Dan Panorama Jerusalem Hotel

Hotels
•
Dan Hotels & Resort
8.6 (704 reviews)
39 Keren Hayesod Street , Jerusalem , il

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Cleanliness issues
Service delays

Categories

Cleanliness
7.93
Cleanliness was mentioned negatively with issues in the breakfast room and other areas.
Service
9.4
Mostly positive impressions of staff being friendly and helpful, but some complaints about service delays.
Location
9.94
Convenient location was mentioned positively in multiple reviews.
Room Quality
6.89
Rooms were criticized for being small and in need of updates.
Amenities
9.42
Amenities such as the business lounge received positive feedback.
Value for Money
8.38
Mixed feedback with some feeling prices were high for certain services.
Food and Beverage
7.93
Food quality was described as abundant but not up to par, particularly for vegetarian options.
Overall Experience
8.9
Overall experience was mixed with both highlights and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:48

Property Description

Conveniently Located Luxury in Jerusalem

Spacious and Elegant Rooms
Experience comfort and style in our air-conditioned rooms, each offering cable TV and stunning views of Jerusalem.

Top-Notch Facilities
Relax by the rooftop pool, stay active in the free gym, and explore our shops and synagogue. Indulge in Israeli delicacies at our restaurant and let your kids have a blast at Daniland.

Added Perks
Enjoy complimentary Wi-Fi, limited free parking, and easy access to the Old City. Book your stay at Dan Panorama Jerusalem Hotel for an unforgettable experience.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Check-in on Saturdays and Jewish holidays may be postponed until after 1800. The hotel might perform a credit card validity check. When booking more than 7 rooms, must confirm with the hotel in advance and different policies & additional supplements may apply.


Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ₪ 40 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 704 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.94
Room Quality: 6.89
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
N
Nadine • couple • fr
8
Pros:

Bel hôtel,bien situé,
Endroit confortable, bon buffet de petit-déjeuner .
Quelques membres du personnel très agréables.
Le snacking dans le lobby de l'hôtel est très cher, trop cher pour les produits proposés.

Cons:

Snacking au lobby beaucoup trop cher.

2026-02-13 • via Nuitee
יעל • couple • il
9
2026-02-12 • via Nuitee
L
Lawrence • solo_traveller • us
9
2026-02-09 • via Nuitee
C
Calcar • couple • us
8
Great location, very good service
Pros:

We were in Jerusalem for the first time because of a wedding. This is a large well-located hotel and the service was excellent. They have a big dining room with a variety of breakfast selections. Although for us, we had to look carefully for food we are used to eating in the morning. But this issue was one we experienced throughout our trip. They did a great job with our laundry.

Cons:

The issue we had was a TV that didn't work, but techs sent worked hard to try to fix it. Finally, the TV was replaced with a new one. The heating and A/C system was different than what we were used to. It was very warm when we first entered, and then we learned that the hotel can either provide air conditioning or heat. We were advised to open the window to get cooling, and we turned off the heat. When it was too cold, we closed the window and turned on the heat.

2026-02-08 • via Nuitee
Y
Yaïr • family_with_children • fr
8
Bon emplacement.
Pros:

L'emplacement.
Le standing des parties communes
Le personnel serviable

Cons:

Fenêtre pas hermétique
Bruit important du réfrigérateur dans la chambre

2026-01-31 • via Nuitee
Y
Yaniv • family_with_children • il
5
2026-01-31 • via Nuitee
J
Jan • solo_traveller • sk
8
2026-01-27 • via Nuitee
M
marc • couple • us
9
Enjoyable hotel, good value
2026-01-22 • via Nuitee
M
Menachem • extended_group • za
1
Bad customer service
Cons:

I was promised by the hotel manager on duty and junior staff members a FULL REFUND for the time that I had pre-paid and DID NOT stay in the hotel due to a payment issue I had. The hotel demanded an additional 1000 shekkel upon my arrival after paying in full upfront - due to Vat which was never mentioned in the booking process. We agreed that I would vacate and get a refund for the nights I did not stay over. I paid the Vat under duress for only the ONE night that I stayed over and I promptly moved out. I have emailed Booking.com and the hotel for my money back / refund for the nights I did NOT stay over and instead I received a communication from Booking.com to state that the hotel denied my refund which is what they promised me would NOT happen. This is unethical and dishonest at worst and bad service at best. Meantime I have sent multiple emails and I am still waiting for a refund.

2026-01-22 • via Nuitee
N
Noa • solo_traveller • us
10
Great location - easy & short walk to anywhere without being in the middle of all the chaos.
Pros:

Close walk to everything but not in the middle of all the chaos.
Room was large and comfortable.

Cons:

NA

2026-01-22 • via Nuitee
J
Jan • couple • cz
9
2026-01-21 • via Nuitee
לביאב • family_with_children • il
10
Pros:

הכל

Cons:

הכל

2026-01-21 • via Nuitee
D
David • family_with_children • us
9
Very happy as usual.
Pros:

Food is excellent. Room was spacious by Israeli standard. Elevators were very good. Location is perfect for walking to the Kotel or bussing to the center of town. There is a shul around the corner (Ohel Yitzchok) if you need it.

Cons:

Shabbos meals were expensive but within the norm for Jerusalem.

2026-01-20 • via Nuitee
R
Ron • family_with_children • us
8
2026-01-20 • via Nuitee
A
Avram • family_with_children • us
4
2026-01-19 • via Nuitee
L
Lia • extended_group • il
10
2026-01-19 • via Nuitee
D
Dalia • family_with_children • us
9
Pros:

The staff at the reception were very good:John,Oded and Saloom!!

2026-01-19 • via Nuitee
A
Andrew • solo_traveller • us
1
2026-01-17 • via Nuitee
C
Craig • couple • us
2
2026-01-17 • via Nuitee
N
Neil • couple • gb
8
2026-01-14 • via Nuitee