Courtyard by Marriott Canton

Hotels
Courtyard by Marriott
9.4 (266 reviews)
4375 Metro Circle NorthWest , North Canton , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Good location
Clean lobby area
Cons:
Dirty rooms
Limited breakfast options
Overpriced amenities

Categories

Cleanliness
8.64
The lobby and some areas were reported as dirty; rooms need upgrades.
Service
10
Staff received positive remarks for being helpful and friendly, despite some service issues.
Location
10
The hotel is conveniently located near food and shopping options.
Room Quality
9.14
Rooms are dated and some issues reported with amenities.
Amenities
9.64
Pool area has potential but showed signs of neglect; breakfast options were fair.
Value for Money
8.64
Perceived as overpriced relative to quality and service.
Food and Beverage
9.14
Breakfast options had limited quality but were adequate.
Overall Experience
10
Positive experiences despite noted shortcomings; enjoyable stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:23

Property Description

Luxurious Stay at Courtyard Canton

At Courtyard Canton, experience comfort and convenience at its finest. Modern Amenities for a Relaxing Stay include spacious rooms with free Wi-Fi, a refreshing indoor pool, and a convenient 24-hour mini-market. Self-Catering Convenience is at your fingertips with in-room dining facilities, perfect for a cozy night in.

Indulge in delicious meals at the all-new Bistro and unwind at the Bistro Lounge. Delightful Dining Options await, from a hearty breakfast to evening Happy Hour. Conveniently located just minutes from Akron-Canton Regional Airport, Courtyard Canton is the ideal choice for your next getaway. Book now and elevate your travel experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAK

Location

Guest Reviews

9.4
Based on 266 reviews
Cleanliness: 8.64
Service: 10
Location: 10
Room Quality: 9.14
Amenities: 9.64
Value for Money: 8.64
Food and Beverage: 9.14
Overall Experience: 10
H
Heidi family_with_children us
9
It was a nice stay.
Cons:

I would have liked breakfast to be included in the room rate.

2026-07-19 via Nuitee
J
jamela extended_group us
4
Pros:

didnt provide breakfast. My room smelled of heavy CAT&DOG smell. Very frustrating as there is other rooms that didnt. Asked the front desk to provide a better smelling room, an was told because I used booking.com they couldn"t move me.

Cons:

the room needs a professional cleaning

2026-05-27 via Nuitee
G
Gloria solo_traveller us
6
Pros:

I thought the lobby was nice & clean.Overall my room was clean, with the exception of the cigarette smell coming through the vents. Some staff was friendly. I liked that the room clean up was everyday without me having to ask. In addition, I liked that.the location was clise to stores, restaurants, and the highway

Cons:

I didn't like the smoking in front of the entrance. The smoke smell lingered throughout the hotel. I felt that there was no consideration for the guest that doesn't smoke taken. There should me no smoking at any building entrance. It is my understanding, that a person would have to be at least 20ft from an entrance to smoke. I can smell cigarette smoke in my room, which caused my allergies to flare up. I left feeling sick!! I spent $727.00 for my stay. My reservation included breakfast, but when I picked up a plate, I was (rudely) stopped and told I needed a ticket. I've never had to present a ticket at any other hotel that breakfast is included i.e. the Springhill Suites located in the front. The breakfast selection was minimum at best. No, I will not recommend this hotel and I will not be staying there again.

2026-05-25 via Nuitee
S
swissdorint Business
4
Airport shuttle undependable
Pros:

We chose this hotel because it had an airport shuttle. We called the hotel for pick up when we got our luggage and it took about 15 minutes waiting time but the hotel is a five + minute drive from the airport. That was understandable.
When we got near the hotel, the driver took us a back way through narrow dark alleys, which did not at all give a favorable impression of the Hotel. During the ride or when we checked in at the front desk, no one mentioned to us that you need to give a 24 hour notice to have the shuttle the next morning take us back to the airport. Of course a 24 hour notice is impossible because you’re not even at the hotel for 24 hours. So when we were checking out the next morning, we said we’re ready for the shuttle, and so there was no shuttle driver available even though the shuttle was parked outside the front door. The front desk person called the shuttle driver, but there was no answer and so we finally called an Uber to take us to the airport. The Uber took us out the front entrance on nice black top roads. Bed and the room were excellent.

2026-05-17 via Tripadvisor
E
Edrena couple us
9
Pros:

The efficiency how they stayed on top of things.

2026-05-14 via Nuitee
E
Edrena couple us
9
Pros:

It was easy to get checked in

2026-05-14 via Nuitee
S
stanfield extended_group us
3
Please be kind enough to provide a refund
Pros:

Pool and near shopping

Cons:

All four of the rooms had ants in the bathroom. The heat did not work either

2026-05-03 via Nuitee
M
Mark family_with_children us
10
Cons:

The phone in our room did not work

2026-04-25 via Nuitee
S
Shawn couple us
10
2026-04-21 via Nuitee
couple us
10
2026-04-17 via Nuitee
J
Johnson family_with_children us
1
Never got to stay here!
Pros:

They weren’t able to accommodate me and offered me a refund which they said booking would put the money back into my account but never did

Cons:

Facilities down

2026-04-02 via Nuitee
J
Jessica couple us
10
Had a blast
Pros:

Bartender was amazing!

Cons:

Great atmosphere

2026-03-21 via Nuitee
M
Marco couple us
10
Cozy , quiet , pool works
Pros:

Great space , pool always working

2026-03-19 via Nuitee
O
Opalyn couple us
9
2026-03-16 via Nuitee
C
Ciera couple us
8
Awesome
2026-03-02 via Nuitee
A
Adam family_with_children us
10
The employees are absolutely friendly and very helpful
Pros:

Very clean and comfortable

2026-01-24 via Nuitee
M
Melonie family_with_children us
8
2026-01-19 via Nuitee
P
Peter couple us
8
2026-01-19 via Nuitee
M
Marco family_with_children us
9
Pros:

Pool area was nice , nice location

Cons:

No complaints

2026-01-19 via Nuitee
P
Peter extended_group us
9
Clean with caring staff and good breakfast
Pros:

Breakfast was great. The woman serving and at front desk were great.

2026-01-19 via Nuitee