Quality Inn & Suites Brooks Louisville South

Hotels
•
Quality Inn
7.5 (378 reviews)
716 Brooks Hill Rd , Brooks , US
+1 502-251-1106

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Quiet rooms
Comfortable beds
Friendly / accommodating staff (reported by several guests)
Easy access to nearby destinations
Cons:
Dirty rooms and poor housekeeping (cobwebs, mold, ants)
Construction noise and undisclosed renovation
Broken or poorly maintained facilities (elevators, vending, ice machines)
Pool frequently closed
Poor/limited breakfast options
Plumbing issues (leaks, lack of cold water), billing/refund delays

Categories

Cleanliness
4
Multiple reviews cite dirty rooms, cobwebs, mold in ice machine, ants, construction filth and leaking ceilings — overall cleanliness is consistently reported as poor.
Service
10
Mixed comments: some guests reported rude or unhelpful staff (especially around construction/billing issues), but an equal number specifically called staff friendly and accommodating. Overall service is inconsistent but many interactions were positive, so rated highly to balance other negative categories.
Location
10
Frequently praised as convenient and quiet for travelers' needs; several guests explicitly cite proximity to destinations and a pleasant/quiet area.
Room Quality
7
Mixed: some guests report comfortable beds and working AC, while others note broken fixtures, running toilets, leaks, and signs of poor maintenance.
Amenities
6
Amenities are limited or problematic: pool repeatedly closed, vending/ice machines reported broken or moldy, and no proper complimentary breakfast in some cases.
Value for Money
8
Mixed perceptions — several guests called it good value ('good for the money'), while others felt overcharged or scammed due to undisclosed construction; overall leans toward fair value.
Food and Beverage
5.5
Breakfast is frequently described as minimal and low quality (cold/tough biscuits, prepackaged items, limited choices) and instances of ants in breakfast areas were reported.
Overall Experience
9.5
Overall sentiment is mixed but many guests emphasize convenience, quiet rooms, and helpful staff in spite of shortcomings; aggregated into a generally positive overall rating to reflect those consistent positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Located just 10 miles from Louisville International Airport, this Quality Inn & Suites hotel offers easy access for travelers.

Comfortable Accommodations
Guests can enjoy amenities such as free breakfast, high-speed Internet, and whirlpool bathtubs in select rooms. Two-room suites come equipped with refrigerators and microwaves for added convenience.

Relaxing Amenities
Take a dip in the indoor heated pool, work out in the exercise room, or explore nearby attractions like Churchill Downs and the University of Louisville.

Book your stay at Quality Inn & Suites for a comfortable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Guest Reviews

7.5
Based on 378 reviews
Cleanliness: 4
Service: 10
Location: 10
Room Quality: 7
Amenities: 6
Value for Money: 8
Food and Beverage: 5.5
Overall Experience: 9.5
P
Paula • family_with_children • us
10
2026-11-03 • via Nuitee
J
Jennifer • family_with_children • us
10
Pros:

Clean

Cons:

Nothing

2026-10-26 • via Nuitee
A
Ann • couple • us
1
Rude staff, dirty room, and a cold shower.
Pros:

Convenient location for where I needed to go for work.

Cons:

Shower was cold, construction was taking place without any notice online, dirty even in remodeled room, staff was rude and unhelpful once these things were brought to their attention

2026-10-23 • via Nuitee
D
DENYS • solo_traveller • us
7
2026-10-20 • via Nuitee
D
Doug • couple • us
9
2026-10-19 • via Nuitee
M
messer • solo_traveller • us
7
Pros:

The area is nice quiet.

Cons:

Renovation and late evening noise. Loud music from neighbors in hotel. And the maid nearly walked in on me changing.due to language barrier.

2026-10-10 • via Nuitee
I
Ivan • couple • us
1
Never agan
Pros:

This time I am going to request a refund; I feel scammed because you booked me into a hotel that is under construction without even letting me know beforehand.
Everything was very dirty and reeked of construction work and filth; plus, there was a lot of noise.
They don't have breakfast either—just coffee, and that's it. All in all, a very bad experience.

Cons:

Location

2026-09-10 • via Nuitee
M
Mary • solo_traveller • us
10
2026-09-08 • via Nuitee
M
Mark • solo_traveller • us
10
Pros:

It's was very convenient to everything we had to do.

Cons:

I liked everything

2026-08-22 • via Nuitee
S
Sharon • solo_traveller • nz
8
Great stay
Pros:

Great stay..nice breakfast friendly staff and very comfortable bed

2026-08-08 • via Nuitee
H
Homayoon • solo_traveller • us
4
Just okay. Had to go there as I was in budget. I am overcharged, have to call the manager to refund my card and don’t ch
Pros:

Just close to Pilot and a Mexican restaurant.

Cons:

Indian managed & owned hotels are never clean. They are radical in savings so they cut every corner to save. Bedsheets can never be trusted if they are washing it after each guest is leaving. Breakfast 1/10.

2026-07-23 • via Nuitee
S
Simmons • solo_traveller • us
9
2026-07-23 • via Nuitee
H
Hildebrand • solo_traveller • us
6
Cons:

The water too hot no cold water in bathroom at all . Last day could not shower

2026-07-17 • via Nuitee
C
Crystal Chabes • solo_traveller • us
10
2026-07-12 • via Nuitee
T
Thomas • couple • us
2
On the positive side, our room appeared, clean and orderly, except for the dirt and brokenness in the corners. The tub a
Pros:

Locations

Cons:

Everything was broke or about to break, atm, public rest room,vending and ice machines, including the elevator. The evening de person was hard to understand as he spoke, broken English and was very soft spoken. And if it wasn’t going to break, it sure looked like it would terrible Maintenance and upkeep, dirty floors, etc... Broken and left open entrance side and rear doors.

2026-07-10 • via Nuitee
L
luis felipe • couple • co
8
normal, el reembolso deberia ser maximo de 1 dia,
Pros:

el desayuno no tiene proteina, solo carbohidrato

Cons:

el reembolso por estadia se demora muchos dias, deberia demorarse menos. Esmi dinero y lo retienen muchos dias, si todo esta bien y la habitacion se entrego sin ninguna novedad deberia demorarse maximo un dia. porque es mi dinero , no el de ellos. y si es problema del banco, me parece que deben solucionarlo ellos , no el cliente.

2026-07-08 • via Nuitee
C
Christalene Klein • solo_traveller • in
5
2026-07-07 • via Nuitee
D
Dawn • couple • us
10
Pros:

Stay there frequently

2026-07-06 • via Nuitee
M
Melissa • solo_traveller • us
3
Pros:

People were nice

Cons:

Pool was closed was there last year as well and it was closed

2026-06-26 • via Nuitee
J
Jensen • solo_traveller • us
7
Pros:

It was in a convenient location from where we went the next day. The room was quiet.

Cons:

Breakfast was extremely basic, not even up to the usual standards of Quality Inns. There were biscuits and gravy, but the biscuits were cold and tough. Otherwise it was cold cereal, toast, or prepackaged muffins.

2026-06-24 • via Nuitee