Hotel Eiffel Capitol

Hotels
8.4 (2351 reviews)
9 rue Viala , Paris , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Clean and convenient
Helpful staff
Cons:
No hot water
Small room size
Occasional service issues

Categories

Cleanliness
7.88
Multiple reviews mentioned cleanliness positively, but some noted issues with water temperature and small room cleanliness.
Service
8.85
Overall, the service received high praise, though a few reviews mentioned some staff being unhelpful.
Location
9.39
Great location near tourist attractions, positively highlighted in many reviews.
Room Quality
8.14
Rooms were generally satisfactory with some comments on small size and old features.
Amenities
7.87
Limited amenities noted, but room facilities were adequate for the price.
Value for Money
8.83
Good value highlighted by several guests, especially for its location.
Food and Beverage
7.38
No specific food or beverage comments; assumed standard for this hotel tier.
Overall Experience
8.85
General sentiment indicates a positive experience despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:25

Property Description

Central Location
Situated on a peaceful street near the Eiffel Tower, our hotel offers convenience and charm for your Parisian getaway. Dupleix Metro Station is just steps away, ensuring easy access to iconic landmarks like the Arc de Triomphe.

Comfortable Accommodation
Our modern guest rooms are designed for relaxation, featuring complimentary WiFi, satellite TV, and cozy tea/coffee facilities. You'll feel at home with a private bathroom equipped with a hairdryer for your convenience.

Delightful Dining Options
Start your day with a delicious breakfast served in the breakfast room or opt for a cozy in-room dining experience. Unwind with a refreshing drink at the hotel bar, adding a touch of luxury to your stay.

Book now to experience the perfect blend of comfort and convenience at Eiffel Capitol hotel.

Important information:

Please note that a pocket WiFi device is available to rent for EUR 5 per day. It can be used to access WiFi throughout the city on up to 10 mobile devices.

The property accepts only little dogs or cats under 10 kg.
The property does not provide a private parking but guests can park in the streets around the property, fees may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2351 reviews
Cleanliness: 7.88
Service: 8.85
Location: 9.39
Room Quality: 8.14
Amenities: 7.87
Value for Money: 8.83
Food and Beverage: 7.38
Overall Experience: 8.85
Y
YiChing • couple • tw
8
2026-04-24 • via Nuitee
N
NDóri. • solo_traveller • hu
9
Pros:

Gyors bejelentkezés és közel volt az metrohoz és az Eiffel toronyhoz

Cons:

A szoba nagyon pici két embernek is. A zuhanyzó annyira pici hogy nagyon nehéz használni. A táskáknak nincs hely a szobában. Max 1-2 napos tartózkodásra ajánlom akik hátizsákkal utaznak.

2026-04-23 • via Nuitee
G
Girier • solo_traveller • fr
8
2026-04-22 • via Nuitee
L
Lyn • couple • au
9
Pros:

Very clean
Excellent location

Cons:

More welcoming on arrival

2026-04-21 • via Nuitee
D
denisa • solo_traveller • ro
10
2026-04-21 • via Nuitee
E
Ekaterina • solo_traveller • de
3
great location, horrid customer service
Pros:

The only real advantage of this hotel is its location. It is situated very close to the Eiffel Tower, one of the main tourist attractions in Paris. Thanks to this central location, the hotel is also very well connected to public transportation, with several metro lines and bus options nearby, making it easy to get around the city without needing taxis.

Aside from the location, however, there is little else to recommend this hotel.

Cons:

I’m not even sure where to begin. Unfortunately, my experience with the staff was consistently unfriendly from start to finish. During check-in, I was barely acknowledged. The receptionist preparing my key card was on what seemed to be a private phone call, laughing and not behaving professionally.

The biggest issue, however, was the room itself. When I arrived, I discovered that the window was broken and could not be opened. The room was very hot and stuffy, making it uncomfortable to stay. When I returned to reception to report this, I was told they were already aware of the issue and that nothing could be done—no alternatives or solutions were offered on the spot. Well, I had to request a room change myself, as the air in the room was unbearable. The staff member handling this was visibly irritated and became even more unfriendly during the interaction, which made the situation quite uncomfortable.

Although I was eventually given another room with a working window, the experience left a negative impression. The room itself was acceptable overall, but the shower design was poor—since it is only partially enclosed with a glass panel, water easily splashes outside even with careful use.

Unfortunately, the unfriendliness continued at check-out. When I asked to store my luggage, the receptionist again appeared annoyed. He didn’t communicate clearly, simply walked off to the storage area without saying anything, leaving me unsure whether to follow. When I returned later to collect my bags, the interaction felt rushed and abrupt, as if I was being hurried out.

Overall, this was one of the worst customer service experiences I’ve had and i've stayed in many different hotels around the world.

2026-04-21 • via Nuitee
Áron • couple • hu
10
fantasztikus
Pros:

kivalo hely

Cons:

minden szuper volt

2026-04-20 • via Nuitee
F
Fabian • couple • ch
8
2026-04-20 • via Nuitee
A
Andrea Fátima • extended_group • es
9
2026-04-20 • via Nuitee
A
Aline • family_with_children • br
8
Pros:

Fica perto da Torre Eiffel, metrô, restaurantes e mercado.

Cons:

Para alérgicos não é bom pois tem carpete nos quartos e em todo o hotel.

2026-04-19 • via Nuitee
W
Wannee • couple • th
9
2026-04-18 • via Nuitee
P
Peter • solo_traveller • at
6
Gutes Preis/Leistungsverhältnis und tolle Lage für Sightseeing
Pros:

Sehr gute Lage
Nähe zu öffentlichen Verkehrsmitteln
Nähe zum Eiffelturm
Freundliches Personal

Cons:

Einfaches Frühstück
Matratze war sehr durchgelegen und weich, Problem wurde aber vom freundlichen Personal behoben. (Danach war die Matratze OK)

2026-04-17 • via Nuitee
K
Kristijan • family_with_children • ch
8
Pros:

Bonne situation géographique, proche de la Tour Eiffel à pied ainsi que des transports publics. Bon petit déjeuner et personnel agréable et à l’écoute

2026-04-14 • via Nuitee
M
María José • couple • ar
10
Pros:

Muy lindo todo. La habitación cómoda y limpia. Buen desayuno.

Cons:

Nada

2026-04-14 • via Nuitee
K
Krystsina • couple • by
9
2026-04-14 • via Nuitee
M
Miotto • couple • fr
8
2026-04-13 • via Nuitee
V
Vicky • couple • gb
9
Lovely stay
Pros:

Great location

2026-04-13 • via Nuitee
J
Jeandagin • solo_traveller • fr
8
Pros:

Bien dans l'ensemble. Rien à redire.

2026-04-13 • via Nuitee
L
laura • solo_traveller • mx
10
2026-04-12 • via Nuitee
E
Eva • couple • it
8
2026-04-11 • via Nuitee