Fairfield Inn by Marriott Northlake

Hotels
Fairfield Inn
7.8 (145 reviews)
9230 Harris Corners Pkwy, Charlotte, North Carolina, 28269 , Charlotte , US

Facilities

Free breakfast
Fitness facilities
Express check-out
No single-use plastic straws
No single-use plastic stirrers
Free WiFi
24-hour front desk
Terrace
Express check-in/check-out
Continental breakfast
See all facilities

Review Highlights

Pros:
Good Location
Comfortable Bed
Helpful Staff
Cons:
Cleanliness Issues
Room Quality Problems
Inconsistent Amenities

Categories

Cleanliness
6.2
Numerous complaints about mustiness, mold, and unclean rooms.
Service
8.7
Generally positive experiences with staff, though some individuals had bad attitudes.
Location
9.2
Good location mentioned as a positive aspect.
Room Quality
6.7
Many issues reported with room quality including musty smells and maintenance.
Amenities
7.7
Mixed sentiments about amenities, with some positive mentions of breakfast.
Value for Money
8.2
Some reviewers felt it was decent for the price but expect better quality.
Food and Beverage
7.2
Complaints about breakfast quality and cleanliness.
Overall Experience
8.5
Overall experience reflects the mixed nature of reviews but averages to satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:49

Property Description

Recreational Opportunities
Enjoy the outdoor pool and 24-hour fitness center.

Dining and Services
Indulge in the complimentary continental breakfast and snack bar, while accessing free Wi-Fi.

Featured Amenities
Utilize the 24-hour business center, free parking, and express check-in/out services.

Book your stay at Fairfield Inn by Marriott Northlake, just a short drive away from popular attractions and facilities like Northlake Mall.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

7.8
Based on 145 reviews
Cleanliness: 6.2
Service: 8.7
Location: 9.2
Room Quality: 6.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.2
Overall Experience: 8.5
D
Derek
4
If you're OK with spiders and ants, thumbs up
Pros:

Very dated bathroom, not completely clean from prior guests. Multiple Spiders and ants (alive)

2025-10-12 via Nuitee
L
Laura
6
Pros:

Room smelled musty and there was mold all over the window. There was a greasy film on the door. Very loud staff or guests around midnight.
Would not recommend at all.

2025-09-27 via Nuitee
D
Douglas
2
Pros:

Called ahead that we will be very late and arrived at 3:00 am and no one was here. Waited 15 minutes but no one came. No manager, no room.

2025-09-27 via Nuitee
M
Mary friends
6
Pros:

Has been updated but not thoroughly. Poor paint job on ceiling in 124, peeling paint on door in bathroom and all carton milk expired in breakfast room.

2025-09-24 via Nuitee
N
Nicole family_with_children
6
Pros:

There was no hot water in room. The room smelled of mildew. The beds were okay.

2025-09-22 via Nuitee
J
Jessica
4
Pros:

I was surprised in the condition this hotel was in . Seems to be an older Marriott . It's noise , due to it being off the high close to an intersection . The bed was comfortable , room clean . I'm not sure if the was a leak of some kind but looks like water messed the paint up on the wall . The fire alarm went off at 9:59 am the morning of my check out .

2025-09-18 via Nuitee
G
Georgia
8
Pros:

Very comfortable, quality stay.

2025-09-09 via Nuitee
A
Ashley family
6
Pros:

It was not the cleanest of properties, and the hotel was full of marijuana smoke. It was so bad you could taste it. The room had a lot of hairs in it and was dusty and smelled moldy. The exterior doors to the hotel and the parking lot were propped open by various objects, which made it feel unsafe. At least one towel smelled very moldy as well. The front desk person was very kind and helpful, though, and the property is in a good location, but I would absolutely stay somewhere different next time. Read the Google reviews for more customer experiences.

2025-09-07 via Nuitee
J
Jenna partner
10
Pros:

Very nice for the price! Breakfast was good.

2025-09-06 via Nuitee
W
Waleska family
4
Pros:

Not pet friendly, bathroom needs updating

2025-09-03 via Nuitee
C
Christine
10
Pros:

J

2025-08-25 via Nuitee
S
Shelley
2
Pros:

False advertisement! The pool was a joke.
The rooms smells and the manager had to take me to three different rooms, I accepted because I was tired.
The mattress feels worn out
The young lady with the long dreads on her head was the only person that was not nice bad attitude for the front desk.

2025-08-12 via Nuitee
F
Fiodar
10
Pros:

I was really surprised...lol, this nice hotel , pool , breakfast, thank you!!!

2025-08-11 via Nuitee
K
Kerri
8
Decent but nothing to write home about
Pros:

The hotel is small and relatively quiet. I didn't hear other guests when I was in my room, which was nice. The couch and shower were gross looking and dingy. It could've been stains that couldn't come out, but it looked terrible and we didn't want to sit on the couch. The beds were comfortable. The breakfast wasn't great. They had microwaved breakfast sandwiches that were not very good, especially if you don’t eat biscuits or cheese. Waffles were great. It was conveniently located. Overall, it was fine. The price was a little high.

2025-08-03 via Nuitee
C
Cristi family_with_children
6
Pros:

Smelled and felt very damp, everything was musty. The room next to us had the door propped open the whole time, which was weird. Was just a quick stop over for us but I’d recommend staying somewhere else.

2025-08-03 via Nuitee
C
Candace
6
Pros:

The room smelled like wet carpet. The hotel was not very clean. There were drink rings on the table from the previous guest. Upon flushing the toilet at 9 PM, it didn’t flush. I tried again and it overflowed. The. 10 minutes later had almost no water in it. Breakfast was not excellent. The air conditioning unit ran all night. I finally had to turn it off at 4 AM to attempt to get some kind of sleep.

2025-07-26 via Nuitee
J
Joseph
10
Pros:

Safe place for an employee to stay.

2025-07-18 via Nuitee
D
Dionna
8
Pros:

I enjoyed my stay during business travel. The check in staff was very pleasant and professional. I did not like my tv turned off the channels and went to the Marriott ads.

I was up preparing for a work
Presentation and had to use my
Cell phone to watch tv or movies to get me through the night.

2025-07-16 via Nuitee
R
Ricky
10
Great stay
Pros:

They did ask for $ 20.00 extra on credit card. In case of damage. Redeem after stay.. Did not care for request..

2025-07-14 via Nuitee
M
Mary partner
10
Pros:

It was a pleasant stay

2025-07-13 via Nuitee