SureStay Hotel by Best Western Beverly Hills West LA

Hotels
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SureStay Hotel by Best Western
6.9 (735 reviews)
7721 Beverly Blvd , Los Angeles , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Pest issues in rooms
Limited parking

Categories

Cleanliness
5.61
Multiple cleanliness issues mentioned, including cockroaches and bed bugs.
Service
8.08
Support issues reported, but some positive mentions of the staff.
Location
8.62
Convenient location near museums and shopping, but concerns about safety.
Room Quality
5.57
Room size issues and pest problems reported.
Amenities
7.6
Basic amenities offered, but breakfast choice noted as limited.
Value for Money
6.56
Concerns about price point versus quality and condition.
Food and Beverage
6.11
Breakfast was described as horrible and lacking variety.
Overall Experience
7.08
Mixed experiences with significant issues affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:11

Property Description

Convenient Location
Directly across from CBS Studios, SureStay Hotel offers easy access to popular attractions like the Grove Shopping Mall and Farmer's Market.

Comfortable Accommodations
Guests can enjoy free daily continental breakfast, wireless internet access, and on-site parking during their stay.

Explore LA
With Beverly Hills and central Hollywood nearby, SureStay Hotel is the perfect base for exploring all that Los Angeles has to offer.

To book your stay at SureStay Hotel by Best Western Beverly Hills West LA, visit our website or call us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.9
Based on 735 reviews
Cleanliness: 5.61
Service: 8.08
Location: 8.62
Room Quality: 5.57
Amenities: 7.6
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 7.08
C
Cassandra • solo_traveller • us
10
2026-03-05 • via Nuitee
S
Sharon • extended_group • au
8
Great location within walk distance to the farmers markets and the grove.
Pros:

The staff was all friendly. Breakfast was good for us as we don’t have big breakfast.

Cons:

Didn’t like eating from paper bowls. Beds a little hard.

2026-03-04 • via Nuitee
K
Krzysztof • family_with_children • pl
6
Cons:

The breakfast was disappointing with a very limited selection.

2026-03-03 • via Nuitee
C
charlienC6248BL • Solo travel
10
Great stay
Pros:

I had a wonderful stay. Bridgette Joy was especially helpful - wanted to spotlight her in particular

2026-03-01 • via Tripadvisor
D
David • extended_group • au
7
2026-03-01 • via Nuitee
A
AntoineThomasGeorges • family_with_children • fr
8
2026-02-28 • via Nuitee
A
Amir • solo_traveller • us
6
Pros:

Great location, with easy access to different areas around Beverly Hills and West Hollywood. The clerk at the front desk was friendly, and parking was included. There was breakfast as well, though I didn't get to take advantage.

Cons:

The room had a bad odor, and smelled like bleach was used to cover it up. Toilet kept running, which just needed a little tap on the latch inside each time. Super thin walls, and a large gap between the bottom of my room's door and floor meant I was hearing everything happening in the hallway through the night.

2026-02-28 • via Nuitee
P
Pencak • family_with_children • gb
10
Exellent
Pros:

Location

Cons:

Nothing

2026-02-26 • via Nuitee
S
Sara • couple • br
5
Cons:

The staff was not polite nor friendly
Check in process took for ever

2026-02-26 • via Nuitee
P
P8561WYdand • Family
10
Good
Pros:

Early check in. friendly staff Bridgette helped us.

2026-02-15 • via Tripadvisor
D
Daniel • family_with_children • pl
9
Pros:

Lokalizacja

Cons:

Sprzątanie wyłącznie na wcześniejszą prośbę.

2026-02-12 • via Nuitee
C
Cavazos • couple • us
3
2026-02-11 • via Nuitee
L
Lucas • family_with_children • br
9
Pros:

A localização é ótima, em frente ao The Grove. O estacionamento sempre tinha vaga e é gratuita. O café da manhã é bom também.

Cons:

Para o preço pago, esperava um quarto maior. O estacionamento tem a entrada/saída um pouco apertada para carros maiores, mas existem vagas na rua.

2026-02-10 • via Nuitee
V
Vittorio • couple • it
9
2026-01-28 • via Nuitee
D
Diane • couple • au
7
Cons:

Bed side lamp didn’t work. Shower had hot water and no cold.

2026-01-20 • via Nuitee
D
David • solo_traveller • us
1
Had to stay there not by choice
Pros:

Nothing

Cons:

Breakfast is horrible
Parking sucks

2026-01-20 • via Nuitee
D
DUANHAO • family_with_children • cn
7
2026-01-19 • via Nuitee
Y
Yvette • family_with_children • us
10
Pros:

Location was good, clean and very friendly staff. i will be staying again

Cons:

I feel like there could be better breakfast choices.

2026-01-19 • via Nuitee
A
Annamaria • family_with_children • us
3
2026-01-19 • via Nuitee
J
Julianne • solo_traveller • us
5
2026-01-19 • via Nuitee