Mactan Newtown Condo by EJB

Hotels
8.3 (83 reviews)
The Mactan Newtown , Punta Engaño , ph

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location (Newtown area, close to shops/restaurants/beach)
Friendly, accommodating and responsive hosts
Clean and spacious units with well-stocked kitchens
Swimming pool and gym available
New property and safe neighborhood
Free arrival snacks/fruit provided by host
Cons:
Cleanliness problems (mold in shower, dirty fridge/range hood, standing water/leak)
Hot lobby/hallways without air conditioning
Slow or unreliable Wi‑Fi reported by multiple guests
Laundry balcony area dirty with bird droppings
Drinking water container left nearly empty on arrival
Uncomfortable bed reported by one guest
At least one report of unresponsive owner/booking dispute

Categories

Cleanliness
6.5
Mixed reports: several guests praised a generally clean unit, but multiple explicit complaints (mold in shower, unclean fridge with food particles, dirty range hood, bird droppings on laundry balcony, standing water/leak at tub and sink) lower the cleanliness score.
Service
9
Generally strong: multiple guests praised very accommodating, responsive hosts (Abby, property manager, owner) who provided early check-in and welcome snacks; a few service gaps noted (uncaring front-desk security, one report of owner not responding and alleged booking/scam).
Location
9.5
Consistently excellent: numerous mentions of superb/newtown location, close to beach, shops, restaurants, grocery, pharmacy, bank and 7/11; described as a highlight of the property.
Room Quality
8
Mostly positive: units described as clean, spacious, well-stocked kitchen, nice shower and separate toilet room; negatives include uncomfortable bed for one guest and evidence of a persistent leak/standing water in bathroom areas.
Amenities
7.8
Mixed: property offers pool and gym and well-stocked kitchens; issues reported include slow/unreliable wifi, empty drinking water container, dirty range hood, and a laundry balcony contaminated with bird droppings.
Value for Money
8.3
Standard quality for this hotel tier.
Food and Beverage
8.3
Standard quality for this hotel tier.
Overall Experience
9
Overall positive stays for many guests with friendly hosts, great location and good facilities; however, several notable negatives (cleanliness issues, slow wifi, occasional unresponsive management) tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 04:21

Property Description

Luxurious Amenities

Mactan Newtown Condo by EJB offers a private beach area, outdoor pool, and a garden, providing guests with a luxurious and relaxing stay. Enjoy sea views and mountain vistas, enhancing your vacation experience.

Comfortable Accommodation

Select units at this aparthotel feature a private entrance, dining area, fireplace, and balcony. Relax in a spacious seating area with a flat-screen TV, air conditioning, and heating. The private bathrooms ensure convenience and privacy during your stay.

Delicious Dining Options

Indulge in local cuisine at the family-friendly restaurant, open for dinner, lunch, and brunch. Experience the flavors of the region while enjoying the beautiful surroundings of Punta Engaño.

Book now for an unforgettable stay at Mactan Newtown Condo by EJB and make the most of your vacation in Punta Engaño!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 83 reviews
Cleanliness: 6.5
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9
M
Marty • solo_traveller • us
9
Abby and the property manager treated me with southern hospitality from the start of my stay all the way until the end!
Pros:

The property was in a superb location.

Cons:

The lobby, hallways, and elevators were always hot. I personally am not use to being in a building, in my country, without air conditioning especially during the summer months. When you walk into the hallway, from your residence, and immediately start sweating that was a tough one for me. I understand saving homeowners money when it comes to HOA monthly dues, but I as a homeowner would want the air. Again, this is just my perspective and what I am used to.

Within the unit, the only thing I would like to point out that I feel needs to be addressed is what appears to be a leak at the foot of the tub and below the sink. There was always standing water. I would use a squeegee, each time I saw it start to puddle, to remove it and then it would be there again.

2026-07-24 • via Nuitee
H
Hanna Maris • family_with_children • ph
9
2026-07-02 • via Nuitee
Z
Zoe • solo_traveller • au
10
2026-06-16 • via Nuitee
E
Espiga • family_with_children • ph
10
Excellent stay far beyond what we were hoping to have.
Pros:

Everything was seamlessly smooth. Owner is very accommodating and responsive. Place itself was clean, spacious and complete with amenities. Would definitely rebook if we need a stay in Mactan.

Cons:

None

2026-06-08 • via Nuitee
R
Ramir • solo_traveller • us
3
Pros:

Location

Cons:

Molds in the shower stall.Ref wasn't cleaned properly with food particles and crumbs inside.Range hood vent dirty. Drinking water container was left 98% empty instead of having 1 already full ready to be used.Wifi password in printed brochure incorrect and instructions of 5 character code to open door was wrong being given 4 characters instead.Bed uncomfortable. Just overall an unpleasant experience and the worst stay I've had in Mactan Newtown area the past few years...Heightened expectations from correspondence with Super Host Rose quickly disappeared once inside "The Nest".☹️

2026-06-02 • via Nuitee
A
Andrii • solo_traveller • be
1
Cons:

Это мошенник. У меня просто сняли 114 евро за три ночи и не предоставили апартаменты. Владелец, до сих пор, не отвечает на звонки и смс.

2026-05-21 • via Nuitee
S
sandrine • solo_traveller • fr
8
Etape familiale agréable
2026-05-05 • via Nuitee
A
Aneta • solo_traveller • pl
10
Pros:

Duza przestrzeń, basen, blisko do plaży , sklepów i restauracji

2026-05-02 • via Nuitee
A
Aidan • couple • gb
9
Our stay was perfectly fine
Pros:

Was clean, tidy, a great location and had most things you need

Cons:

No complaints

2026-04-29 • via Nuitee
K
Kyle • couple • us
9
A good stay in one of the nicest and newest locations on Mactan.
Pros:

Very friendly and accommodating host who went out of his way to let us check in an hour early on short notice. He even provided free fresh fruit and snacks for our arrival. The location is fantastic and is a highlight of this property! Being in the Newtown area, everything is clean and new with lots of restaurants and eateries, a small grocery store, a pharmacy, a bank, and a 7/11 all within a short walk. There was also ample police presence so absolutely no worries about any criminal activity. Nice shower and the toilet being in a separate room was a great bonus simplifying morning preparations for two guests. A well stocked kitchen and a large refrigerator add convenience to the stay.

Cons:

There was a laundry machine located on a separate balcony off of the kitchen, but I didn't use it because the area was covered in a large amount of bird droppings. Probably could use a screen or something to keep the birds out. Also, while the host was awesome, the security at the front desk for check-in was less than helpful; not so much rude as simply uncaring. The wifi was also very slow and unreliable. The host was aware of this issue and notified us of it at check-in, so he was honest about it, but still disappointing for such a new property in that neighborhood.

2026-04-27 • via Nuitee
G
Gelliva • couple • gl
6
Pros:

Swimming pool Gym

Cons:

Slow internet

2026-04-12 • via Nuitee
E
Eric Macolonie • family_with_children • cw
8
Pros:

Everything of the condo was nice

2026-04-09 • via Nuitee
H
Huaqing • couple • hk
10
Very nice
Pros:

Very nice

Cons:

Not

2026-03-30 • via Nuitee
V
Vladimir • couple • ru
10
Pros:

Все понравилось. Стабильная горячая вода, оказывается на Филиппинах это круто!) месторасположение огонь, хороший японский ресторан прямо внизу, презент в виде фруктов

2026-03-19 • via Nuitee
S
Soonwook • solo_traveller • kr
10
2026-03-02 • via Nuitee
K
Kendra • extended_group • nl
1
Verschrikkelijk
Pros:

Geen opties mogelijk

Cons:

De schimmel op alles binnen de accommodatie..
Er zijn 6 bedden en 3 slaapbanken in een 2 persoons kamer geplaatst, dit wordt aangegeven als 9 persoons.
De badkamer was niet te betreden door de schimmel lucht
De airco was zo zwaar beschimmeld dat deze niet aan kon
Het zwembad viel uit elkaar overal los liggende tegels etc.

2026-02-25 • via Nuitee
C
CHRIS JOHN • family_with_children • ph
8
2026-01-29 • via Nuitee
B
Barry • family
6
Pros:

This place had 100+ problems. Overall a wore out broke down condo. It was stinky (bathroom ventilation problems) and thick grey mold growing. Bunch of junk in the wore out old kitchen. Checkin was uncertain till the last minute. I’ll never stay there again.

2025-12-24 • via Nuitee
T
TANYA • solo_traveller • au
8
Good Centrally Located & Well Equipped Condo in Mactan Newtown Area
Pros:

Central location in Mactan Newtown on 17th floor of One Pacific Residences. Lots of restaurants nearby and nice beach within 10 min walk, Condo was spacious, tidy, generally clean and a bonus water dispenser. The kitchen was well fairly well equipped (4 knives missing). Beds were comfortable and pillows were great for side sleepers. Great to see a washing/dryer machine and clothes hoists. Air conditioning worked well. Happy wih the prompt communication from the manager. Concierge in reception were very polite and helpful. We would gladly stay again.

Cons:

The noise of the roosters all night from bedroom 2 (I know that's out of their control). The blinds were old, tattered in places and did not make the rooms dark at night and in the early morning. If these were replaced or blockout curtains installed, it would be a better score. also, there was only a bedspread and no top sheet on the two beds. The floors were a bit dirty on arrival, could have done with a better clean.

2025-12-21 • via Nuitee
L
Luke • family
2
Pros:

Avoid This Place: Disappointing Experience

We booked a month in advance, but unfortunately, we never received a confirmation email. There was no communication from the property owner before our arrival, and we lacked details regarding the exact address during the payment process.

Upon arriving, we were unable to reach the property owner. It was only after checking in that we discovered a beach access fee of 350 pesos per person per day, a detail that was not mentioned during booking.

The room itself was not up to standard; we found spiderwebs, and the kitchen appliances and cutlery were dirty. The laundry room window didn't close properly, allowing insects to come inside.

We were provided with only four bath towels for five guests, which was inadequate. Additionally, the TV was a different size than advertised and there were no available channels. The WiFi connection worked but was significantly slower than what was promised.

One of the wardrobes had broken hanging rods, and the air conditioner’s remote was without batteries, making it impossible to adjust the temperature.

Due to these issues, we had no choice but to spend a large portion of our travel funds finding new accommodation at the last minute. This experience was frustrating and disappointing.

We were in the room for a total of 4 hours before leaving. The owner would not refund our total amount and charged us for 1 nights stay.

2025-12-11 • via Nuitee