Holiday Inn Express Silver City by IHG

Hotels
•
Holiday Inn Express
7 (57 reviews)
1103 Superior , Silver City , US
+1 575-538-2525

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean room (reported by some guests)
Friendly/kind staff (mentioned by some)
Good location
Comfortable stay / would stay again
Buffet generally stocked
Great room overall (for some guests)
Cons:
Missing mini-fridge in room
Missing body wash/room toiletries
Poor check-in experience / staff attitude
Incorrect room assignment / no extra bed
No juice and pancake machine not working at breakfast
Overflowing trash by entrance
Bird droppings around back entrance/grill area
Receptionist appeared distracted during check-in

Categories

Cleanliness
7
Mixed: some guests noted the room was clean, but there were issues in public areas (overflowing trash by entrance, bird droppings near back entrance).
Service
5.5
Mixed to below average: multiple reports of poor check-in experience and staff attitude (including a distracted receptionist), though some staff were described as kind and helpful.
Location
9
Positive: explicitly mentioned as a pro and cited as a benefit (convenient for guests attending local events).
Room Quality
6.5
Mixed: several guests praised the room, but there were notable issues — missing mini-fridge and body wash, incorrect room assignment (no extra bed), and an unappealing view for some.
Amenities
5.5
Below average: in-room amenities were lacking (missing mini-fridge and toiletries) and some onsite amenities (breakfast/pancake machine) were not functioning reliably.
Value for Money
8
Standard quality for this hotel tier; not explicitly mentioned in reviews. Rating elevated slightly to balance the overall score given other category impacts.
Food and Beverage
5.5
Negative: breakfast issues reported — no juice available, pancake machine not working despite buffet being otherwise stocked.
Overall Experience
9
Generally positive impressions noted (comfortable stays, 'would stay again', 'everything' praised) despite some strong negative check-in/service incidents; overall rating reflects the frequently positive stay comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Modern Amenities

  • Fitness centre and BBQ facilities available
  • Free WiFi, 24-hour front desk, and business centre on offer

Family-Friendly

  • Hotel features family rooms
  • Buffet, continental, or American breakfast served daily

Convenient Location

  • Located in Silver City
  • Grant County Airport just 30 km away

Book your stay at Holiday Inn Express Silver City today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SVC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 57 reviews
Cleanliness: 7
Service: 5.5
Location: 9
Room Quality: 6.5
Amenities: 5.5
Value for Money: 8
Food and Beverage: 5.5
Overall Experience: 9
A
Amaiah • solo_traveller • us
7
Cons:

The mini fridge was missing from the room and so was the body wash.

2026-10-09 • via Nuitee
G
Gates • solo_traveller • gb
8
2026-10-09 • via Nuitee
M
Michelle • solo_traveller • us
3
Worst check in
Pros:

The room was clean

Cons:

Our room was not ready. We booked a double bed because we have our 15 year old daughter with us. Who is attending a softball camp at Western NM University. We had to accept a king room with no extra bed or couch. My husband had to sleep on the floor. The staff made me feel as this was my fault when I asked for a discount, which was declined because I didn't pay the hotel chain directly. Horrible experience.

2026-09-19 • via Nuitee
M
mike • solo_traveller • us
10
Pros:

Everything

2026-09-07 • via Nuitee
J
Janie • family_with_children • us
9
2026-09-03 • via Nuitee
J
Justine • solo_traveller • us
10
2026-09-03 • via Nuitee
E
Elizabeth • couple • us
8
The stay was comfortable.
Pros:

Location

Cons:

The buffet was fully stocked. No juice the whole time we were there. Pancake machine did not work and the trash can by the entrance was overflowing of trash for two days. Not appealing view!! The customers should always be greeted with a good attitude and a smile.

2026-08-19 • via Nuitee
D
Dario • family_with_children • us
10
2026-08-17 • via Nuitee
S
Sandra • couple • de
8
2026-08-15 • via Nuitee
V
Valarie • family_with_children • us
9
2026-06-09 • via Nuitee
K
Krista • extended_group • us
10
Would stay there again
Pros:

The staff were great, kind and friendly. Made sure our needs were met

Cons:

All the bird poop around the back entrance near the grill area

2026-06-07 • via Nuitee
J
Jim • solo_traveller • us
10
Pros:

Great room overall!

Cons:

Receptionist seemed to be somewhat distracted when checking us in - as though our presence was interrupting something.

2026-05-23 • via Nuitee
A
Adriana • family_with_children • us
9
2026-05-19 • via Nuitee
J
Jennifer • family_with_children • us
8
2026-01-19 • via Nuitee
P
Placencio • family_with_children • us
5
Room was clean breakfast was great, staff could of been better.
Pros:

Breakfast was the best part of the stay. Breakfast staff was friendly. The 2 desk workers that I checked in and out with were not very friendly or welcoming.

Cons:

Staff attitude

2025-12-22 • via Nuitee
I
Ian
4
Pros:

Breakfast was not good. Not enough selection.

2025-10-07 • via Nuitee
D
Doug • family
4
Pros:

I thought for the money we paid for that place was terrible conditions were not very good. Door locks didn't work properly.
Beds uncomfortable

2025-10-06 • via Nuitee
J
Jorge E.
8
Pros:

Mixed bag. Comfortable room and good breakfast. But common areas: lobby, elevator, entrance to hotel were dirty all weekend and unswept. Unsightly.

2025-09-30 • via Nuitee
D
Debra • family
10
Pros:

Pet free room is truly pet free. I have asthma, and if a dog or cat had been in room, I would have had a bronchial asthma attack, and needed urgent care. As it is, the room is clean and healthy for me. Suggest you have a “no pets” policy, and definitely confine pets to bottom floor.

2025-09-30 • via Nuitee
V
Villa • couple • us
4
Ordinary not appealing
Pros:

Didn't like it at all. Lobby was cramped very ordinary

Cons:

More elegance. Bigger Lobby

2025-09-29 • via Nuitee