Holiday Inn Express Hotel & Suites Cleveland-Streetsboro by IHG

Hotels
Holiday Inn Express
8.1 (318 reviews)
9459 State Route 14 , Streetsboro , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Comfortable amenities
Cons:
Pool was not open
Wifi connectivity issues
Non-functioning TV
Elevator was out of service

Categories

Cleanliness
8.4
The room was consistently described as clean and well-maintained.
Service
8.4
Multiple reviews mentioned friendly and helpful staff.
Location
8.4
Conveniently located near dining and shopping options as noted in several reviews.
Room Quality
7.9
Rooms were generally comfortable and well-equipped, but some issues like non-functioning TVs were noted.
Amenities
7.4
The pool being out of service and wifi connectivity issues affected the overall perception.
Value for Money
8.4
Clean and comfortable with good amenities suggests solid value for the price paid.
Food and Beverage
7.9
Breakfast received positive feedback but there were mixed reviews on quality.
Overall Experience
8
Overall a pleasant stay despite some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:49

Property Description

Convenient Location near Kent State University
Located just a short drive away from Kent State University, the Holiday Inn Express Hotel & Suites Cleveland-Streetsboro offers a perfect stay for visiting families and prospective students.

Modern Amenities for a Comfortable Stay
Enjoy the convenience of an indoor heated pool, a well-equipped gym, and complimentary Wi-Fi and parking. The spacious rooms feature cable TV, a refrigerator, and microwave, with some even offering a sofa bed for extra comfort.

Explore Nearby Attractions
Take a 30-minute drive to visit the iconic Rock and Roll Hall of Fame or head to the Metroparks Zoo & Rain Forest, both located just a short distance from the hotel.

Book your stay at Holiday Inn Express Hotel & Suites Cleveland-Streetsboro for a relaxing and enjoyable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 318 reviews
Cleanliness: 8.4
Service: 8.4
Location: 8.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8
C
Charles couple us
5
No power no stay
Pros:

A power outage occurred and we were unable to stay.

2026-04-12 via Nuitee
A
Apgar family_with_children us
9
Would definitely recommend.
Pros:

I very much liked the location and the property itself. The staff was friendly and the hotel was very clean.

Cons:

My room was a bit noisy as far as other guests go. I was able to hear my next door neighbors clearly and this caused a level of discomfort as I was traveling with my young kids and my neighbors were engaging in very adult behavior. I had to turn my phone on and play loud background noise to prevent my kids from hearing this. The rooms were not completely soundproof.

2026-04-08 via Nuitee
E
Engelsma couple us
9
Good stay for a 1 nighter.
Pros:

Very clean and put together.

Cons:

No reasons

2026-01-22 via Nuitee
M
Marilyn couple us
8
2026-01-19 via Nuitee
B
Betty couple us
5
2026-01-19 via Nuitee
J
Jeffrey family_with_children us
8
A good place
Pros:

Food was average

Cons:

Construction mess on 1st floor.

2026-01-19 via Nuitee
J
Johnny couple us
7
2026-01-19 via Nuitee
N
Naomi family_with_children us
10
I’d definitely stay here again
Pros:

Beds were extremely comfortable, kitchen amenities available, breakfast very good, great parking, friendly staff, safe

Cons:

Wish there was a tub and sofa

2026-01-15 via Nuitee
T
Tawnya family_with_children us
7
2026-01-15 via Nuitee
H
Howard solo_traveller us
10
Nice, comfortable, reasonable price, good breakfast.
Pros:

Free breakfast was nice. Eggs, sausage, bacon and hot dishes - not a "cheap-o" continental breakfast. Room was comfortable, clean, comfortable bed and pillows. Updated look.

Cons:

There was some construction occurring inside the entrance but it didn't bother me. I was there over Memorial Day weekend so there was no activity or noise.

2026-01-15 via Nuitee
J
Joseph couple us
9
Wonderful
Pros:

Amazing amenities, very clean, extremely kind staff, and great location.

Cons:

Pool was closed for maintenance

2026-01-08 via Nuitee
J
Jamie solo_traveller us
8
2026-01-07 via Nuitee
R
Roberta family_with_children us
6
Pros:

Clean room, friendly staff.

Cons:

Pool was not open! Bummer! 😞

2026-01-02 via Nuitee
R
Rachael family_with_children us
7
The staff was amazing and that was great but we picked this hotel for the pool so you can imagine the kids disappointmen
Pros:

It was close to the freeway!

Cons:

The pool was out of service

2026-01-02 via Nuitee
H
Hannah couple us
9
2025-12-28 via Nuitee
B
Bette extended_group us
10
Great
Pros:

Location to a vendor event I was working

Cons:

All was good

2025-12-15 via Nuitee
T
Theresa couple us
9
Excellent
Pros:

Super friendly check in personnel

Cons:

The only LITTLE hiccup was that the elevator was inoperable.

2025-12-04 via Nuitee
C
Chris couple us
6
Pros:

Our king room was spacious and well-equipped, with a comfortable bed, lots of different types of pillows, and a nice, clean bathroom. The breakfast spread looked pretty good (never tried it because we ate at relatives' house). The fitness center, though small, had everything we needed. The location was convenient and parking was easy.

Cons:

Over four days, we could never get our phones or laptops to connect to the hotel wifi. To work on our laptops, we had to use mobile hotspots (judging from the number of phone names in the list of wifi networks, so did a lot of other people). The elevator was out of service during our stay too (they were waiting for parts), so we had to carry our suitcases up the stairs. The staff at reception warned us about the elevator when we checked in, though.

2025-12-04 via Nuitee
K
kangzhu guo couple us
8
Pleasant
Pros:

Very clean

Cons:

The elevator was not working

2025-11-28 via Nuitee
S
suzanne solo_traveller us
9
Recommended for a decent night's rest on the road
Pros:

The room was clean, comfortable, and the staff was friendly. The shampoo and other toiletries were Dove brand, which I appreciated, and there were plenty of good towels. Nice bedding, too. The location is really convenient to the turnpike. There were lots of dining and shopping options nearby.

Cons:

You could hear some noise from other rooms, although people were mostly pretty quiet. The in-room coffee maker didn't work too well, but it was adequate.

2025-11-14 via Nuitee