Baymont by Wyndham Gaylord

Holes in driveway, evening and morning desk people don't smile or make you feel welcome, your just a number.

Left ear rings in room and, of course, nobody found them... also double charged for pet fee

It was a no smoking room but as soon as you walk in all you smell is cigarette smoke. The lighting was very dim with all lights on. The hair dryer was broke as well which my sister was not happy about.

It was frustrating to find no shampoo or conditioner in the shower. Maybe returning to individual bottles at check-in is in order. It's an older property and could use a face-lift. The breakfast area was a bit wanting.

Breakfast was not up to par
with other Baymonts we had stayed in.

One of the beds was so old , it sagged in the middle

Honestly the breakfast was mediocre at best. Ran out of plates the one day, never had tongs available. And it wasn't replenished throughout the morning. So what they filled at 6am, you were eating nearly 3 hours later. We finally had a microwave available on the third day, there wasn't one available the first 2 days. The eggs were super salty and overcooked.

The door handle on the pool bathroom was broken, so that bathroom door couldn't be closed if you wanted back out.

We had 3 rooms, thermostat only worked well in 1/3 of rooms. All rooms had something broken in them, if not more things. Trim was broken in my room, a chair broken with a family members room . They didn't offer to correct the problems - only offered to move us away from having rooms that were next to each other.

And the cleanliness in the bathrooms was mediocre. The showerhead was leaky and disgusting. Also the tub drain piece looked broken, we didn't attempt to use it though. Another family member reported empty shampoo, eat and they were moldy around them and mold around near the ceiling of her bathroom. Our bathroom counter was broken.

And the fridge wouldn't stay cold enough -never thought I would need to bring a thermometer on vacation... Until now.

Oh and they seemed bothered that we wanted new towels after 2 days, but didn't offer to take the dirty ones, so they sat wet for 3 days on the floor because there wasn't an extra clothing line to hang them up or a hook for a hand towel. The option was either to hang the hand towel completely out of reach of the small children who washed their hands or put it on the bathroom counter and hope that it didn't fall to the floor which it did most times which meant replacing it...