Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Cons:
Cleanliness issues
Small room size
Inadequate food options

Categories

Cleanliness
6.5
Some guests reported issues with room cleanliness and comfort.
Service
9
Many reviews praised the friendly and helpful staff.
Location
8.5
Guests mentioned the location was effective for accessibility.
Room Quality
7
Some rooms were noted as small and not as described in photos.
Amenities
7.5
Amenities were adequate but did not exceed expectations.
Value for Money
7.5
Questionable value reported due to additional charges and comfort issues.
Food and Beverage
6
Guests expressed dissatisfaction with food options.
Overall Experience
8
Mixed reviews but overall experience was satisfactory for most.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:21

Property Description

Convenient Accommodation and Amenities

The newly refurbished Mercure Sydney Blacktown, located in the heart of Sydney’s West, offers 143 comfortable rooms on three floors, including spacious family rooms. Each room features a kitchenette, TV, ironing equipment, air conditioning, and a safe. Guests can enjoy free Wi-Fi, luggage storage, a 24-hour front desk, and board games for kids.

Explore Local Adventure Hotspots

Situated within a vibrant cultural hub, guests can easily explore exciting nearby attractions such as Featherdale Wildlife Park, Raging Waters Sydney, Eastern Creek Raceway, and the newly opened Sydney Zoo.

Ideal Location for Easy Exploration

Positioned just off the Great Western Highway and M4 Western Motorway, Mercure Sydney Blacktown is easily accessible and the perfect base to discover all that this lively region has to offer.

Ready to experience comfort and convenience at Mercure Sydney Blacktown? Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

7.5
Based on 2834 reviews
Cleanliness: 6.5
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 6
Overall Experience: 8
M
Michael • solo_traveller • au
7
2026-08-22 • via Nuitee
P
Peni • solo_traveller • fj
8
Excellent
Pros:

Staff, location, comfy bed, very clean

Cons:

Lift is to slow

2026-08-22 • via Nuitee
R
Rebecca • family_with_children • au
5
Pros:

Location was good. Staff were friendly.

Cons:

Breakfast was fair - no milk, cutlery and other things not refilled. Room was clean but bathroom was outdated and dirty. Mould on floors, walls and shower bases.

2026-08-21 • via Nuitee
L
Leanne • couple • au
5
2026-08-19 • via Nuitee
L
Leanne • couple • au
5
2026-08-19 • via Nuitee
J
Joel • family_with_children • au
10
Excellent clean motel with a very nice cooked breakfast
Pros:

Friendly staff could not of been more helpful

2026-08-17 • via Nuitee
K
Katie • family_with_children • au
6
Pros:

The bed was very comfortable as were the pillows! Room was spacious considering we had the sofa bed open for our child! It was a great location for what we needed!

Cons:

Unfortunately we paid for the buffet breakfast. When we got down to eat at 7:15am the meat warmer didn’t have a lid so the bacon and other meat was cold. The bacon was essentially jerky. The scrambled eggs were not able to be eaten as they were undercooked.the Vegemite in the bowl was rock hard not able to spread on toast would be better off having individual packed of Vegemite as I could tell that bowl was our our each morning and just fine rock hard.

2026-08-16 • via Nuitee
Z
ZAMORAc • solo_traveller • ph
8
Pros:

Comfortable beds and great staff

Cons:

None.

2026-08-16 • via Nuitee
S
Stephy • solo_traveller • au
10
2026-08-15 • via Nuitee
M
Mariam • solo_traveller • au
10
2026-08-15 • via Nuitee
A
Amy • family_with_children • au
10
2026-08-14 • via Nuitee
J
Joanne • solo_traveller • au
10
It was a very enjoyable stay
Pros:

The staff were lovely very helpful and friendly.. Maddison was great..

Cons:

No complaints

2026-08-14 • via Nuitee
G
Greeshma Benny • solo_traveller • au
8
2026-08-14 • via Nuitee
N
Nathan • solo_traveller • au
8
good clean place to stay and dont have to drive anywhere for food
Pros:

good location, easy parking, maccas and club next door for dinner and drinks

Cons:

one weird old lift that was hard to find from self check in desk, could easily hear neighbors from rooms next door

2026-08-13 • via Nuitee
J
Jeannette • couple • au
5
Pros:

Location
Breakfast was good but expensive.

Cons:

We asked for hand towel, told they do not supply.
No one at check in, self-serve.
They do not answer the phone, when one calls.

2026-08-13 • via Nuitee
R
Rajat • couple • au
6
2026-08-12 • via Nuitee
B
Bradley • couple • au
10
2026-08-11 • via Nuitee
K
karanveer pal • couple • au
10
2026-08-10 • via Nuitee
B
Barry-Lyn • couple • au
9
2026-08-10 • via Nuitee
T
Tuiavi'i • solo_traveller • au
8
2026-08-10 • via Nuitee