Candlewood Suites Rockford by IHG

Hotels
•
Candlewood Suites
8.6 (70 reviews)
7555 Walton Street , Rockford , US
+1 815-229-9300

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Very clean rooms
Exceptional, helpful staff
Convenient location near restaurants and shopping
Free washer and dryer; well-stocked pantry
Good value for money
Cons:
No on-site breakfast/restaurant
Hot water reported broken by one guest
Unpleasant smell on bed sheets reported by one guest

Categories

Cleanliness
8.4
Generally reported as very clean ("sehr sauber", "clean"), though one guest noted an unpleasant smell on the bedding covers.
Service
9.5
Consistently praised; staff described as "absolutely amazing," very welcoming, helpful and proactive in addressing requests.
Location
9
Multiple guests called the location convenient to restaurants, shopping and described the area as safe.
Room Quality
8.4
Rooms described as very nice overall; comfort slightly impacted for at least one guest by a bedding odor.
Amenities
8
Positive notes for free washer/dryer and a well-stocked pantry; one report of hot water being broken.
Value for Money
9
Guests reported great value for the price, with long-stay guests noting good overall value.
Food and Beverage
7.5
No on-site breakfast or restaurant noted as a drawback for guests without a car; pantry options available for purchase.
Overall Experience
9
Overall positive stays highlighted by helpful staff, cleanliness and value; a few minor issues (bedding smell, hot water, no on-site breakfast) tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Full Kitchen in Every Suite: Enjoy the convenience of a full kitchen with a stove and dishware in each suite at Candlewood Suites Rockford.

Entertainment and Comfort: Relax with a 32-inch flat-screen cable TV, DVD player, reclining chair, and work desk in every suite for your enjoyment during your stay.

Convenient Amenities: Stay active at the 24-hour fitness center, make use of BBQ facilities, and keep your clothes fresh with the on-site launderette at Rockford Candlewood Suites.

Book your stay now at Candlewood Suites Rockford and experience comfort and convenience during your visit to Rockford.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RFD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 70 reviews
Cleanliness: 8.4
Service: 9.5
Location: 9
Room Quality: 8.4
Amenities: 8
Value for Money: 9
Food and Beverage: 7.5
Overall Experience: 9
S
Sam • solo_traveller • us
9
2026-10-29 • via Nuitee
J
James • solo_traveller • us
10
Pros:

sehr sauber

Cons:

Heisse war kaputt

2026-10-19 • via Nuitee
M
Malia Thompson • family_with_children • us
10
2026-10-13 • via Nuitee
L
lafela • solo_traveller • us
10
Great Stay
Pros:

The hotel was convenient to everything, restraurants, shopping and more..I would definitely stay here everytime Im in Rockford..

Cons:

I have no complaints about this hotel.

2026-08-23 • via Nuitee
A
A2744AYritac • Solo travel
8
Exceptional staff, lovely experience
Pros:

The staff, every single one of them, was absolutely amazing. So welcoming, so kind, so helpful in addressing any requests I made. One day I had a friend from 6th grade visit me and Stephanie noticed a car in the lot with windows down and it was pouring rain. Somehow she figured out which room to come to and let us know. I think this is way above the expectations of what a hotel staff would do. My friend was so appreciative of this, as am I. My room was very nice. The only thing I would have liked better is if there was a breakfast or restaurant on site as I did not have a car on this trip. Their "pantry" however, did have a very large array of grocery type items and snacks for purchase. I have stayed in many hotels/motels over my lifetime and all I can say is I have never had all staff at a hotel offering their kindness and helpfulness that these staff members did. They wanted to help and went out of their way to step forward to show kindness and helpfulness in every way they could. Thank you Candlewood Suites Rockford

2026-07-07 • via Tripadvisor
M
Mike • solo_traveller • us
9
Pros:

Great value in great location. Free washer and dryer.

Cons:

Stayed 18 days. I had no issues.

2026-07-03 • via Nuitee
P
Paw • couple • us
8
2026-05-21 • via Nuitee
P
Pirela • couple • us
8
All good except for the smell of the bedding covers
Pros:

Location, clean, friendly staff, safe

Cons:

I didn’t like the smell of the bed sheets not dirty , but not good smell.

2026-05-18 • via Nuitee
M
Michael Scheper • family_with_children • us
8
Probably the nicest hotel in its class in town
Pros:

Really clean, and the staff were friendly.

Cons:

The hot water was tepid. To be fair, it was –21°C that night, but I would still have hoped for a properly hot shower.

2026-02-23 • via Nuitee
A
Adrian • extended_group • us
10
Would stay again!
Pros:

Very clean!! Central location!

Cons:

N/A

2026-01-20 • via Nuitee
A
April • family_with_children • us
10
Pros:

Loved kitchenette! Very clean & friendly staff

Cons:

We had a handicap style room, the shower head was not ideal, had to hold it in your hand the whole time, or it just sprayed the wall

2025-12-21 • via Nuitee
T
Trish • couple • us
9
2025-12-15 • via Nuitee
J
Jeffrey • couple • us
10
2025-12-14 • via Nuitee
A
Alan • solo_traveller • us
10
Excellant stay!!!!
Pros:

Very clean, nice and professional.

2025-11-11 • via Nuitee
M
Mark • solo_traveller • us
9
Cons:

So-Fi was slow

2025-10-01 • via Nuitee
M
Melissa • couple • us
4
First stay at Candlewood was disappointing
Pros:

Bed was comfortable
No carpeting (had dog)

Cons:

Value - cost was high considering no breakfast, hot coffee and limited room amenities
Nowhere comfortable to sit and eat or watch TV for 2 people

2025-09-29 • via Nuitee
S
Seth
10
Pros:

Older property but well maintained.

2025-09-23 • via Nuitee
R
Ron • family_with_children • us
10
Pros:

Everything was really nice

2025-09-18 • via Nuitee
C
Charlotte
2
Not worth the price
Pros:

Not up to my standards carpet dirty kitchen was not impressive

2025-09-18 • via Nuitee
C
Carole
10
Pros:

Friendly staff, clean and as expected, quiet

2025-09-16 • via Nuitee