SANA Reno Hotel

Hotels
•
SANA Hotels
8.4 (4156 reviews)
Av. Duque D'Ávila, 195/197 , Lisbon , PT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Noise from adjacent rooms
Inadequate heating control
Insufficient amenities

Categories

Cleanliness
8.03
Several reviews highlighted cleanliness positively, but mentions of insufficient bathroom cleaning showed room for improvement.
Service
8.8
Most reviews mentioned helpful and friendly staff, although there was a specific complaint about reception not providing requested items.
Location
9.04
Frequent praise for proximity to attractions, public transport, and restaurants.
Room Quality
7.99
Rooms described as clean and comfortable, but issues with noise and temperature control were reported.
Amenities
7.92
Positive mentions of breakfast and Wi-Fi, but concerns about limited amenities like a kettle and no control over individual heating/cooling.
Value for Money
8.48
Overall good value as indicated by several guests, despite some minor complaints.
Food and Beverage
8.53
Breakfast received multiple compliments for variety and quality.
Overall Experience
8.4
General satisfaction expressed in many reviews, with a few concerns about noise and service efficiency.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:44

Property Description

Modern 3-Star Hotel with Rooftop Pool and Sauna

Convenient Location with Easy Access to Transportation

Located in the heart of Lisbon, SANA Reno Hotel offers a modern stay with a rooftop pool and sauna, just a short drive from the airport. With a Metro station right outside and walking distance to key landmarks and shopping centers, exploring the city is a breeze.

Comfortable Rooms and Family-Friendly Amenities

The hotel boasts comfortable rooms with convenient amenities, including connecting rooms for families. Guests can enjoy a buffet breakfast with fresh local products and order in-room service. The pool and lobby bar offer a relaxing spot for drinks and snacks.

Excellent Guest Services and Shuttle Service

With a 24-hour front desk, luggage storage, and room service, guests' needs are well taken care of. For added convenience, a shuttle service can be arranged for a fee. Experience a seamless stay at SANA Reno Hotel.

Important information:

Please note that a reservation of 10 or more rooms is considered a group reservation by the hotel.

Please note that, in this case, the hotel will charge 50% of the first night of the stay of each booked room on the credit card as a guarantee, 20 days before check-in. This amount is nonrefundable in case of cancelation.

One child from 0 to 3 years stays free of charge in a child's cot/crib.
One child from 4 to 8 years is charged EUR 20 per person per night in an extra bed.

One older child or adult is charged EUR 40 per person per night in an extra bed.

The maximum number of extra beds/children's cots permitted in a room is 1.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note when booking more than 9 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.4
Based on 4156 reviews
Cleanliness: 8.03
Service: 8.8
Location: 9.04
Room Quality: 7.99
Amenities: 7.92
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.4
I
Ilieva • couple • bg
9
2026-10-24 • via Nuitee
R
Ruth • couple • ch
10
Pros:

Gutes Hotel an praktischer Lage...direkt bei der U- Bahnstation Sao Sebastiano.

2026-10-24 • via Nuitee
S
Stephanie • couple • lu
9
Confortable et très propre
Pros:

Le petit déjeuner est vraiment délicieux et variés

Cons:

Trop long du centre ville obligé de prendre un UBER

2026-10-24 • via Nuitee
J
Julie-Ann • couple • gb
9
Pros:

Almost Every thing except for

Cons:

one kitchen staff behavior. It's a very sad thing to be racist.

2026-10-23 • via Nuitee
M
Markus • family_with_children • at
9
2026-10-23 • via Nuitee
A
Anniina • couple • fi
8
Ihan hyvä perushotelli, valitettavasti kuitenkin jonkin verran huonompi todellisuudessa kuin kuvissa.
Pros:

Hiljainen hotelli, hyvä sänky.

Cons:

Allasalue pienempi kuin kuvassa. Aurinkotuolit kulahtaneita/likaisia.

2026-10-22 • via Nuitee
J
José Márcio • couple • pt
9
Pros:

Quartos pequenos, mas confortáveis.
Zona de estar da recepção confortável e de bom gosto.
Pequeno almoço extenso e variado.

Cons:

Funcionários da recepção e do pequeno almoço nada simpáticos, expressão rude e nada atenciosos, (com excepção de uma senhora, no check out, e da senhora da limpeza)

2026-10-21 • via Nuitee
K
Kathie parks • couple • us
10
Great experience.
Pros:

The location was great. It was between 2 major train lines. The staff was very friendly and helpful. The room was spacious and the bed comfortable. Their breakfast buffet was plentiful and delish.

2026-10-21 • via Nuitee
M
Martin • family_with_children • gb
8
2026-10-20 • via Nuitee
E
Ewa • couple • ie
10
Pros:

Good location, very close to the metro and walking distance to Gulbenkian Center. Nice, spacious and clean room with comfortable bed and good size bathroom. Small fridge in the room and some welcoming beverages. Good continental breakfast with plenty of choices. Option to use swimming pool - we spent only one night after our fly so didn't have too much time to use all facilities, but it is very nice option on the roof top. Nice and friendly staff, good wifi. I would defenatelly recomend staying when visiting Lisbon.

Cons:

Everything was good.

2026-10-20 • via Nuitee
S
Simon • extended_group • no
8
Vi storkoste oss i Lisboa og hotellet hadde alt vi trengte. Ekstra hyggelig med takterrasse og basseng 👌
2026-10-19 • via Nuitee
R
Roseane • couple • br
8
Custo benefício excelente
Pros:

Localização

Cons:

Quarto pequeno

2026-10-19 • via Nuitee
K
Krzysztof • extended_group • pl
8
Cons:

Śniadania, mały wybór dań ciepłych, jajecznica z proszku :-(

2026-10-18 • via Nuitee
C
Christian • couple • at
9
sehr gute Lage
2026-10-18 • via Nuitee
M
Miabdelnour • solo_traveller • eg
10
Amazing and great location!
Pros:

Amazing staff!

Cons:

NA

2026-10-18 • via Nuitee
Ângela • solo_traveller • pt
10
Experiência a repetir, voltarei com toda a certeza.
Pros:

Da localização, do conforto do quarto, da qualidade e variedade do pequeno almoço e do profissionalismo e amabilidade do staff.

Cons:

Nada a referir.

2026-10-18 • via Nuitee
T
Tomasz • couple • pl
9
2026-10-17 • via Nuitee
S
Sebastian • couple • pl
9
2026-10-17 • via Nuitee
A
Armando Goncalves • solo_traveller • pt
8
2026-10-17 • via Nuitee
A
Aysel • couple • tr
10
2026-10-16 • via Nuitee