Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Cons:
Cleanliness issues
Small room size
Inadequate food options

Categories

Cleanliness
6.5
Some guests reported issues with room cleanliness and comfort.
Service
9
Many reviews praised the friendly and helpful staff.
Location
8.5
Guests mentioned the location was effective for accessibility.
Room Quality
7
Some rooms were noted as small and not as described in photos.
Amenities
7.5
Amenities were adequate but did not exceed expectations.
Value for Money
7.5
Questionable value reported due to additional charges and comfort issues.
Food and Beverage
6
Guests expressed dissatisfaction with food options.
Overall Experience
8
Mixed reviews but overall experience was satisfactory for most.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:21

Property Description

Convenient Accommodation and Amenities

The newly refurbished Mercure Sydney Blacktown, located in the heart of Sydney’s West, offers 143 comfortable rooms on three floors, including spacious family rooms. Each room features a kitchenette, TV, ironing equipment, air conditioning, and a safe. Guests can enjoy free Wi-Fi, luggage storage, a 24-hour front desk, and board games for kids.

Explore Local Adventure Hotspots

Situated within a vibrant cultural hub, guests can easily explore exciting nearby attractions such as Featherdale Wildlife Park, Raging Waters Sydney, Eastern Creek Raceway, and the newly opened Sydney Zoo.

Ideal Location for Easy Exploration

Positioned just off the Great Western Highway and M4 Western Motorway, Mercure Sydney Blacktown is easily accessible and the perfect base to discover all that this lively region has to offer.

Ready to experience comfort and convenience at Mercure Sydney Blacktown? Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

7.5
Based on 2848 reviews
Cleanliness: 6.5
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 6
Overall Experience: 8
W
Wendy • couple • au
9
It was a lovely, comfortable and pleasant stay. Delicious breakfast too.
Pros:

Check in was easy. Breakfast was terrific, bed comfy and the shower pressure was good.

Cons:

TV remote batteries were flat and dried battery fluid on the outside of the batteries.

2026-10-17 • via Nuitee
K
karanveer pal • extended_group • au
10
good
Pros:

no

Cons:

yes better

2026-10-17 • via Nuitee
C
Charles • couple • au
8
Excellent hotel. Good location. Stress free stay.
Pros:

Room was quiet and well presented. Bed was comfortable. Overall a good stay of 2 nights. Good breakfast. Free parking was appreciated.

Cons:

Car park was littered. Expected as it is across the laneway to a McDonalds. Most of the litter was from McDonalds. Elevator was very slow. Cleaning chemicals used at hotel had an overpowering smell.

2026-10-16 • via Nuitee
A
Ablahad • couple • au
10
راحه
Pros:

كل شي كان جمل

Cons:

كل شي كان جميل

2026-10-15 • via Nuitee
R
Robin • family_with_children • au
5
Average hotel room below par bed top notch staff friendly but definitely need improvement on service
Pros:

No breakfast

Cons:

I burnt my hand on the jug no biscuits supplied to compliment the coffee I travel around a lot two hundred dollars a night I expect a little more

2026-10-15 • via Nuitee
K
Karen • solo_traveller • au
9
2026-10-14 • via Nuitee
N
Nathan • solo_traveller • au
8
2026-10-13 • via Nuitee
C
Christine • solo_traveller • au
8
2026-10-13 • via Nuitee
J
John • solo_traveller • au
7
2026-10-12 • via Nuitee
F
Fritzie • couple • au
8
2026-10-12 • via Nuitee
M
Michael • couple • au
2
Pros:

Nothing

Cons:

?

2026-10-12 • via Nuitee
J
Jaishri • solo_traveller • nz
5
2026-10-12 • via Nuitee
T
Todd • couple • au
6
2026-10-11 • via Nuitee
S
Shannon • solo_traveller • au
7
Always a good place to stay. It is little pricey but good
Pros:

I have stayed there a number of times and the staff including the cleaners when I needed anything where very helpful.

Cons:

The lift was not working and a couple of hours later it still wasn't working and there was still no one there looking at it. There was no sign on the lift explaining what was going on, not even saying its broken down. Apart from that its always pretty good staying there.

2026-10-10 • via Nuitee
A
Amandeep • couple • au
5
2026-10-10 • via Nuitee
M
Mosese • solo_traveller • au
10
2026-10-10 • via Nuitee
M
Matt • couple • au
10
2026-10-10 • via Nuitee
J
Justin • couple • au
7
2026-10-10 • via Nuitee
A
ALy • solo_traveller • au
9
Pros:

Really nice

2026-10-08 • via Nuitee
J
Joshua • couple • au
10
2026-10-07 • via Nuitee