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Facilities
Property facilities
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby outdoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Beach umbrellas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Free bus station shuttle
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Free beach shuttle
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Shallow end
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Fence around pool
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Convenient Airport Shuttle and Outdoor Pool
Located in Charlotte, North Carolina, the Holiday Inn Charlotte-Airport Conference Center offers free 24-hour shuttle service to Charlotte Douglas International Airport. Guests can unwind at the outdoor pool after a busy day of traveling.
On-Site Dining and Fitness Options
Indulge in American cuisine at the Hub Bar & Grill, open for breakfast, lunch, and dinner. Stay connected with free high-speed internet in each guestroom. Keep up with your fitness routine at the 24-hour fitness centre or relax with in-room cable TV.
Explore Nearby Attractions
Discover a range of activities such as cycling, golfing, and kayaking near the hotel. Don't miss out on visiting the U.S. National Whitewater Center and Carowinds theme park, both just a short drive away.
Ready to experience comfort and convenience at the Holiday Inn Charlotte-Airport Conference Center? Book your stay now!
For any Room Including Breakfast: The rate includes a voucher redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is needed) and costs USD 11 per day.
Location
Guest Reviews
Staff went out of their way considering the craziness of the flight cancellations
Could use updating
Location and shuttle
No updated usb ports
Access to airport
Nothing
Location. Rstaurant onsite was decent.
Seemed a little run down, but served its purpose. Check in was chaotic. They need MORE staff and more than one credit card terminal working. Lawsuit for credit card misuse and data breach easily possible. Something to consider. They are having issues with shuttle radios not working. I felt bad for check in person trying to. constantly putting out fires.
Market place is way overpriced and items are stale and or old (not quite expired, but definitely not fresh).
Comfortable bed. Very nice staff. Especially Luis in the restaurant.
Wifi was unreliable. Important for me since I’m working. Also a slight sewage smell in two locations . Restaurant prices were very high
Cerca del Aeropuerto de Charlotte con servicio de traslado al Aeropuerto y muy buen desayuno
Apartado de zona de restaurantes, peró proporcionan servicio de Cena y Restaurante (positivamente)
The front desk was very helpful and understanding. the transportation to and from the airport was friendly and on time. I only stayed a few hours but it was a verey nice stay.
I wish I had more time to stay at the hotel to use the complementary vouchers that were given. I didnt have enough time there to really grade the service.
Simple & all I needed for a 1 night stay
Issue with the lifts
Clean bright and staff professional and polite
Nothing
Cómodo cercano al aeropuerto, con servicio traslado y desayuno
We booked with them because we had a layover in Charlotte on our way from Portugal to Belize. The complimentary shuttle ride from the airport and back, the following morning was perfect. The front desk staff was polite and respectful. I had a package from an online purchase delivered there and that worked perfectly. Unfortunately, the following morning the breakfast wasn't ready because the staff hadn't shown up. All in all the stay was mediocre.
朝食はてらうところのないもので、昔の米国ホテルの朝食に近いものでした。「こういうのがいいんだよ」ですね。
建物・設備は古めで印象は良くないですが、機能には問題なし。お湯もよく出るし、3つ星として問題なし。
ベッドの硬さがとても具合よく、よく眠れました。
ホテル自体の問題は取り立てて言うほどのものはありません。ただ、チェックイン時のレセプションデスクの女性の対応が全体の印象を悪くしました。
当方は普通にチェックインお願いします、という態度で手続きを始めたのですが、説明や受け答えがつっけんどんな感じがしたので、こちらは緊張しました。朝食付きプランなのに (そもそも、この手のホテルなのでほとんど朝食付きは既定でしょう) 朝食は何時から何時まで、という程度の説明があっただけで、クーポンは出てきませんでした。誰もが無料の朝食をとるという仕組みなのかな、と思っていたのですが、翌朝、テーブルに着くとやはりクーポンがいるとのこと。幸い、レセプションデスクに寄って、事情を説明してクーポンをもらうことができました。クーポンを出してくれた人は、全く普通の感じの対応でした。
翌日の乗り継ぎのために、空港近くのホテルとしてここに泊まりましたが、実際に行ってみると、しょせん、車で行く場所なので、Hampton Innをはじめ、ほかのホテルを選ぶ方が無難かもしれません。ホテル自体の機能としては悪いというほどではないのです。ただ、以前、別の地域で Holiday Inn Express に泊まったことがあって、その時は良い印象だったことから同じ系列のところと見て、選定が甘かったかもしれません。ちなみに、こういう空港近くのホテルは、一泊で早朝の出発の客が多いはずで、チェックインの時に、シャトルの予約を向こうから訊いてくれるところもあります。ここはそんな話は出ませんでした。チェックイン時に予約する必要があるということ自体は同じなのですが。なお、空港からのシャトルは当日空港から連絡してきてもらうシステムだそうです。”on demand only" ということです。
「早朝の出発の客が多いはず」ということで思い出しましたが、朝9時ころになると、あちこちで "house keeeepin'" の声が聞こえます。
在室中のわたしの部屋にも来ました。なるほどー、ですね。客がいるかいないか関係なく、どんどん行け、ということですね。
あと、空港近くなので飛行機の音が大きく聞こえることがしばしばありますが、そんなものだと思っていたので気になることではありませんでした。もちろん、この手のホテルにも防音設備の良いホテルはあるのでしょう。
なお、Booking.com経由での利用だったのでIHGメンバーでも何のメリットもなかったのですが、チェックインの時にこちらから言えば、ひょっとしたらメンバーなら水くらいもらえたのかもしれません。レセプションの対応にげんなりしていたので、そんな気にもなりませんでした。
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