Holiday Inn Express & Suites Alcoa Knoxville Airport by IHG

Hotels
Holiday Inn Express
8.6 (446 reviews)
130 Associates Boulevard , Alcoa , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Variety of breakfast options
Cons:
High prices during events
Issues with cleanliness in some areas
Inconsistent housekeeping

Categories

Cleanliness
7.86
Mixed reviews on cleanliness with some reports of stains and issues with towels.
Service
9.33
Staff was friendly and attentive, especially noted by multiple guests.
Location
8.87
Convenient location with easy access to the airport and nearby amenities.
Room Quality
8.32
Rooms noted as clean with comfortable beds, though some dated amenities exist.
Amenities
8.85
Adequate amenities, with good breakfast options and drive-up access.
Value for Money
7.81
Criticism of high pricing during events; perceived as overpriced by some guests.
Food and Beverage
8.86
Positive comments on breakfast quality and variety.
Overall Experience
8.93
General sentiment leans positive with several guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 18:27

Property Description

Convenient Location and Shuttle Service
Located just 14 miles from downtown Knoxville, Tennessee, the Alcoa Knoxville Airport Holiday Inn Express offers free shuttle service to and from McGhee Tyson Airport, making travel a breeze.

Modern Amenities and Comfortable Rooms
Enjoy a relaxing stay in warmly colored rooms featuring blackout curtains, dark hardwood furniture, and in-room Wi-Fi. Watch your favorite shows on cable TV or stay productive at the spacious desk with an ergonomic chair.

Fitness and Business Facilities
Stay active in the indoor pool and well-equipped gym with cardio machines and TVs. Take advantage of the business center with computers and printers. Start your day right with a delicious continental breakfast.

Book your stay at Holiday Inn Express Hotel & Suites Alcoa Knoxville Airport now for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 446 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 7.81
Food and Beverage: 8.86
Overall Experience: 8.93
J
jeff family_with_children us
9
2026-03-02 via Nuitee
D
deanna couple us
10
2026-02-27 via Nuitee
P
Paul couple us
8
Just OK!!!!
Pros:

Location

Cons:

Price hike for college football weekend

2026-01-19 via Nuitee
N
Nancy couple us
9
Very good
Pros:

Good

Cons:

All was good

2026-01-19 via Nuitee
M
Melissa couple us
9
2026-01-19 via Nuitee
T
Theresa couple us
7
It was fine
Pros:

Breakfast was really good. Location was good.

Cons:

One bed in the room was not very good

2026-01-19 via Nuitee
J
Joshua couple us
10
2026-01-19 via Nuitee
J
Jack couple us
8
2026-01-19 via Nuitee
P
Paul couple us
9
2026-01-15 via Nuitee
S
Sherry solo_traveller us
10
Very nice.
Pros:

Food at front

Cons:

Nothing

2025-12-31 via Nuitee
A
Anthony family_with_children us
4
Would have just booked a Airbnb if I knew the pet fee was so high for a 2lb puppy
Pros:

Decent breakfast friendly staff

Cons:

Housekeeping could have been better never received a full service like we wanted within a whole week

2025-12-28 via Nuitee
T
Tyler family_with_children us
10
2025-12-27 via Nuitee
D
dougbT5931RL Friends getaway
10
Clean, well appointed rooms and a courteous staff.
Pros:

The hotel is convenient to Maryville, Knoxville and the attractions in the PIgeon Forge/Sevierville area.

My room was very clean, and well appointed with everything I would need to be comfortable for an extended stay. The bedding is wonderful!!

The staff was plentiful and very helpful. The breakfast selections were adequate but remember, you have a kitchenette in your room so the options are endless.

The young lady who cares for your breakfast needs did an extremely good job presenting food items, keeping the area clean and making sure the patrons had what they needed. Kudos for a job well done!

Not a time went by as I passed the front desk did someone not speak or ask if they could help me with anything. This kind of courtesy isn't found much anymore so, thank you to the management team to instill manners in those on the staff. They deserve a pat on the back for their positive, can do attitude.

2025-12-10 via Tripadvisor
solo_traveller us
10
2025-12-10 via Nuitee
solo_traveller us
10
Haven’t slept that good this in months.
Pros:

The room was clean and the beds were comfortable. The breakfast was hot and fresh in a clean food area. I would definitely stay again and recommend.

Cons:

Nothing

2025-12-09 via Nuitee
J
Jacinda extended_group us
10
2025-12-02 via Nuitee
M
Miguel couple us
7
Pros:

Room was clean. Staff were friendly. The lady in the breakfast was attentive, friendly and cleaning the area / tables.
tables

Cons:

They could improve on the breakfast quality

2025-11-29 via Nuitee
D
Dawn solo_traveller us
10
Absolutely wonderful!
Pros:

The man who checked me in saw I had alot of luggage and I was exhausted so he gave me a room near the elevator which I really appreciated! That one act of kindness won a repeating customer because Ill stay here every time I fly out.

Cons:

Na

2025-11-16 via Nuitee
B
Brenda couple us
10
2025-11-12 via Nuitee
A
Audrey couple us
9
Pros:

Staff member Tyler was excellent

2025-11-09 via Nuitee