence Kansas City

Hotels
Best Western
8 (607 reviews)
18700 E. 37Th Terrace South , Independence , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable room
Good location
Cons:
Dirty bathroom
Noisy hallways
Inconsistent temperature control

Categories

Cleanliness
6.83
Bathroom was quite dirty and overall housekeeping did a poor job.
Service
8.8
Staff was friendly and check-in was fast and easy.
Location
8.84
The hotel is conveniently located for visiting local attractions.
Room Quality
7.79
Room was clean and comfortable but had issues with maintaining temperature.
Amenities
7.32
The breakfast had a good variety but could have been better.
Value for Money
8.28
Standard quality for this hotel tier.
Food and Beverage
7.33
Breakfast needs improvement, should include bacon or sausage.
Overall Experience
8.8
Overall a good stay, would consider coming back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:53

Property Description

Welcome to Best Western Independence Kansas City, where comfort meets convenience!

Luxurious Amenities:
Indulge in our well-equipped rooms featuring a microwave and a small refrigerator, ensuring your stay is as comfortable as possible.

Delicious Dining Options:
Start your day right with a hearty buffet or savor a delicious American breakfast at our hotel, setting the perfect tone for a day of exploration.

Convenient Location:
Located just a short distance from Kansas City and Liberty, our hotel offers easy access to nearby attractions while providing a peaceful retreat away from the hustle and bustle.

Ready to experience a blend of comfort and convenience? Book your stay at Best Western Independence Kansas City now!

Important information:

Please note that 2 pets are allowed per room. Pets must be 30 lb (13 kg) or less.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 607 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.8
T
Tammy couple us
9
2026-03-02 via Nuitee
C
Carole solo_traveller us
9
2026-02-28 via Nuitee
A
Anderson family_with_children us
7
Pros:

Decent room, no carpet made it feel cleaner

Cons:

Toilet was poor condition. Loose from floor and rocked

2026-02-28 via Nuitee
R
Richard family_with_children us
8
Pros:

Location and price

Cons:

Breakfast area too small, selection limited

2026-02-24 via Nuitee
T
Tammy couple us
6
Cons:

The ice machine wasn’t working properly

2026-02-22 via Nuitee
C
Cox couple us
4
2026-02-22 via Nuitee
M
Mark couple us
10
2026-02-22 via Nuitee
A
Andrew couple us
9
2026-02-14 via Nuitee
J
Jeff solo_traveller us
6
2026-02-13 via Nuitee
H
Hernandez family_with_children us
9
Pros:

All

2026-02-13 via Nuitee
S
Shailyn couple us
8
Pros:

The location was absolutely perfect. Close to the venue for the event we had and very close to good food! Clean room, comfy bed, and friendly staff.

Cons:

The only bad part of our stay was the shower. We had absolutely no hot water to shower.

2026-01-29 via Nuitee
P
Paul solo_traveller us
8
2026-01-22 via Nuitee
G
Gregory couple us
8
2026-01-20 via Nuitee
M
Mackenzie extended_group us
10
2026-01-19 via Nuitee
P
Pam couple us
5
2026-01-19 via Nuitee
C
Christopher couple us
8
Clean and convenient location.
Cons:

Towels were very rough and scratchy. Could have been better quality.

2026-01-19 via Nuitee
Y
Yumar extended_group us
10
Pros:

Very good. Thank you 😊

Cons:

Bathroom doors

2026-01-19 via Nuitee
K
Karina family_with_children us
4
Staff was nice but...
Pros:

Breakfast was good. The staff is very friendly and understanding.

Cons:

The only reason I am reviewing this place as bad is only because I found a bug in my bed after coming back from breakfast. Never experienced bed bugs so I am not sure if that was it. They could not confirm if it was either, but that was my experience. However, the manager was very understanding and so nice enough to refund my two nights there. I really did appreciate that. Other than that, the hotel on the outside is nicely updated and the inside is still a bit older looking so hopefully that place can get a full remodel soon.

2026-01-17 via Nuitee
B
Brittany solo_traveller us
10
2026-01-15 via Nuitee
C
Cindy family_with_children us
8
2026-01-14 via Nuitee