Castello Prime Suites

Hotels
8.5 (2362 reviews)
Escadinhas do Marquês de Ponte de Lima 10 , Lisbon , pt

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast
Nice amenities
Cons:
Noise issues
Accessibility challenges for some
Temperature of jacuzzi water

Categories

Cleanliness
7.96
While the rooms were reported clean, concerns about noise suggest a slight impact on the perception of cleanliness.
Service
8.93
Reviewers consistently praised the friendly and helpful staff, highlighting exceptional service throughout their stay.
Location
8.47
The location received mixed reviews; while some found it a bit challenging to access, many appreciated the quietness and proximity to attractions.
Room Quality
7.92
Most guests found the rooms good, but issues like noise and the small size of some rooms detracted from the overall quality.
Amenities
8.95
Amenities such as the sauna, spa pool, and availability of breakfast received positive mentions.
Value for Money
8.41
Guests felt that the overall offerings are worth the price, despite minor location drawbacks.
Food and Beverage
8.96
The breakfast and overall food offerings were frequently highlighted positively.
Overall Experience
8.43
Overall, guests reported a pleasant stay with some minor issues noted, aligning well with the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:31

Property Description

Indulge in Luxury Amenities
Experience ultimate relaxation at Castello Prime Suites with an indoor swimming pool, sauna, and a spa with a hot tub.

Modern Comforts
Unwind in air-conditioned suites offering free WiFi, kitchenette, flat-screen TV, and a private bathroom with premium amenities.

Convenient Location
Located just 1.1 km from St. George's Castle, explore Lisbon with ease. Don't miss out on the buffet breakfast and nearby attractions like Miradouro da Senhora do Monte and Rossio.

Book now to elevate your stay at Castello Prime Suites!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    Children from 8 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2362 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.43
S
Sarah • family_with_children • it
7
2026-02-14 • via Nuitee
H
Helle • family_with_children • dk
5
2026-02-14 • via Nuitee
D
Darrel • couple • gb
8
Pros:

Great accommodation, great breakfast, great staff

Cons:

It was hard to find and a lot of steps

2026-02-13 • via Nuitee
J
jenny • extended_group • fr
8
2026-02-13 • via Nuitee
E
Else • family_with_children • dk
8
2026-02-13 • via Nuitee
S
Stéphanie • couple • fr
10
Pros:

C’était parfait, le petit déjeuner très bien, le personnel très agréable, j’ai été gâté le jour de mon anniversaire, une très gentille attention. On est ravi de notre séjour

2026-02-13 • via Nuitee
R
resende • couple • pt
8
It was good but could’ve been better
Pros:

Clean, staff

Cons:

Sauna took time to work, neighbours

2026-02-13 • via Nuitee
S
sullivan • couple • fr
8
Pros:

L'accès à la piscine/jacuzzi , la terrasse avec une vue sympa. L'hospitalité de l'équipe. Les rafraîchissements et pasteis a disposition

Cons:

L'accès à l'établissement est compliqué à pied, impossible de venir en véhicule.,

2026-02-12 • via Nuitee
B
Baptiste • extended_group • fr
10
2026-02-12 • via Nuitee
J
Jacek • couple • pl
9
Zwiedzanie Lizbony
Pros:

Miejsce super, wszędzie blisko. Na samej starówce, ze świetnym widokiem. Do zamku 15-20 min pieszo. Śniadanie dobre ale na zimno. Dostępna kawa przez całą dobę. Lizbona leży na 7 wzgórzach, radzę pamiętać, Ciągła wspinaczka z góry na dół i odwrotnie.

Cons:

Brak ciepłego posiłku na śniadanie. Przydałyby się bekon i jajecznica na śniadanie.
Dojście po ponad 70-ciu schodkach od ulicy, na której zatrzymuje się taksówka. Do tego kierowcy ubera podjeżdżali na tą uliczkę, a kiedy mieliśmy jechać na lotnisko, musieliśmy dojść z walizkami ok400 m, bo gość powiedział, że nie wjedzie w uliczkę. Na którą inni podjeżdżali. Dla starszych ludzi z bagażami nie polecam.

2026-02-11 • via Nuitee
P
Pavel • extended_group • cz
8
2026-02-10 • via Nuitee
M
Maricar • extended_group • us
10
it was incredible and we enjoyed the view, breakfast and amenities
Pros:

everything except the stairs

Cons:

long stairs to get into the hotel.. not safe with luggages

2026-02-10 • via Nuitee
H
Hilde • couple • be
8
2026-02-10 • via Nuitee
J
José Assis • couple • pt
9
Agradável estadia em Lisboa
Pros:

Localização no centro de Lisboa com fácil acesso, pequeno almoço variado e muito bom. Quartos muito confortáveis, boa limpeza.

Cons:

Nada a apontar

2026-02-09 • via Nuitee
T
Tom • extended_group • hu
9
2026-02-08 • via Nuitee
J
Jakub • extended_group • ie
9
2026-01-31 • via Nuitee
J
Jose • couple • pt
9
Pros:

Pessoas super simpáticas, o sítio é acolhedor e confortável, limpeza impecável.

Cons:

Senti falta de um pano e guardanapos na cozinha, mas nada que não se tenha resolvido.

2026-01-30 • via Nuitee
E
Erika • couple • hu
5
Nehezen megközelíthető. Hálószoba kicsi kényelmetlen.
Pros:

Reggeli jó volt

Cons:

A hotel csak rengeteg lépcsőn érhető el amiről nem tudtunk. Az utcában semmi jármű nem jár. A nehéz koffert a sok lépcsőn kellett cipelnünk. A város centruma is sok lépcsőn érhető el ..A hálószoba nagyon szűk. A szaunánál nincs zuhanyozó és a medence vize sem néz ki higiénikusan.

2026-01-30 • via Nuitee
A
Alessia • couple • it
10
2026-01-29 • via Nuitee
D
Dani • couple • de
8
Tolle Aussicht
Pros:

Die Lage und die Aussicht aus unserer Suite waren top! Gutes Frühstück und ein toller whirrlpool.

Cons:

Es müssten ein paar Reparaturen durchgeführt werden, Schranktür usw.

2026-01-28 • via Nuitee