Mantra on Hay Perth

Hotels
•
Mantra
7.6 (2735 reviews)
201 Hay Street , Perth , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Spacious apartment
Cons:
Poor cleanliness
Unaccommodating service
Noise issues
Filthy pool

Categories

Cleanliness
6.09
Room wasn’t cleaned well, hand prints on benches, and filthy pool.
Service
7.56
Staff were unaccommodating and did not address guest concerns adequately.
Location
8.6
Pros mention good location, but the area feels unsafe.
Room Quality
7.05
Room quality is impacted by poorly maintained facilities and noise issues.
Amenities
7.08
Facilities need an upgrade and amenities are lacking (e.g., no TV in the bedroom).
Value for Money
8.04
Hotel is not worth the money; too much charge for parking.
Food and Beverage
8.19
Standard quality for this hotel tier.
Overall Experience
8.16
Mixed feelings due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:17

Property Description

Luxurious Accommodation Options

Mantra on Hay, located just 1.8 km east of Perth CBD, offers a range of spacious hotel rooms and apartments. Most rooms feature balconies, full kitchen, and laundry facilities, ensuring a comfortable stay.

Top-Notch Amenities

Enjoy the heated indoor rooftop pool, fitness centre, on-site restaurant, and bar during your stay. With complimentary WiFi in the lobby and air-conditioned rooms equipped with minibars and work desks, convenience is guaranteed.

Convenient Location

Situated within walking distance of central Perth, Gloucester Park, and the Museum of Western Australia, Mantra On Hay Perth is the ideal choice for both leisure and business travelers. Book now to experience the perfect blend of luxury and convenience.

Important information:

Please note, there is a 1.75% credit card surcharge when using a credit card.
Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Car parking on-site is limited and subjected to availability at the time of your arrival. Information will be provided on check-in. Street parking is free from 18:00 to 08:00 Monday-Saturday, and free all day Sunday. When booking 5 rooms or more, different policies and additional supplement may apply.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children 2 years old stay for AUD 40 per person per night when using an available cot.
    People 3 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 30 per day.

Location

Guest Reviews

7.6
Based on 2735 reviews
Cleanliness: 6.09
Service: 7.56
Location: 8.6
Room Quality: 7.05
Amenities: 7.08
Value for Money: 8.04
Food and Beverage: 8.19
Overall Experience: 8.16
I
Ian • couple • au
9
2026-02-14 • via Nuitee
D
Dorothy • family_with_children • au
8
2026-02-13 • via Nuitee
A
Ana • extended_group • au
8
Pros:

Apartment was ok.
Central near to most facility

Cons:

Bathroom tub not cleaned well.
Tub had hair ..shower head as well.
Dishwasher was not working properly . Dishes still dirty .
Parking space too congested .
Parking fee a night too expensive.

2026-02-13 • via Nuitee
C
Candice • extended_group • au
10
2026-02-12 • via Nuitee
M
Mataio • couple • au
8
It served its purpose.
Pros:

Location was great

Cons:

Can be a bit noisy and a little run down

2026-02-12 • via Nuitee
T
TeAroha • extended_group • au
10
2026-02-12 • via Nuitee
T
Tapfuma • family_with_children • au
9
2026-02-12 • via Nuitee
R
Rose • couple • au
4
Staff were nice, room and location was nice , however not sure if we would stay again
Pros:

Location and room was nice

Cons:

Took us 35 mins to get in our room because it wasn’t ready at 3pm when we were meant to check in.

Water was shut off for pretty much 5 hours without any notice except a sign on the elevator like an hour before it went off

They allowed us a late checkout upon request however disappointed that we had no water on a 34 degree day and had dinner plans

2026-02-10 • via Nuitee
S
Siobhan • solo_traveller • au
9
Pros:

Perfect location, the indoor pool was a bonus, the pool with roof was fantastic so I did not get sun burnt, beautiful and clean

The staff where amazing, super friendly and help

2026-02-10 • via Nuitee
J
Jack • couple • au
8
Pros:

Room was beautiful, large and good price too. Big tv and roomy kitchen

Cons:

Extra charges, like paying extra for late checkouts, and the $200 deposit was quite a lot.

2026-02-09 • via Nuitee
B
Benjamin • extended_group • au
7
Pros:

Like that is was in a central location and easy to Uber to places

Cons:

The beds just had a loosely fit sheet that came off easy and the mattress was filthy

2026-02-09 • via Nuitee
P
Pascal • couple • fr
10
2026-02-09 • via Nuitee
E
Ethan • couple • au
10
2026-02-09 • via Nuitee
F
Fiona • extended_group • gb
9
2026-01-31 • via Nuitee
C
Cindy • couple • au
10
2026-01-31 • via Nuitee
K
Kylie • couple • au
10
Very satisfied with our stay..ticked all the boxes!
Pros:

Very comfortable and equipped with everything we needed. Location was great too. Comfy bed and lounges, good air conditioning. Secure undercover parking.

Cons:

Probably the smell in the lift and landing (but it didn’t seep into our room so not a major issue.

2026-01-31 • via Nuitee
K
Kirsty • extended_group • au
7
Very enjoyable
Pros:

Room was good

Cons:

No tv in room only in lounge

Pool was cloudy and small

No breakfast available on site

2026-01-31 • via Nuitee
B
Belinda • family_with_children • au
8
2026-01-31 • via Nuitee
W
William • couple • au
6
Pros:

Able to obtain food and drinks in attached resturant.

Cons:

Was going to let us know when room was ready, nobody did.
Air conditioner noisy in bedroom.
Not all mainstream TV channels

2026-01-30 • via Nuitee
A
angela • solo_traveller • au
10
2026-01-30 • via Nuitee