Fairfield Inn & Suites by Marriott Dayton South

Nothing at all to be critical about.

Stay 2 nights. There was no room clean up. I was told since covid the don't clean everyday. OK I understand that BUT it's been over for quite awhile now. If you don't clean everyday. Why charge the high price? Just saying.

Housekeeping came by only one time our whole stay.. keys barely worked, had to move rooms upon stay due to potential bed bugs, towels piling in the bathroom, people stomping all night.. we were put in a room next to the ice machine where people were constantly getting ice at 3am.. it was an ok stay. Not the worst, not the best.

We checked in late after a long day driving and when we opened the door, a strong mold smell greeted us. We immediately called the front desk and were told that they couldn’t switch our room because the property was sold out but they would come up and spray a deodorizing spray. By the morning, the spray had worn off and the smell was still there. We shared our experience the next morning with the front desk and while the clerk was polite and understanding, no resolution was suggested and we left. We are staying elsewhere tonight.

Bathroom sink didn't drain properly. It was brought to the attention of the front desk 3 different times and the problem was never fixed.

My friends and I (a group of 4) booked this hotel because its location to the Ohio Ren fest. We drove in two separate cars so me and my one other friend arrived first and the booking was under my name. When we arrived there was two attendants at the desk, one who was the lead the other one who appeared to be in training. We check in and there is problems right out the gate with the one in training telling me the charge won’t go through. For reference we already paid for the hotel so I’m not sure what the charge was as there was no mention of a late check in fee and they didn’t provide an explanation. So I pay $20.00 the on the same card that was on file and then my friend and I head to the room. When we arrived at our room, it was just one big king bed (NOT WHAT WE BOOKED) so I check my reservation just in case we made a hiccup, the answer is we did not. So head down to the front desk to change the room for the one we paid more money for. I arrive and state very politely, “hey we booked a room with two beds and we only have one, could we possibly get the room that we booked as there is going to be four of us?”. The person in training is very willing to help but the lead is micromanaging her and takes over. The lead pulls the reservation up on the computer and says “you are booked for one room” with tone and attitude so I rebuttal and say “no, I have the reservation right here if you want to take a look” in which the lead disregards and says “well we are almost booked out for the night so we cant switch you”. In my head I’m thinking one of those rooms in ours so I would like what we booked for. The person who is being trained steps in and says I can bring you a roll out bed which I agree to because we are college students who can’t afford to go get another hotel room last minute. The roll out bed takes nearly 2 hours to arrive in which they bring it and it’s a single bed…naturally. ALSO our window was cracked in our hotel so it was HOT. Did I mention the mold?

The remote on the TV didn’t work. Could not download netflix. And the pool was unavailable for over 3 days. That is part of the main service. Internet was also down for a day.

Things wasn't working well. They gave me a room with to queen bed and no couch. And I had 5 kids with me. I had to buy a blowup bed.

1. Hotel didn't have a non-allergenic option for bedding. Pillows were all down feathers and I'm allergic. There were no others available to offer as a replacement.
2. Bathroom tub needs a lot of work. It was VERY dangerous. Sides were bowed in and the bottom was very slippery. I couldn't find footing in the tub without putting a towel on the tub bottom to get some traction. I almost fell several times. My husband did fall - twice! He banged his head and his side really hard.

No hot tub as it stated in the original page and it said heated indoor pool and it was ice cold in July and no one was in it because it was cold . The shower needs better shower curtains because the one we had was not big enough and the whole floor was covered in water

N/a

Pool was way to cold, I wasn't informed they were cashless until I got there to check in and also got charged an extra $40 that I was not expecting either. Got into our room and there was a puddle of dirty water standing in the bathtub.