Castello Prime Suites

Hotels
8.5 (2414 reviews)
Escadinhas do Marquês de Ponte de Lima 10 , Lisbon , pt

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast
Nice amenities
Cons:
Noise issues
Accessibility challenges for some
Temperature of jacuzzi water

Categories

Cleanliness
7.96
While the rooms were reported clean, concerns about noise suggest a slight impact on the perception of cleanliness.
Service
8.93
Reviewers consistently praised the friendly and helpful staff, highlighting exceptional service throughout their stay.
Location
8.47
The location received mixed reviews; while some found it a bit challenging to access, many appreciated the quietness and proximity to attractions.
Room Quality
7.92
Most guests found the rooms good, but issues like noise and the small size of some rooms detracted from the overall quality.
Amenities
8.95
Amenities such as the sauna, spa pool, and availability of breakfast received positive mentions.
Value for Money
8.41
Guests felt that the overall offerings are worth the price, despite minor location drawbacks.
Food and Beverage
8.96
The breakfast and overall food offerings were frequently highlighted positively.
Overall Experience
8.43
Overall, guests reported a pleasant stay with some minor issues noted, aligning well with the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:31

Property Description

Indulge in Luxury Amenities
Experience ultimate relaxation at Castello Prime Suites with an indoor swimming pool, sauna, and a spa with a hot tub.

Modern Comforts
Unwind in air-conditioned suites offering free WiFi, kitchenette, flat-screen TV, and a private bathroom with premium amenities.

Convenient Location
Located just 1.1 km from St. George's Castle, explore Lisbon with ease. Don't miss out on the buffet breakfast and nearby attractions like Miradouro da Senhora do Monte and Rossio.

Book now to elevate your stay at Castello Prime Suites!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    Children from 8 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2414 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.47
Room Quality: 7.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 8.43
K
kailash • couple • in
4
only young and fit people should go there
Pros:

closeness to major attractions and courteous staff

Cons:

staircases to reach property and small bed for two people

2026-04-11 • via Nuitee
J
Jani • family_with_children • us
8
2026-04-11 • via Nuitee
I
IOANNIS • couple • gr
9
Pros:

Καλή τοποθεσία για επισκέπτες. Ωραίο πρωινό με εξαιρετική και αντιπροσωπευτική θέα της πόλης.

Cons:

Κακή ηχομόνωση. Αρκετή φασαρία στο ξενοδοχείο λόγω κατασκευής του, έντονοι ήχοι από περπάτημα στο πάτωμα κτλ

2026-04-10 • via Nuitee
• extended_group • ch
8
2026-04-09 • via Nuitee
ΜΙΧΑΛΗΣ • family_with_children • gr
10
2026-04-09 • via Nuitee
W
Wolfgang • couple • de
7
Unterhalb des Castello, über den Dächern der Altstadt
Pros:

Großes Appartement. Schöne Küchengeräte. Dusche ebenerdig.

Cons:

Frühstück sehr schlicht. Eine Brötchensorte, Croissants. Billiger Joghurt, billiger Aufschnitt. Für den Zimmerpreis für 5 Tage wäre Zimmerservice wünschenswert.

2026-04-06 • via Nuitee
C
Corinna • couple • at
10
2026-04-06 • via Nuitee
D
Dhesdin Mélanie • couple • fr
9
2026-04-06 • via Nuitee
G
Gaelle • couple • fr
8
Très bien
Pros:

L’emplacement, le petit spa, la petite cuisine dans la chambre

Cons:

Chambre Très humide au rez de chaussée du fait du spa et de la pluie à l’extérieur

2026-04-05 • via Nuitee
C
Clément • couple • fr
7
Pros:

Petit déjeuner sympa. Logement cool. Attention il faut réserver pour aller dans le spa

Cons:

L'accès dans la rue est vraiment pas rassurant du tout.

2026-04-05 • via Nuitee
P
P.M. • extended_group • nl
10
Pros:

Alles was schoon, aardig en behulpzaam personeel, op loopafstand van het centrum.

Cons:

Nvt

2026-04-05 • via Nuitee
J
JAVIER • extended_group • es
9
Pros:

Las vistas

Cons:

El acceso para llegar, justo estos días las escaleras mecánicas estaban averiadas

2026-04-05 • via Nuitee
M
Masha • solo_traveller • us
10
2026-04-03 • via Nuitee
L
LEONID • couple • us
10
Pros:

Views, food, jaccuzi, room

Cons:

You need to walk to it, up the stairs, about 3 min, cannot get to it by car

2026-04-02 • via Nuitee
M
Matthias • family_with_children • de
8
2026-04-02 • via Nuitee
N
Nadiia • extended_group • ua
9
2026-03-31 • via Nuitee
M
Marine • couple • es
10
incroyable
Pros:

absolument tout ! le personnel, la localisation, l’appartement, c’était parfait du début à la fin

Cons:

ne pas pouvoir rester encore plus longtemps

2026-03-31 • via Nuitee
Z
Zied • couple • fr
10
Pros:

Everything! Placement, suite, the staff, breakfast, the view. I had booked this as a surprise to my girlfriend so I can propose. We were welcomed with flower petals on the bed and champagne bottle. Amazing stay thank you so much

2026-03-31 • via Nuitee
R
Rolf • couple • nl
5
Pros:

Nothing really

Cons:

Small bed
Noisy
Heater did not work

2026-03-31 • via Nuitee
J
Jouars • couple • fr
7
Bel emplacement et belles chambres avec vues splendides
Pros:

La vue sur la ville , l’emplacement à la fois du centre et en même temps au calme

Cons:

Belle chambre mais un peu gâché par une problématique d’odeur imprégnée dans la chambre 3 qu’il faudrait résoudre rapidement.
Le personnel est adorable et fait tout pour faire plaisir et rendre agréable le séjour .

2026-03-30 • via Nuitee