NYX Hotel London Holborn by Leonardo Hotels

Hotels
•
Leonardo Hotels
8.5 (12878 reviews)
Southampton Row, , London , GB
+44 20 7242 1800

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location
Spacious, comfortable rooms and beds
Complimentary spa, pool and gym
Clean rooms with daily housekeeping
Well-regarded breakfast/omelette bar
Friendly/professional staff (many reports)
Attractive decor
Good value for money
Cons:
Poor soundproofing / noisy rooms
Occasional rude or unhelpful staff at reception
Some small or dark bathrooms and rooms
Inconsistent breakfast quality / poor coffee for some
Occasional maintenance issues (drain smell, AC/shower problems)
Gym temperature and spa access/robe/swimwear limitations reported

Categories

Cleanliness
8.3
Generally praised for cleanliness and daily housekeeping; isolated reports of dirt/poor maintenance and an older room.
Service
8.2
Mostly friendly and professional staff cited by many guests, but several reports of rude or unhelpful reception and unresolved issues.
Location
9
Consistently praised as centrally located with easy access to transport and attractions (near British Museum/metro).
Room Quality
7.8
Rooms are spacious and beds comfortable, but frequent complaints about poor soundproofing, some small/dark bathrooms and occasional maintenance problems.
Amenities
9
Complimentary spa, pool and gym are strong positives and well-regarded overall, though there are occasional complaints about gym temperature and spa access/robe/swimwear issues.
Value for Money
8.8
Seen as good value by many guests — comfortable rooms, included facilities and location provide strong value for the price.
Food and Beverage
8.3
Breakfast frequently praised (omelette bar, variety), but a few guests noted inconsistent quality and poor coffee on some mornings.
Overall Experience
8.6
Overall very positive for most guests: comfortable stay, great location and facilities; a minority experienced noise, service or maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious Rooms and Amenities
NYX Hotel London Holborn by Leonardo Hotels offers elegantly furnished rooms with beautiful hand-carved furniture, large LCD TVs, sound systems, and complimentary newspapers. Private bathrooms feature luxurious bathrobes for a comfortable stay.

Relaxing Spa and Health Club
Guests can unwind at the hotel's relaxing spa, which includes a stunning Roman-style swimming pool surrounded by stone pillars. The spa also offers a variety of beauty treatments for a pampering experience. Additionally, the fully equipped gym with professional trainers is perfect for fitness enthusiasts.

Convenient Location
Situated in the prestigious Bloomsbury district, the hotel is just a short walk from The British Museum and Kings Cross Station. With Covent Garden and Leicester Square within walking distance, and Holborn Underground Station nearby, exploring London is easy from NYX Hotel London Holborn.

Book your stay at NYX Hotel London Holborn by Leonardo Hotels for a luxurious and convenient experience.

Important information:

Please note that a valid credit card corresponding to the name on the booking is required at check-in. If the card used for the booking is not available at check-in, the property will accept payment on an alternate credit card.

When booking 6 rooms or more, different policies and additional supplements may apply.

The spa is available until 11:00 on the day of check-out.

Children aged 16–17 years can only use the gym under adult supervision.

Children aged 15 years and below are not allowed to use the gym.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Property Video

Guest Reviews

8.5
Based on 12878 reviews
Cleanliness: 8.3
Service: 8.2
Location: 9
Room Quality: 7.8
Amenities: 9
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.6
M
McCann • couple • ie
1
2026-11-07 • via Nuitee
W
Wai Yee • solo_traveller • ch
9
Pros:

Location and cleanliness

Cons:

Air con is loud

2026-11-06 • via Nuitee
M
Mike • couple • gb
8
Trendy hotel in a convenient location
2026-11-06 • via Nuitee
T
Tommy • couple • gb
1
Disappointed
Pros:

Pool/ spa facilities were nice

Even though my wife refused the use them after she four pubic hair as we entered the room which I will also had a very weird smell

Cons:

Pubic hair in the shower

Weird smell to the room

People next door screaming all hours of the morning and when my wife complained they said there was nothing there could do

2026-11-05 • via Nuitee
C
Claudio • solo_traveller • it
9
un posto eccellente e comodissimo al centro con camere ampie e pulite e spa eccezionale
Pros:

location, spa, pulizia camere con parquet e non moquette

Cons:

il bagno e' piuttosto piccolo rispetto alla camera che e' bella e ampia

2026-11-05 • via Nuitee
L
Lionel • extended_group • fr
8
Hôtel bien placé , qualité prix parfaite
2026-11-05 • via Nuitee
K
Kevin • couple • fr
1
déçu
Cons:

Je déconseille fortement cet hôtel. J’ai rencontré un imprévu et demandé simplement à décaler mon séjour ou à trouver une solution, voire une annulation. Mais aucune souplesse, aucun geste commercial, aucune négociation possible : ils n’ont absolument rien voulu entendre. Le service client est inexistant et il est impossible d’avoir un véritable échange humain pour trouver un compromis. Un manque total de compréhension, de flexibilité et de sens commercial. C’est vraiment dommage de traiter les clients de cette façon. Je ne recommande absolument pas cet établissement.

2026-11-05 • via Nuitee
I
Itzhak • couple • il
10
Pros:

מלון מומלץ. מיקום מצויין בקרבת תחבורה ציבורית ובקרבת אטרקציות .החדר שקיבלנו היה גדול ומרווח. המקלחת קצת קטנה. הצוות מקסים ושירותי. מאוד אהבתי את זה שהם דואגים שכל הזמן יהיה מים בחדר. ביקשתם קיבלתם. ארוחת בוקר היינו רק בבוקר אחד בסה"כ בסדר. ארוחת בוקר אנגלית מלאה. במלון בריכה וספא ורוף טופ לשימוש האורחים

2026-11-05 • via Nuitee
S
Sam • couple • gb
10
2026-11-05 • via Nuitee
D
Debbie • solo_traveller • gb
8
Wonderful vibrant hotel, fantastic location!
Pros:

Great location, nice bright funky design inside but very stylish. Being given a packet of sweets on arrival was quiet, we loved that. Every member of staff was very friendly. A very good breakfast, good quality produce with a nice selection.

Cons:

The price of the drinks at the bar. Two G&T’s £36.
Bit pricy.

2026-11-05 • via Nuitee
R
Raluca Mihaela • family_with_children • be
9
Ideal place for a trip to London to enjoy musicals within walking distance.
Pros:

The sauna and swimming pool are a great touch after a long day of walking through London

Cons:

The windows are not sound proof enough and it can be quite noisy at night due to traffic.

2026-11-04 • via Nuitee
M
Maya • couple • il
8
2026-11-04 • via Nuitee
R
Rachel • family_with_children • gb
8
Great location for a sightseeing trip lively place to relax after a long day out!
Pros:

Great location.
Rooftop bar was a lovely van place to sit and chill with ta view.

Cons:

Swimming time limitations for children

2026-11-03 • via Nuitee
D
Diane • couple • gb
10
Lovely hotel with excellent facilities with all the London attractions within easy reach.
Pros:

Staff were very friendly and helpful and the complimentary popcorn was a nice touch.

Cons:

No complaints at all.

2026-11-03 • via Nuitee
L
Laura • couple • ro
9
Everything was perfect with exception of little noice
Pros:

Very well situated, confortable, very clean

Cons:

Is noise because the windows are not well isolated

2026-11-03 • via Nuitee
D
DAN • solo_traveller • ro
8
2026-11-03 • via Nuitee
E
Eric • couple • nz
8
Nice hotel but could get better value elsewhere
Pros:

The hotel has a really nice design, nice bar area in the lobby.

Cons:

Bathrooms were so small you had to stand on the toilet to open the door.

2026-11-03 • via Nuitee
C
christiane • couple • ch
8
Angenehmer Stadt Aufenthalt
Pros:

Modern, beste Lage, recht ruhig, Frühstück mit individuell zubereiteten Eierspeisen

Cons:

Winziges Bad mit nach innen sich öffnender Tür

2026-11-03 • via Nuitee
I
Irina • couple • de
10
2026-11-02 • via Nuitee
C
Cécilia • couple • fr
9
Excellent séjour
Pros:

Emplacement spa confort chambre concierge

2026-11-02 • via Nuitee