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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Allergy-free room
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Kid meals
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
Review Highlights
Categories
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Property Description
Luxurious Victorian Charm
Located in the heart of Kensington, the Gem Strathmore Hotel offers a blend of history and modern luxury. Each room is equipped with free WiFi and an LCD TV, with some featuring a cosy seating area and a marble bathroom.
Fine Dining Experience
Indulge in exquisite dining at the elegant Earls Restaurant, offering a modern British menu, or enjoy classic cocktails and afternoon teas at the Glamis Bar, known for its original chandeliers and grand fireplace.
Prime Location
Conveniently situated just 300 meters from Gloucester Road Underground Station, the hotel is a short walk from iconic attractions like the Natural History Museum and vibrant Knightsbridge. Experience the best of London from the comfort of Gem Strathmore Hotel.
Please note that the card holder and payment card need to be present on check-in for identification or check-in may be declined and an alternative payment card will be requested to cover total accommodations cost.
Guests are required to show a photo identification and credit card upon check-in.
When booking a rate with breakfast included, please note this will be an English Breakfast.
Please note different terms and conditions will apply to group bookings for more than 5 rooms. The property will contact the guest following their reservation.
Special requests are subject to availability and additional charges may apply.
Guests with children please note that only one crib is available on request.
The hotel will pre-authorize the first night of the stay for the credit-card holder. If the credit-card is not authorized with the amount, the hotel reserves the right to release the booking.
Guests booking a rate with breakfast included will be served an English breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Traditional, clean hotel. Located close to Royal Albert Hall
Room was very small and only had a high level window that you could not see out of.
Old fashioned
Room very small
the bar and the reception area are pretty cute. The price was alright. Luggage storage is appreciated.
The room size is ridiculous. London is expensive, but not tiny, and I've not seen such tiny rooms even in Venice. So no, that's not acceptable.
The staff was trying to be helpful, but unfortunately they could not help with anything as it appears the hotel policy is to say no to the guests for any request. No chair, sorry. No ventilator, sorry. No opening the window wider than the few centimetres it goes, sorry. I should add that it was above 30 Celsius when I stayed.
There is no space to unpack your belongings, yet they have neither luggage racks nor a chair you could borrow so you have to have your luggage with all the stuff on the floor.
Very uncomfortable shower.
Tiny bed.
Not only no air conditioner, but also NO VENTILATOR. It is literally the first hotel in my long long travel history that did not have a ventilator. Why?
The location is perfect, very close to restaurants, markets and National History Museum
There was no AC. Bathroom and elevator are very small.
Excellent hotel in perfect location
Quiet location but close to local tube, restaurants and bars. Short walk to the Royal Albert Hall which was the purpose of the visit. Would certainly stay again.
The hotel is all about location. It is a 3-5 mins walk to Gloucester Road Station with Piccadilly, Circle and District Line, which is convenient to travel from and to Heathrow Airport, and good connection to most London areas. Also by walking it is just 10 mins walk to the Natural and Science Museum, and not far away to Hyde Park. As there is no air-con in the room, luckily the hotel provides a fan.
No air-con, no refrigerator in my room, and the safe is at least 190 cm above the floor, I am 178cm and have to stand on the wardrobe edge to use it. The bath room is challenging. There is no place to place your shampoo or body wash except on the floor. Imagine how are you going to body wash yourself with 1 hand holding the body wash bottle, and the other hand scrubbing your body. Not forgetting the laundry service - Sunday no service, and on normal day if you want same day service you have to check multiple times with the Guest Service if it returns. 4 star rating for the hotel is questionable
Staff very helpful, and very well located tube stations only mins away.
Rooms small and a bit tired
The staff were so friendly and helpful. The decor was beautiful. Room extremely clean
The bed and pillows were quite hard and uncomfortable
Well maintained period property. Lovely spacious room looking over a park
Rent och fint.
Singelrummet har alldeles för litet badrum. Toalett och handfat så nära att benen inte fick plats. Duschkabinen är så liten att man måste vara barn för att få plats.
The location is excellent. A short walk from Gloucester Road tube station and perfect for The Royal Albert Hall, The Natural History Museum, The Science Museum, The V&A, and the Royal Parks.
The hotel is getting a little dated, and the rooms are on the smaller side. Not a problem if you are planning just to use it as a base for exploring London.
Great location for Royal Albert Hall concert as hoped for.
Felt dated and why don’t hotels offer nespresso coffee machines? Does anyone still use Nescafé sachets
The location
Basic for a 4 star hotel
Super Lage, nettes Personal, Parken direkt vor dem Hotel bzw. in nahegelegenem Hotel. Reichhaltiges Frühstück.
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