Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Beautiful decor
Excellent location
Comfortable rooms
Cons:
High parking fees
Black mould in shower
Wi-Fi code was difficult to find

Categories

Cleanliness
7.89
Black mould in the grouting in shower; lot of hair in drain hole in middle shower.
Service
9.86
Excellent staff, attentive without being in your face; exceptional customer service.
Location
9.4
Perfectly located in the heart of Edinburgh, close to attractions and lovely atmosphere.
Room Quality
8.85
Rooms were spotless, stylish, spacious, and beautifully decorated.
Amenities
8.88
The spa and pool facilities are beautiful; social hour is a thoughtful touch.
Value for Money
8.34
Definitely way over priced for what it was, particularly parking.
Food and Beverage
9.39
Breakfast was great; lovely hotel bar.
Overall Experience
9.36
Wonderful family experience during festive season; already looking forward to next stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:36

Property Description

Luxurious Accommodation - Kimpton Charlotte Square Hotel offers elegantly designed rooms with modern amenities such as flat-screen Smart TVs, premium bed linen, and complimentary treats, ensuring a comfortable stay for guests.

Culinary Delights - Indulge in a gastronomic experience at The Garden, serving a variety of dishes and drinks all day, and BABA, a restaurant and cocktail bar offering delectable Middle Eastern and Mediterranean cuisine.

Leisure and Relaxation - Guests can enjoy complimentary access to the hotel's leisure facilities, including a gym, swimming pool, and spa where they can unwind with a range of rejuvenating treatments, making their stay both relaxing and enjoyable.

Experience the epitome of luxury and convenience at Kimpton Charlotte Square Hotel in Edinburgh. Book now for an unforgettable stay!

Important information:

Please note that the property does not accept cash payments.

The credit or debit card used to book the Advance Purchase rate must be presented to reception upon arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

Parking is limited and allocated on a first-come, first-served basis. Guests are asked to contact the property directly in order to guarantee a space, using the details on the Booking Confirmation. If you would like to reserve a car parking space please contact the Concierge department at the property, once you have made your reservation. Prices of parking are GBP 45 per night.

Smoking is not permitted at the property.

When booking more than 7 rooms, different policies and additional supplements may apply.

Children's swimming times are between 08:00 - 09:00 , 12:00 - 13:00 and 16:00 - 17:00 daily.

Our Gym and Spa facilities are available for our guests from 06:30 until 21:00 on weekdays, and from 07:00 until 21:00 on the weekends.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EDI

Location

Property Video

Guest Reviews

9
Based on 2507 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
F
F9505VFlauram Friends getaway
10
Sensational Spa Session at Kimpton
Pros:

I have been on a lot of spa days and I would say this one is the best I have had. I turned up a day early- but Ricky on reception was amazing. He offered us our thermal spa experience that day and said when we return the next day we come in for our treatments. He managed to problem solve any issues we had and was so lovely in his manner. When we returned the next day he was just as helpful, friendly and kind. The massage by Samantha was incredible as was the overall experience. We also booked the swell therapy room which I would recommend. The facilities were in excellent condition. Lunch at Baba was included and everything was such great value for money. The overall value £145 for spa, two treatments and lunch was great. Location super central. I highly recommend.

2026-08-07 via Tripadvisor
3
349nandeek Friends getaway
10
Luxurious spa package and facilities
Pros:

Highly recommended.
Tranquil swimming pool and I enjoyed the shower settings!
Excellent massage from Samantha.
Ricky was kind, professional and attentive.

2026-08-06 via Tripadvisor
M
Marilyn couple us
8
Very nice and convenient
2026-08-06 via Nuitee
A
araceli solo_traveller ca
10
2026-08-04 via Nuitee
L
Louisa extended_group gb
10
2026-08-04 via Nuitee
N
Nouf couple ae
7
2026-08-04 via Nuitee
J
James solo_traveller th
10
Pros:

Clean, comfortable and friendly helpful staff. Breakfast good value for money, happy hour enjoyable & a good segway into the evening.

Cons:

Everything seemed spot on to me

2026-08-04 via Nuitee
D
Donna solo_traveller gb
8
2026-08-04 via Nuitee
K
Katie solo_traveller us
10
Pros:

Absolutely stunning hotel in central Edinburgh with gorgeous and comfortable rooms, exceptional service and the most relaxing pool. Would recommend and certainly again.

2026-08-02 via Nuitee
T
T892XQkathym Friends getaway Scottsdale, Arizona
10
Outstanding Hotel Staff
Pros:

Great location. The staff is amazing. From housekeeping to the front desk, everyone was polite and always willing to help with any request. The hotel could use an update. I would stay here again because the staff was incredible.

2026-07-28 via Tripadvisor
A
annmE5301TQ Solo travel
10
Wonderful
Pros:

I’m a member at the spa. The experience today was even more delightful than usual. The sauna was at a perfect temperature and, as always, the changing room was spotless. Thanks to Dawid and the team

2026-07-23 via Tripadvisor
M
Michael extended_group at
9
2026-07-23 via Nuitee
S
Silvia couple it
10
2026-07-23 via Nuitee
A
abeagler Solo travel West Lafayette, Indiana
10
Lovely hotel, amazing staff, excellent for those using Amex FH&R benefits
Pros:

Stayed here one night, having reserved through the Amex Fine Hotels & Resorts program. From the moment I entered I felt welcomed. The front desk staff were friendly and chatty in a way that was genuine and not forced. I mentioned a local reservation I had and they checked with concierge for his opinion on that, just to make sure it would be what I was expecting. Bed very comfortable, no street or hallway noise, strong wi-fi. No wait to check in or check out.

The FH&R program includes a complimentary upgrade, free breakfast, an on-site credit, a welcome amenity, and early check-in / late check-out. I took advantage of early check-in and staff walked me through all of this. I was offered an upgrade but declined, as the standard room was very comfortable and met my needs. I used the on-site credit at the Baba restaurant, which was excellent. Breakfast buffet was very good and staff there were excellent. I was offered late check-out but didn't need it. The welcome gift came with a handwritten card from one of the check-in staff, which I appreciated.

As I said above, I felt truly welcome here, one of my favorite hotel experiences ever!

2026-07-22 via Tripadvisor
N
Nikki solo_traveller gb
7
2026-07-22 via Nuitee
M
Maisa Medeiros couple br
7
2026-07-21 via Nuitee
C
caram919 Friends getaway Edinburgh, Scotland
10
A Wedding Dinner To Remember
Pros:

My wife and I hosted our post ceremony wedding dinner in the private dining space here at The Kimpton and it was perfect! The food was provided by the Baba restaurant next door and was wonderful value for money, everyone left full and happy! The staff both on the night and on the lead up to it were incredibly attentive. We almost had to completely change the plan rather late minute and the staff took this in their stride and were prepared to accommodate with very little notice. "The cellar" had its own bar and area to hang jackets etc which was very much appreciated. If you are looking for a place to host a private event that is central, welcoming and adaptable then I recommend you get in touch with The Kimpton!

2026-07-20 via Tripadvisor
G
Garry couple gb
8
Very good, but improvements needed to bring the hotel to real 5 star status.
Pros:

We oved the room, location and hotel facilities. It seemed casual luxury, informal and very comfortable. Concierge also excellent.

Cons:

The breakfast content was very good. However, the staff were disorganised, without a team leader and service was rather arbitrary. The food was very good , but given it was buffet format it was very disappointing that the table service element was so poor.
Reception staff were hit and miss. Some seemed well trained and confident, some barely had any idea how to do their role at all. Given that reception is your first point if contact and essentially creates your first impression of the hotel and experience, it simply wasn't good enough, particularly when you're paying over £500 per night. Clearly , as with breakfast , staff training is inadequate.

2026-07-20 via Nuitee
H
Hugo family_with_children pt
8
2026-07-20 via Nuitee
R
Rashed couple sa
10
2026-07-20 via Nuitee