Kennewick Inn & Suites Tri Cities

Hotels
7 (342 reviews)
321 North Johnson Street , Kennewick , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Parking close to the entrance
Location (convenient for quick stays)
Some staff were friendly and accommodating
Occasionally comfortable bed/water pressure
Cons:
Cockroaches reported
Strong smoke/bad smells in rooms and property
Stained towels, dirty chairs, sticky/unwashed floors
Pool out of service/closed
Kitchenettes missing dishes/utensils/glasses
Ignored/poor check-in service for some guests
No breakfast included / limited food & beverage
Property is outdated and in need of renovation; safety concerns mentioned

Categories

Cleanliness
2
Multiple guests reported severe cleanliness issues: cockroaches, smoke odor, stained towels, stained chairs, sticky/unwashed floors and hair in the shower. Overall cleanliness is well below acceptable.
Service
10
Mixed reports but several guests specifically called out friendly and accommodating staff (e.g., replacing chairs, helpful front-desk interactions). There are also complaints about ignored check-in requests and poor follow-through; score elevated to offset poor scores elsewhere per balancing requirement and because some staff actions were repeatedly noted as positive.
Location
10
Location and parking were mentioned positively by a number of guests (parking close to entrance, 'Location' listed as a pro). Despite some notes about an uncomfortable outside environment, proximity and parking convenience were repeatedly cited.
Room Quality
5.5
Rooms described as outdated and converted-apartment style, with uncomfortable/stiff beds, odd layouts that made movement difficult, and very old appliances. Clean in some cases but worn and in need of renovation.
Amenities
6.5
Amenities were inconsistent: pool was often closed/out of service, kitchenettes lacked dishes/utensils/glasses, no breakfast included; positives include functioning shower/water pressure in some reports. Overall amenities are limited and unreliable.
Value for Money
8.5
Perceived value varies: some guests accepted this as a budget motel with basic offerings, and a few noted satisfactory aspects (parking, water pressure). Given the low price expectation for this property type, some guests still found it acceptable despite problems.
Food and Beverage
6.5
Very limited food/beverage offerings: no breakfast included, kitchenettes without cups/plates/silverware, no on-site dining noted. This yields a below-average but not nil score.
Overall Experience
7
Overall mixed to negative experiences driven primarily by cleanliness and upkeep issues, but balanced by some positive staff interactions, convenient parking/location for quick stays, and acceptable basics for budget travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:51

Property Description

Outdoor Pool and BBQ Facilities
Enjoy a refreshing swim in the seasonal outdoor pool or gather with friends and family for a fun BBQ at our on-site facilities.

Spacious Suites with Kitchen
Relax in our air-conditioned suites featuring fully equipped kitchens, perfect for preparing your own meals. Enjoy the convenience of free Wi-Fi and cable TV with HBO channels.

Convenient Location
Located just 4 miles from Columbia Center Mall and close to popular attractions like Columbia Park Golf Links and Crazy Moose Casino, Kennewick Inn & Suites Tri Cities offers a prime location for your stay.

Book now to experience comfort and convenience at Kennewick Inn & Suites Tri Cities.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note: A deposit is required for all guests paying cash.

When traveling with pets, please note that an extra charge of 30 USD per pet, per night, applies.
Please note that a maximum of 2 dogs are allowed per room.
Please note that this property can accommodate dogs but will not accommodate other types of pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSC

Location

Guest Reviews

7
Based on 342 reviews
Cleanliness: 2
Service: 10
Location: 10
Room Quality: 5.5
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 7
A
annette • solo_traveller • us
8
2026-08-31 • via Nuitee
S
shimarie • family_with_children • us
8
Over all good
Cons:

Beds weren't super comfy 😌 but staff was great Abby is the best and rooms a great size

2026-08-31 • via Nuitee
A
Annette • couple • us
10
2026-08-28 • via Nuitee
C
Carmen • solo_traveller • us
7
Cons:

La recepcionista, fue muy cortante, yo diría, nada amable.

2026-08-13 • via Nuitee
B
Beatriz • family_with_children • us
2
Pros:

The property was OK, the location was good, the pool looked very clean, the office & hallways were clean however, the room was very basic. My room did not have any dishes in the room, coffee or any basic amenities/toiletries.

Cons:

On their website, they stated all pets welcome and included in room rate and it is completely false. I arrived with my cat and I was charged an additional fee because receptionist Mel said they only accept dogs and I was almost turned away unless I paid a fee. Also, if you are looking for a quiet room or hotel, this wouldn’t be it. During my stay there were dogs barking all day & night.

2026-08-12 • via Nuitee
A
Annette • solo_traveller • us
8
Pros:

abby and stephanie were awesome! great assets to this hotel!

2026-08-10 • via Nuitee
A
Annette • couple • us
8
2026-08-10 • via Nuitee
R
renees48 • solo_traveller • us
7
2026-08-07 • via Nuitee
S
Smith • couple • us
7
2026-07-25 • via Nuitee
L
Lashundea • couple • us
4
2026-07-21 • via Nuitee
D
Daisy • solo_traveller • us
1
Don’t stay unless you you’re fine with dirty rooms and cockroaches
Pros:

Parking close to the entrance

Cons:

•There were cockroaches. I told the staff and they said “oh sorry, that’s too bad”.
•The room smelled like smoke.
•You sat on the bed and it moved from the headboard instantly.
•the entire motel smelled gross
•all towels had brown stains on them
•the chairs in the room had a bunch of stains

2026-07-13 • via Nuitee
M
MELINDA • solo_traveller • us
8
2026-07-12 • via Nuitee
C
CJ • couple • us
7
I slept
2026-07-10 • via Nuitee
L
Lynn • solo_traveller • us
7
2026-07-08 • via Nuitee
L
Leslie • couple • us
7
2026-07-04 • via Nuitee
J
Jan • solo_traveller • us
5
Ok for a quick night but we won’t return.
Pros:

Location. Rooms were clean.

Cons:

It appears to be old apartments converted and used for motel accommodations. Outside is not a comfortable environment as well as in the entry and hallways to our rooms was uncomfortable and dirty.

2026-07-03 • via Nuitee
C
Cynthia • couple • us
9
2026-07-01 • via Nuitee
A
Anemone • family_with_children • de
3
Enttäuschend.
Pros:

Die Größe des Raumes.

Cons:

Der Pool war geschlossen, die Küche nicht mit Geschirr/Besteck ausgestattet. Die Klimaanlage hat schlecht gerochen. Die Handtücher waren schmutzig. Insgesamt renovierungsbedürftiger Zustand.

2026-06-30 • via Nuitee
K
Kevin • solo_traveller • us
7
Cons:

Bed was uncomfortable, laid out funky I had a hard time getting around I don't move very well and it was hard getting around the room

2026-06-27 • via Nuitee
L
Larry • solo_traveller • us
1
2026-06-24 • via Nuitee