Candlewood Suites - Portland - Scarborough by IHG

Hotels
•
Candlewood Suites
7.8 (164 reviews)
700 Roundwood Drive , Scarborough , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Old and outdated facilities
Lack of breakfast options

Categories

Cleanliness
6.69
Repeated issues with cleanliness mentioned in reviews, including a dirty toilet seat and an oily film.
Service
9.16
Receptionist was described as helpful and friendly, enhancing overall service experience.
Location
8.7
Good location mentioned multiple times; convenient for the airport.
Room Quality
7.15
Rooms reported as outdated, with issues like bad odors and hard beds.
Amenities
7.68
Laundry available; kitchen area provided; some amenities missing, like breakfast and pool.
Value for Money
8.64
Good value considering its proximity to transport and airport, though some amenities lacking.
Food and Beverage
5.69
No breakfast provided; issues with cleanliness of breakfast options.
Overall Experience
8.66
Mixed feedback but generally positive for the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 09:24

Property Description

Convenient Location
Situated just 2.3 km from the Maine Mall, Candlewood Suites - Portland - Scarborough offers easy access to shopping and entertainment options. Explore the nearby Old Port and Funtown/Splash Town USA for a fun-filled day out.

Modern Amenities
Enjoy the convenience of a 24-hour gym, a well-stocked convenience shop, and free WiFi access during your stay. The fully-equipped kitchen in each room allows for flexibility in dining options, while the on-site market provides snacks and drinks at any time of the day.

Additional Services
Benefit from complimentary parking, cable TV, laundry services, and postal assistance for a stress-free experience. Book your stay now at Candlewood Suites - Portland - Scarborough for a comfortable and convenient visit.

Important information:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees.

Please note, a $100 non-refundable pet cleaning fee is applied to reservations with pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PWM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 164 reviews
Cleanliness: 6.69
Service: 9.16
Location: 8.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.64
Food and Beverage: 5.69
Overall Experience: 8.66
F
Frank • solo_traveller • us
10
Pros:

The location was convenient. I arrived late at night and I had to be up and gone early the next morning. Although I wasn't there long, the room was clean and comfortable so I slept well.

Cons:

I can't think of anything.

2026-01-21 • via Nuitee
R
Roland • couple • us
7
Adequate. Close to where we were going
Pros:

There was no breakfast, but we were told that a brown bag breakfast was to be provided. There was nothing. Why were we told that there was?

Cons:

The top of the toilet seat was covered with an oily black film. The room is only cleaned once a week.

2026-01-20 • via Nuitee
F
Francie • couple • us
9
We were very satisfied with our stay and would not hesitate to book accomodations again.
Pros:

Did not access the breakfast

Cons:

Towels were too small and very thin. Door handle was loose and difficult to operate.

2026-01-19 • via Nuitee
S
Sam • couple • us
9
2026-01-19 • via Nuitee
J
James • couple • us
7
2026-01-19 • via Nuitee
M
Maurizio • couple • it
9
Pros:

Camera ampia, ben curata e con angolo cucina completo di tutto. A disposizione dei clienti lavanderia con asciugatrice. Receptionist gentilissimo e ci ha aiutato a risolvere alcuni problemi che si sono presentati. Sicuramente ci torneremo se in viaggio a Portland.

Cons:

Nulla

2025-11-15 • via Nuitee
D
dakota • couple • us
10
2025-11-10 • via Nuitee
J
Jennifer • family_with_children • us
5
2025-11-02 • via Nuitee
N
Nyangenzi • couple • us
9
Pros:

Very cool

Cons:

Nothing

2025-10-30 • via Nuitee
J
Janice
2
Horrible room!
Pros:

The room had a terrible odor. Could not sleep, had to cover my nose to try to sleep. Only slept an hour because on smell. Didn’t even shower because room was so bad.

2025-10-09 • via Nuitee
K
Kevin Alden
8
Pros:

My only recommendation is to leave more coffee in the rooms.

2025-10-06 • via Nuitee
R
Rita
8
Nice stay
Pros:

Nice 2 bedroom unit with a small kitchen, very clean.

2025-10-02 • via Nuitee
P
Patricia • family
6
Pros:

The patio was littered with cigarette butts even though there were ashtrays

2025-09-30 • via Nuitee
M
Mary
10
Pros:

Spacious room, comfortable bed and friendly staff.

2025-09-27 • via Nuitee
B
Bruce
8
Pet Friends recommend this facility
Pros:

Good location. Our Pets were comfortable and grounds are fine for them.

2025-09-17 • via Nuitee
R
ruth
10
Pros:

Great place to stay and pet friendly!

2025-09-14 • via Nuitee
A
Angel • friends
10
Pros:

Ery good

2025-09-14 • via Nuitee
C
Christy
6
Pros:

The room smelled like someone sprayed perfume. It was an old hotel that needed updating. I will not be returning.

2025-09-09 • via Nuitee
T
Todd • partner
8
Pros:

Rooms are a little outdated. Bed was as hard as a rock and the pillows were very flat.

2025-09-08 • via Nuitee
D
Dorothy • family
8
Pros:

Water pressure was great
Convenience to route 95

2025-09-07 • via Nuitee