Mantra on Hay Perth

Hotels
•
Mantra
7.6 (2937 reviews)
201 Hay Street , Perth , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Spacious apartment
Cons:
Poor cleanliness
Unaccommodating service
Noise issues
Filthy pool

Categories

Cleanliness
6.09
Room wasn’t cleaned well, hand prints on benches, and filthy pool.
Service
7.56
Staff were unaccommodating and did not address guest concerns adequately.
Location
8.6
Pros mention good location, but the area feels unsafe.
Room Quality
7.05
Room quality is impacted by poorly maintained facilities and noise issues.
Amenities
7.08
Facilities need an upgrade and amenities are lacking (e.g., no TV in the bedroom).
Value for Money
8.04
Hotel is not worth the money; too much charge for parking.
Food and Beverage
8.19
Standard quality for this hotel tier.
Overall Experience
8.16
Mixed feelings due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:17

Property Description

Luxurious Accommodation Options

Mantra on Hay, located just 1.8 km east of Perth CBD, offers a range of spacious hotel rooms and apartments. Most rooms feature balconies, full kitchen, and laundry facilities, ensuring a comfortable stay.

Top-Notch Amenities

Enjoy the heated indoor rooftop pool, fitness centre, on-site restaurant, and bar during your stay. With complimentary WiFi in the lobby and air-conditioned rooms equipped with minibars and work desks, convenience is guaranteed.

Convenient Location

Situated within walking distance of central Perth, Gloucester Park, and the Museum of Western Australia, Mantra On Hay Perth is the ideal choice for both leisure and business travelers. Book now to experience the perfect blend of luxury and convenience.

Important information:

Please note, there is a 1.75% credit card surcharge when using a credit card.
Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Car parking on-site is limited and subjected to availability at the time of your arrival. Information will be provided on check-in. Street parking is free from 18:00 to 08:00 Monday-Saturday, and free all day Sunday. When booking 5 rooms or more, different policies and additional supplement may apply.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children 2 years old stay for AUD 40 per person per night when using an available cot.
    People 3 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 30 per day.

Location

Guest Reviews

7.6
Based on 2937 reviews
Cleanliness: 6.09
Service: 7.56
Location: 8.6
Room Quality: 7.05
Amenities: 7.08
Value for Money: 8.04
Food and Beverage: 8.19
Overall Experience: 8.16
D
Demi • couple • au
10
Great place and easy booking
Pros:

I was able to have music playing and a few guest visit without being interrupted

Cons:

N/A

2026-05-28 • via Nuitee
A
Ashleigh • family_with_children • au
1
2 star, rooms need a deep deep clean
Pros:

Location

Cons:

It was very run down and dirty. The place felt gross, it was so filthy.

2026-05-28 • via Nuitee
P
Paul • solo_traveller • au
6
2026-05-28 • via Nuitee
N
Nick • solo_traveller • au
6
2026-05-28 • via Nuitee
J
JR • solo_traveller • au
8
Pros:

The staff were very courteous and welcoming, the apartment was very spacious

2026-05-27 • via Nuitee
W
Wayne • solo_traveller • au
7
Functional for a business trip
Pros:

Location

Cons:

The hotel is a little dated and could do with a refurb. The room smelt musty when I first entered.

2026-05-26 • via Nuitee
V
Voin • family_with_children • au
10
Great spot. Nice and clean
Pros:

Great location

Cons:

Nothing

2026-05-25 • via Nuitee
S
Suzana • solo_traveller • au
10
Pros:

Good convenient location, all staff super helpful and friendly. Great atmosphere

Cons:

Wouldve prefetred 2nd tv in bedroom

2026-05-25 • via Nuitee
D
Dallas • couple • au
10
2026-05-24 • via Nuitee
R
Robin • solo_traveller • au
8
Perfect location
Pros:

The staff were so lovely and the location was the best. Our bed was super comfy as well.

Cons:

Needs a little updating eventually, but overall still good.

2026-05-24 • via Nuitee
R
Regina • couple • au
3
Very disappointed considering the cost ..
Pros:

The size of the 3 bedroom apartment was greater and it was clean

Cons:

The aircons didn’t workin 2 rooms., down lights were faulty, the exhaust fan in ensuite didn’t work, there were no GPO with USB ports, the paint was old. The 1 spare blanket was old and smelly.

2026-05-24 • via Nuitee
G
Graeme • solo_traveller • au
5
Pros:

Good location for optus stadium.

Cons:

The room needed a good clean.

2026-05-24 • via Nuitee
V
Vivek • family_with_children • sg
4
Wish the check-in was better, and the staff manning it were better
Pros:

Great place. Good location. Very spacious

Cons:

A bit run down with limited utensils for a service apartment.

2026-05-24 • via Nuitee
B
BOON KHAI • solo_traveller • bn
8
Still Good been back many times
Pros:

Location and quiet

Cons:

More frequent cleaning

2026-05-24 • via Nuitee
B
Brad • family_with_children • au
2
Friendly staff, great location, but the room was the let down, dirty and uncomfortable
Pros:

Location great! Good reasonably priced parking and staff we friendly.

Cons:

Level 5 had a poor odour and quite musky. The ceiling above our room door had pieces ripped out exposing the piping in the ceiling.

Upon entering the room, walls and carpet were dirty. The apartment just felt unclean.

I usually do t right negative reviews, but it was a disappointing experience.

2026-05-23 • via Nuitee
T
Tegz • solo_traveller • au
8
Convenient, comfortable and value for money
Pros:

Amazing city views from balcony, spacious apartments and very comfortable bed. Nice indoor pool. Cat bus stop infront of hotel for convienient travel. Good value for money

Cons:

Bathroom a little dated but still clean and functional

2026-05-23 • via Nuitee
M
Maria • solo_traveller • au
9
It was really great, we loved it
Pros:

Our two-bedroom apartment (we were upgraded from one bedroom) was amazing! Beds were comfortable, it was nice and quiet, comfortable lounge / dining / kitchen area. Nearly shop every handy

Cons:

Nowhere on site for breakfast

2026-05-23 • via Nuitee
H
Henry Forde • solo_traveller • ie
3
Pros:

I really liked the fact that I was so central

Cons:

I arrived to mantra on hay on Wed 13th of May everything was fine it was clean and comfortable
I did not get my room cleaned until day 5 of me being there absolutely ridiculous
Then there was construction going at the hotel from tues 19th to the 22nd which started at 7/730 in the morning and it absolutely rattled my Apartment every morning
I will be sending a very strongly worded email to mantra myself

2026-05-23 • via Nuitee
T
Tasneem Yunus • couple • in
6
Strictly average
Pros:

Location
Free Red cat bus near by
Cleanliness
They kept our luggage till late post check out
Gave us two hours after check out time
Few staff were good to us
Mr Ashwani
Ms Julian
Mr Huon

Cons:

Carpets were stinky in the doorway
No cleaning of room
Studio rooms have no view

2026-05-22 • via Nuitee
A
Ally • couple • au
9
2026-05-22 • via Nuitee