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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Board games/puzzles
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Concierge service
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Kids' outdoor play equipment
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Security alarm
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Tennis lessons on site
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Convenient Accommodation and Amenities
The newly refurbished Mercure Sydney Blacktown, located in the heart of Sydney’s West, offers 143 comfortable rooms on three floors, including spacious family rooms. Each room features a kitchenette, TV, ironing equipment, air conditioning, and a safe. Guests can enjoy free Wi-Fi, luggage storage, a 24-hour front desk, and board games for kids.
Explore Local Adventure Hotspots
Situated within a vibrant cultural hub, guests can easily explore exciting nearby attractions such as Featherdale Wildlife Park, Raging Waters Sydney, Eastern Creek Raceway, and the newly opened Sydney Zoo.
Ideal Location for Easy Exploration
Positioned just off the Great Western Highway and M4 Western Motorway, Mercure Sydney Blacktown is easily accessible and the perfect base to discover all that this lively region has to offer.
Ready to experience comfort and convenience at Mercure Sydney Blacktown? Book your stay now!
Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People no matter the age stay for AUD 50 per person per stay when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Almost nothing
As ticked
Close proximity to town, groceries and also workers club next door
Easy parking
Nothing ./ great weeks
Booked online a queen bed room, arrived and was prompted to self check in, NO. I paid for a Mercure hotel room and not the ibis up the road, I expect service. Then i was given a room with two single beds. I was too tired to complain and ended up having a bad sleep. Woke in the morning and the hotel had no hot water for a shower. Poor
Wrong room, cold shower
It was clean and had cafe
That there was no pool, or anything else
Location
Nothing
Self check in
No ice machine working from last 2 months. I have stayed 3 times in 2 months . Was at property on. 4 april i was allocated with room no 216. No aircon works den have to call reception they provide tiny litle table fan . After on 16-4-26- checked in room 211 same thing wid aircon not working. Receptionist came jump on chair while me n my partner was dere n she had to fix something at 11pm at nite . Really poor customer service
The bathroom locked in our room couldn’t open it had to call for help
It was so bad and smelled awful that I basically wasted my money. My friend came to pick me up, and I never went back to the hotel until the day of checkout. Unfortunately, I couldn’t get a refund.
It was so bad and smelled awful that I basically wasted my money. My friend came to pick me up, and I never went back to the hotel until the day of checkout. Unfortunately, I couldn’t get a refund.
Floor was dirty with food scraps and one of the pillows had something on it
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