Gem Strathmore Hotel

Hotels
7.6 (3478 reviews)
41 Queens Gate Gardens , London , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Good breakfast
Good location
Clean room
Friendly staff
Cons:
Small room
Inadequate lift
Breakfast not included

Categories

Cleanliness
7.09
Good cleanliness but small bathroom and inadequate shower facilities mentioned.
Service
8.56
Staff were generally friendly and accommodating, contributing positively to the experience.
Location
9.1
Excellent location with close access to public transport, museums, and parks.
Room Quality
7.26
Rooms were often described as small and some issues with room assignments reported.
Amenities
6.58
Pool and lift inadequacies noted, but tea/coffee facilities were a positive.
Value for Money
8.04
Generally deemed good value, especially with promotional pricing.
Food and Beverage
6.59
Cooked breakfast not included in most stays; guests would have preferred inclusion.
Overall Experience
7.56
Overall experience was satisfactory with notable location benefits but several areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:17

Property Description

Luxurious Victorian Charm
Located in the heart of Kensington, the Gem Strathmore Hotel offers a blend of history and modern luxury. Each room is equipped with free WiFi and an LCD TV, with some featuring a cosy seating area and a marble bathroom.

Fine Dining Experience
Indulge in exquisite dining at the elegant Earls Restaurant, offering a modern British menu, or enjoy classic cocktails and afternoon teas at the Glamis Bar, known for its original chandeliers and grand fireplace.

Prime Location
Conveniently situated just 300 meters from Gloucester Road Underground Station, the hotel is a short walk from iconic attractions like the Natural History Museum and vibrant Knightsbridge. Experience the best of London from the comfort of Gem Strathmore Hotel.

Important information:

Please note that the card holder and payment card need to be present on check-in for identification or check-in may be declined and an alternative payment card will be requested to cover total accommodations cost.

Guests are required to show a photo identification and credit card upon check-in.

When booking a rate with breakfast included, please note this will be an English Breakfast.

Please note different terms and conditions will apply to group bookings for more than 5 rooms. The property will contact the guest following their reservation.

Special requests are subject to availability and additional charges may apply.

Guests with children please note that only one crib is available on request.

The hotel will pre-authorize the first night of the stay for the credit-card holder. If the credit-card is not authorized with the amount, the hotel reserves the right to release the booking.

Guests booking a rate with breakfast included will be served an English breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 3478 reviews
Cleanliness: 7.09
Service: 8.56
Location: 9.1
Room Quality: 7.26
Amenities: 6.58
Value for Money: 8.04
Food and Beverage: 6.59
Overall Experience: 7.56
S
Stephrawson66 • Family
10
First trip to London with pre teens
Pros:

Perfect quiet location. Family room was very spacious.

2026-02-18 • via Tripadvisor
K
Kyle • solo_traveller • gb
10
2026-02-13 • via Nuitee
K
Kiran • couple • fr
10
2026-02-13 • via Nuitee
M
Markus • solo_traveller • de
9
Englischer Stil mit hoher Aufenthaltsqualität
Pros:

Wunderschöner Frühstücksraum und schönes Zimmer mit Blick ins Grüne

Cons:

Alles gut gewesen

2026-02-13 • via Nuitee
A
Anna • family_with_children • de
10
Pros:

We really enjoyed our stay at the Gem Strathmore, very classy and British in the heart of Kensington.

2026-02-13 • via Nuitee
R
rogerw109 • Couples • Dartington, Totnes, Devon, England
8
Grand old building in a fantastic location
Pros:

Wonderful old townhouse with lots of history. Excellent location next to the Natural History Museum and Victoria and Albert Museum. The room was fine for our two night stay, although the bath took a bit of careful negotiating to climb out of. Spotlessly clean room with lots of tea/coffee/milk available. The cream tea had the best scones we have ever tasted. We loved the quirky nature of the hotel having been converted from an elegant townhouse from years gone by. The staff were wonderful, very friendly and attentive. Special mention to Rhyse, Angela and Sangeet. Last point: dont worry if the lift is sluggish, use the stairs and have a workout ! Will definitely stay here again.

2026-02-12 • via Tripadvisor
F
Felicia • extended_group • us
7
2026-02-12 • via Nuitee
C
Christine • couple • gb
10
Comfortable and quiet, great friendly staff
Pros:

Very central for Royal Albert Hall and museums

Cons:

Nothing

2026-02-12 • via Nuitee
L
Louise • solo_traveller • gb
4
Sadly I won’t return
Pros:

Proximity to tube stations

Cons:

The bed was so uncomfortable. It was supposed to be a deluxe room and it was in the basement with furniture that looked like it had been taken out of other rooms as they had been refurbished,. I had to request tea bags. Shower screen had black mould on trim.

2026-02-11 • via Nuitee
R
RAQUEL • extended_group • es
9
2026-02-11 • via Nuitee
M
MaggieEdw • solo_traveller • gb
8
2026-02-11 • via Nuitee
T
thedjlee • Family • Seoul
6
Average hotel in a great location
Pros:

This is a historical building. Means it just doesn't have modern touches you come to expect at a regular hotel. Air-conditioning for one. Of course, not important in wintry London. The heater next to the window was adequate if you needed warmth.
The lift was out of order on our check-out day. Fortunately, we were only the second floor. Only had to crash our luggage down four flights of stairs. You'll also find quite a few doors to push through on every level - all necessary fire doors. Probably another consequence of the old building.
Few things appreciated: heaps of tea, coffee, milk packets (even soy milk) with the kettle; bathroom amenities.
Also, it's in a good location. Close to Gloucester Rd tube (Piccadilly Line straight from Heathrow). Steps away from Museum of Natural History; few more steps down the road to Harrods.
It's a small room - typical European standard.
Finally, the Chromecast with the TV was not working.

2026-02-09 • via Tripadvisor
H
Herko • couple • nl
8
2026-02-09 • via Nuitee
S
scandibound • Family
8
Excellent location
Pros:

Excellent location, near Glocester Road station, easy walk to South Ken, museums, Royal Albert Hall.
We had a family room, plenty room and closet space. It was a bit dated but comfortable, clean and quiet. Cannot really fault it.
We would return for another stay.

2026-01-31 • via Tripadvisor
S
Steve • couple • gb
9
Very enjoyable experience.
Pros:

Nice atmosphere and courteous staff. Comfortable and spacious rooms. Good location with excellent local restaurants. Convenient for museums in Kensington.

Cons:

All good.

2026-01-31 • via Nuitee
A
Abi • family_with_children • gb
6
2026-01-31 • via Nuitee
I
Ines • family_with_children • pe
8
2026-01-31 • via Nuitee
C
Coralie • couple • fr
10
2026-01-30 • via Nuitee
V
Valeria • solo_traveller • nl
8
2026-01-29 • via Nuitee
T
Tomasz • couple • gb
9
2026-01-29 • via Nuitee