SANA Reno Hotel

Hotels
•
SANA Hotels
8.4 (3690 reviews)
Av. Duque D'Ávila, 195/197 , Lisbon , pt

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Noise from adjacent rooms
Inadequate heating control
Insufficient amenities

Categories

Cleanliness
8.03
Several reviews highlighted cleanliness positively, but mentions of insufficient bathroom cleaning showed room for improvement.
Service
8.8
Most reviews mentioned helpful and friendly staff, although there was a specific complaint about reception not providing requested items.
Location
9.04
Frequent praise for proximity to attractions, public transport, and restaurants.
Room Quality
7.99
Rooms described as clean and comfortable, but issues with noise and temperature control were reported.
Amenities
7.92
Positive mentions of breakfast and Wi-Fi, but concerns about limited amenities like a kettle and no control over individual heating/cooling.
Value for Money
8.48
Overall good value as indicated by several guests, despite some minor complaints.
Food and Beverage
8.53
Breakfast received multiple compliments for variety and quality.
Overall Experience
8.4
General satisfaction expressed in many reviews, with a few concerns about noise and service efficiency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:44

Property Description

Modern 3-Star Hotel with Rooftop Pool and Sauna

Convenient Location with Easy Access to Transportation

Located in the heart of Lisbon, SANA Reno Hotel offers a modern stay with a rooftop pool and sauna, just a short drive from the airport. With a Metro station right outside and walking distance to key landmarks and shopping centers, exploring the city is a breeze.

Comfortable Rooms and Family-Friendly Amenities

The hotel boasts comfortable rooms with convenient amenities, including connecting rooms for families. Guests can enjoy a buffet breakfast with fresh local products and order in-room service. The pool and lobby bar offer a relaxing spot for drinks and snacks.

Excellent Guest Services and Shuttle Service

With a 24-hour front desk, luggage storage, and room service, guests' needs are well taken care of. For added convenience, a shuttle service can be arranged for a fee. Experience a seamless stay at SANA Reno Hotel.

Important information:

Please note that a reservation of 10 or more rooms is considered a group reservation by the hotel.

Please note that, in this case, the hotel will charge 50% of the first night of the stay of each booked room on the credit card as a guarantee, 20 days before check-in. This amount is nonrefundable in case of cancelation.

One child from 0 to 3 years stays free of charge in a child's cot/crib.
One child from 4 to 8 years is charged EUR 20 per person per night in an extra bed.

One older child or adult is charged EUR 40 per person per night in an extra bed.

The maximum number of extra beds/children's cots permitted in a room is 1.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note when booking more than 9 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 3690 reviews
Cleanliness: 8.03
Service: 8.8
Location: 9.04
Room Quality: 7.99
Amenities: 7.92
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.4
T
Tiffany • couple • fr
8
2026-03-14 • via Nuitee
E
Eirian • family_with_children • gb
10
Perfect for a short city break
Pros:

Clean and plenty of room

Cons:

Nithing

2026-03-13 • via Nuitee
L
Linda • solo_traveller • ca
3
Poor value for money.
Pros:

Breakfast

Cons:

Charged extra for 2nd person in room but room had only one comfortable chair, one bathroom towel hook and no UBC outlets.

2026-03-13 • via Nuitee
A
Ana • couple • pt
8
Pros:

Very nice location and very affordable for the amount of days we stayed. The staff was very nice and the room comfortable. Would go there again

Cons:

The faucet in the bathroom needed to be closed in a very specific position for it not to drip water.

2026-03-13 • via Nuitee
E
Elia • solo_traveller • pt
9
2026-03-12 • via Nuitee
M
Marina • couple • es
10
2026-03-12 • via Nuitee
G
Grant • couple • gb
9
Great value and location for a visit to Lisbon
Pros:

Great location with the Metro and bus stops outside the door (20 minutes to the airport). Room was comfortable and clean. Hotel was quiet with lovely staff. Great buffet breakfast. Great value for money

Cons:

Nothing

2026-03-10 • via Nuitee
S
Sofia Medeiros Rosas • couple • pt
10
2026-03-09 • via Nuitee
D
David • solo_traveller • fr
6
2026-03-09 • via Nuitee
M
Monica • couple • ao
10
Pros:

Tudo

2026-03-09 • via Nuitee
A
aisling • solo_traveller • ie
9
2026-03-08 • via Nuitee
C
Carla Maria • solo_traveller • pt
7
Pros:

Localização perfeita.

Cons:

O isolamento acústico não é muito eficaz.

2026-03-07 • via Nuitee
R
Ramos Pinto • solo_traveller • pt
10
2026-03-07 • via Nuitee
S
Shane • solo_traveller • ie
10
Don't miss it
Pros:

Everything..great location. Spotless clean.great staff

Cons:

Nothing

2026-03-06 • via Nuitee
C
Celine • couple • fr
8
2026-03-06 • via Nuitee
B
Beunen • couple • be
9
Pros:

Centraal gelegen

2026-03-06 • via Nuitee
M
Marcela • solo_traveller • br
8
Localização em frente ao metrô
Pros:

Limpeza, café da manhã.
Em frente ao metrô.

Cons:

Nada a declarar.

2026-03-06 • via Nuitee
A
antonio carlos • solo_traveller • br
9
Pros:

A localização é muito boa e o hotel tem um ótimo café da manhã.

Cons:

Não gostei do sistema de refrigeração/ aquecimento pois não é controlado no aposento .

2026-03-06 • via Nuitee
I
Ioana • extended_group • it
10
2026-03-06 • via Nuitee
V
Virginia Esmeralda • couple • it
9
2026-03-05 • via Nuitee