Holiday Inn Express & Suites Ashtabula-Geneva by IHG

Hotels
•
Holiday Inn Express
8.4 (285 reviews)
1831 Austinburg Road , Austinburg , US
+1 440-275-2020

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Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable beds
Good / varied breakfast
Friendly and helpful staff
Convenient / good location
Clean rooms noted by several guests
Pool enjoyed by families
Cons:
Bathroom and shower cleanliness issues
Room odors and poor lighting in some rooms
Missing pool towels and pool-edge cleanliness problems
Fitness room limited for needs
Ice machine unreliable
Occasional lack of breakfast items (no bacon)
At least one report of being expensive

Categories

Cleanliness
7.6
Mixed signals: several guests praised clean rooms, but there are multiple complaints about bathroom condition, shower floor needing cleaning, bad room smells and pool-edge cleanliness issues.
Service
9
Generally very positive: staff repeatedly described as friendly, helpful, welcoming and informative; one report of staff not resolving a missing towel at the pool.
Location
8.8
Consistently noted as convenient and in a nice location; helpful for events and easy access.
Room Quality
7.8
Mixed: comfortable beds and clean rooms reported, but issues called out with poor lighting, rough bathroom appearance and occasional bad smells.
Amenities
8
Mixed performance: breakfast and pool are highlights, but guests noted missing pool towels, pool-edge cleanliness issues, a limited fitness room and an unreliable ice machine.
Value for Money
8
Mixed perceptions: several guests cited good value (especially for breakfast and beds), though one review described the stay as 'dirty and expensive.'
Food and Beverage
9
Strong positive feedback for the breakfast selection and quality; minor complaints about missing items on some mornings (e.g., no bacon).
Overall Experience
9
Generally enjoyable stays reported: friendly staff, comfortable beds and good breakfast outweighed sporadic cleanliness and amenity issues for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location and Amenities
Holiday Inn Express & Suites Ashtabula-Geneva, an IHG Hotel, located just 42 km from Little Mountain Country Club, offers a 2-star accommodation with fantastic amenities. Guests can make use of the fitness centre, shared lounge, and terrace. Enjoy a refreshing dip in the indoor pool or seek assistance from the 24-hour front desk.

Activities and Services
Explore the surroundings of Austinburg with activities like hiking and cycling, making your stay both relaxing and adventurous. For business travelers, take advantage of the on-site business centre. Additionally, satisfy your cravings with the vending machines offering snacks and drinks.

Convenient Airport Access
Conclude your trip with ease as the nearest airport, Erie International Airport, is only 71 km away. Book your stay at Holiday Inn Express & Suites Ashtabula-Geneva for a delightful and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

8.4
Based on 285 reviews
Cleanliness: 7.6
Service: 9
Location: 8.8
Room Quality: 7.8
Amenities: 8
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9
C
Carolynn • couple • us
7
It was a place to rest after driving all day.
Cons:

The lighting in the room was horrible. The shower floor needs to be deloused.

2026-10-18 • via Nuitee
C
Christopher • solo_traveller • us
8
2026-10-14 • via Nuitee
K
Kate • solo_traveller • us
9
2026-09-14 • via Nuitee
B
Betty • extended_group • us
8
2026-09-08 • via Nuitee
C
Carol • couple • us
9
2026-09-02 • via Nuitee
R
Raymond • couple • us
8
2026-09-01 • via Nuitee
G
Glenn • couple • us
9
2026-08-25 • via Nuitee
A
Athena • family_with_children • us
9
Great value with comfy beds and a nice breakfast
Pros:

really liked breakfast

2026-08-19 • via Nuitee
S
Steve • couple • us
8
Enjoyable
Pros:

Convenient to my event

Cons:

Bathroom looked rough

2026-08-17 • via Nuitee
M
Meagan • family_with_children • us
9
Pros:

Good location and clean

2026-08-16 • via Nuitee
J
Jerry • family_with_children • us
10
It was amazing and the staff wer super cool
Pros:

Just in a nice place

Cons:

Nothing

2026-08-15 • via Nuitee
A
Ann • solo_traveller • us
9
Pros:

Beds were comfortable and rooms were clean. On arriving, staff at the desk were welcoming and informative.

2026-08-06 • via Nuitee
K
Kathleen • couple • us
10
Pros:

Very clean

2026-07-23 • via Nuitee
S
Sara • family_with_children • us
10
Was a great stay
Pros:

Breakfast was wonderful, a good selection. My children thoroughly enjoyed the pool. The staff was incredibly helpful and friendly.

Cons:

We were there for three mornings and there was no bacon. The fitness room was a little lacking, but was good for the space that it had

2026-07-22 • via Nuitee
C
Cara • couple • us
7
2026-07-20 • via Nuitee
W
Wesley • solo_traveller • us
8
Cons:

No towels in the pool room. When brought to staffs attention nothing was done. Edges of pool were not clean.

2026-07-15 • via Nuitee
A
Amanda • family_with_children • us
10
Great.
Pros:

Friendly , helpful staff. Great breakfast spread.

Cons:

Only Ice machine on 3rd floor barely worked.

2026-07-06 • via Nuitee
C
Coty • couple • us
10
2026-06-30 • via Nuitee
R
Richard • couple • us
8
2026-06-26 • via Nuitee
E
Exward • solo_traveller • us
10
2026-06-19 • via Nuitee