Best Western Independence Kansas City

Hotels
•
Best Western
8 (655 reviews)
18700 E. 37Th Terrace South , Independence , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable room
Good location
Cons:
Dirty bathroom
Noisy hallways
Inconsistent temperature control

Categories

Cleanliness
6.83
Bathroom was quite dirty and overall housekeeping did a poor job.
Service
8.8
Staff was friendly and check-in was fast and easy.
Location
8.84
The hotel is conveniently located for visiting local attractions.
Room Quality
7.79
Room was clean and comfortable but had issues with maintaining temperature.
Amenities
7.32
The breakfast had a good variety but could have been better.
Value for Money
8.28
Standard quality for this hotel tier.
Food and Beverage
7.33
Breakfast needs improvement, should include bacon or sausage.
Overall Experience
8.8
Overall a good stay, would consider coming back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:53

Property Description

Welcome to Best Western Independence Kansas City, where comfort meets convenience!

Luxurious Amenities:
Indulge in our well-equipped rooms featuring a microwave and a small refrigerator, ensuring your stay is as comfortable as possible.

Delicious Dining Options:
Start your day right with a hearty buffet or savor a delicious American breakfast at our hotel, setting the perfect tone for a day of exploration.

Convenient Location:
Located just a short distance from Kansas City and Liberty, our hotel offers easy access to nearby attractions while providing a peaceful retreat away from the hustle and bustle.

Ready to experience a blend of comfort and convenience? Book your stay at Best Western Independence Kansas City now!

Important information:

Please note that 2 pets are allowed per room. Pets must be 30 lb (13 kg) or less.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 655 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 8.8
S
Salinas • couple • co
10
100% Recomendados.
Pros:

Acogedor, cómodo, apenas para llegar a dormir.

Cons:

Podrían mejorar la limpieza de la habitación…
No fue mala, pero podría ser mejor.

2026-07-04 • via Nuitee
G
Granville • solo_traveller • us
10
Pros:

The location and cleanliness of the facility

Cons:

The eggs and sausage weren't warm

2026-07-02 • via Nuitee
R
Rose • couple • us
8
Despite the notice to reuse towels and save water (even hung the sign on the door) housekeeping came into room and took
Pros:

The location was perfect, friendly staff

Cons:

Lack of hot breakfast choices - same items each day - no hot sauce or tabasco - banana muffins only?

2026-07-02 • via Nuitee
L
Lillian • couple • us
10
2026-07-02 • via Nuitee
C
Crystal • solo_traveller • us
7
2026-06-22 • via Nuitee
S
Sandra • couple • us
9
Pros:

Breakfast was good .

Cons:

The exhaust fan in the bathroom was really noisy when it was turned on. It sounded like the motor was about to give out.

2026-06-22 • via Nuitee
T
Tracy • extended_group • us
8
Cons:

Desk clerk at check in was not very friendly

2026-06-20 • via Nuitee
K
Kara • couple • us
10
We have a great time!
Pros:

Staff was friendly and hotel was close

Cons:

Na

2026-06-19 • via Nuitee
H
Helga • family_with_children • us
4
Dissatisfied
Pros:

Probably only the location

Cons:

So much- it’s dirty , smelly- not well kept rooms.
The towels in our room- one of them was so old it was dingy white- there was a bug in the room and you can see the mold rings around the toilet,and the tile floor looks like it had not been mopped at all- it’s just not very appealing for the price of $385

2026-06-18 • via Nuitee
K
Kira • family_with_children • us
3
Would not return for the price could have found something way better.
Pros:

Close to MLB stadium

Cons:

It was super grubby.

2026-06-17 • via Nuitee
R
Ryan • solo_traveller • us
7
Quiet, nice location and close to restaurants.
Pros:

Close to restaurants and shopping malls. Close to freeway access, the rooms were clean.

Cons:

Buffet breakfast was small and not much options to pick from. One of our rooms was a pet room even though we did not have a pet and it had a pet pee smell in the room. Next door pets were left in rooms without owners in room and had to listen to their dog bark until they got back later that night.

2026-06-16 • via Nuitee
C
Charles • family_with_children • us
10
2026-06-15 • via Nuitee
G
Gene • couple • us
7
Could not understand the staff. Room was ok.
Pros:

Ok but, not great

2026-06-15 • via Nuitee
S
Stephen • couple • us
10
I will definitely stay there again
Pros:

friendly staff

2026-06-10 • via Nuitee
D
Danner • family_with_children • us
4
Hotel rooms and bathroom were old and dated. Needs to be updated
Pros:

Didn't offer much at all for breakfast. Sausage was not done.

Cons:

I didn't purchase anything extra it took a week to get my 100 dollar deposit back.

2026-06-01 • via Nuitee
L
Les • couple • us
7
2026-05-31 • via Nuitee
H
Humeira • couple • us
6
Not worth price when no attention to details
Pros:

Nice location

Cons:

A roasted chicken was left in the fridge from previous guests. When we informed the cleaning lady. She didn’t bother enough to confirm our room number and chicken was still there our entire stay. The blind didn’t go all the way down and room wasn’t dark enough.

2026-05-30 • via Nuitee
F
Freeman • solo_traveller • us
10
Great night sleep!
Pros:

The atmosphere was clear. Everything was happily cleaned and the staff was 100% exceptional to. Any needs that I may have had. This place is Top notch!

Cons:

N/A

2026-05-29 • via Nuitee
T
Tyler • solo_traveller • us
7
Decent stay
Pros:

Breakfast was decent. Biscuit, gravy, sausage, bag eggs, waffles, cereal, muffins, juice, yougurt and apples. The cleaniness was decent. I found hair in the room that didn't belong to me.

Cons:

I could hear other hotel guest in the halls and the parking lot. The guest in the parking lot were loud. They were having a party and kids were playing ball.

2026-05-29 • via Nuitee
M
Merrilee MacLean • solo_traveller • us
8
2026-05-29 • via Nuitee