Holiday Inn Express & Suites Ashtabula-Geneva by IHG

Hotels
•
Holiday Inn Express
8.4 (411 reviews)
1831 Austinburg Road , Austinburg , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Clean facilities
Cons:
Dirty rooms
Uncomfortable beds
Limited breakfast options
Worn furniture

Categories

Cleanliness
7.65
Several reviews mentioned cleanliness issues, including dirty rooms and unclean bathrooms.
Service
9.15
Multiple positive comments about the staff being friendly and helpful.
Location
9.15
Many reviews highlighted the excellent location, convenient for travelers.
Room Quality
7.65
Some reviews indicated discomfort with the bed and furniture quality.
Amenities
8.15
Mixed feedback on amenities with some positive comments about breakfast.
Value for Money
8.65
Generally considered reasonable for the price, with some complaints about the breakfast.
Food and Beverage
8.15
Good breakfast offerings but some reviews noted items could improve.
Overall Experience
8.65
Overall positive feedback despite a few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:16

Property Description

Convenient Location and Amenities
Holiday Inn Express & Suites Ashtabula-Geneva, an IHG Hotel, located just 42 km from Little Mountain Country Club, offers a 2-star accommodation with fantastic amenities. Guests can make use of the fitness centre, shared lounge, and terrace. Enjoy a refreshing dip in the indoor pool or seek assistance from the 24-hour front desk.

Activities and Services
Explore the surroundings of Austinburg with activities like hiking and cycling, making your stay both relaxing and adventurous. For business travelers, take advantage of the on-site business centre. Additionally, satisfy your cravings with the vending machines offering snacks and drinks.

Convenient Airport Access
Conclude your trip with ease as the nearest airport, Erie International Airport, is only 71 km away. Book your stay at Holiday Inn Express & Suites Ashtabula-Geneva for a delightful and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 411 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
Y
Young • solo_traveller • us
9
Pros:

location was great. right off the interstate. Everything was nice and clean, very comfortable bed. Breakfast was great too.

2026-04-24 • via Nuitee
M
Mirvat • couple • us
9
2026-01-26 • via Nuitee
D
Debora • solo_traveller • us
8
Great staff and price
Pros:

Great breakfast modern updates

Cons:

Pool closed ….hair in tub and bathroom floor

2026-01-20 • via Nuitee
T
Tiffany • couple • us
1
Cons:

After canceling my reservation, my card was charged twice. $350 later & I'm still fighting cash app over it. Extremely upset over this!

2026-01-19 • via Nuitee
M
Mary • extended_group • us
10
Pros:

We had a great time!

2026-01-19 • via Nuitee
W
Walter • couple • us
8
2026-01-19 • via Nuitee
S
Steven • couple • us
8
Quick & easy.
Pros:

Location

2026-01-19 • via Nuitee
R
Roger • couple • us
10
Outstanding
Pros:

Liked size of room and bathroom, ac unit was quiet, nice to have carpet on floor!

Cons:

More color, too much gray!!

2026-01-19 • via Nuitee
K
Kathy • couple • us
10
Really no complaints about the hotel. Staff was friendly, room was clean, bed was comfy.
Pros:

The breakfast was as good as any hotel breakfast. The staff was very friendly.
The hotel is across the street from a truck stop.
Our room was on the same side as the truck stop so not as quiet but not unbearable.

Cons:

Having a room on the same side as the truck stop.

2026-01-19 • via Nuitee
W
William • family_with_children • us
8
2026-01-19 • via Nuitee
K
Ken • couple • ca
8
Friendly staff
Pros:

Location is great.
Breakfast was okay

Cons:

Rooms need to be updated. (Carpet)
Toilet paper roll had barely any paper. (There was a new one to put out.
Bathroom floors needed some attention (corners and by the tub)
Wall keypad for air conditioning did not work. (The unit keypad near the floor did)

2026-01-19 • via Nuitee
R
Robert • couple • us
4
Won’t stay there again until the issue is addressed room 326
Pros:

Location for what we where doing

Cons:

Got bit many times during the nite with something and also my wife maybe bugs don’t know first time this had ever happened and I’ve stayed at many hotels in my life😡 also mold in the shower

2026-01-19 • via Nuitee
J
Jamie • family_with_children • us
10
2026-01-18 • via Nuitee
M
Mark • couple • us
8
2026-01-15 • via Nuitee
J
Jamie • family_with_children • us
10
Was a great stay
Pros:

Was close and convenient

2026-01-09 • via Nuitee
M
McGraw • family_with_children • us
10
2025-12-01 • via Nuitee
D
dawn • couple • us
7
2025-11-23 • via Nuitee
W
Walter • solo_traveller • us
9
Pros:

Breakfast

Cons:

No comforter on the bed. I didn't like how short the top sheet and blanket didn't come up high enough to cover up my shoulders.

2025-11-15 • via Nuitee
D
D. William • couple • us
9
2025-11-14 • via Nuitee
K
Kathy • extended_group • us
10
Would stay here again
Pros:

Clean and perfect location. NIce breakfast also that was included.

2025-11-02 • via Nuitee