Residence Inn Pleasanton

Hotels
•
Residence Inn
8.9 (307 reviews)
11920 Dublin Canyon Road , Pleasanton , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Great breakfast
Cons:
WiFi issues
Bathroom light automation issue
Shower had no tub

Categories

Cleanliness
8.89
Guests described the room as absolutely spotless and clean.
Service
9.16
Staff were consistently described as friendly, helpful, and attentive.
Location
9
The hotel is in a descent location close to shopping and restaurants.
Room Quality
8.65
Guests mentioned spaciousness and comfort with the rooms.
Amenities
8.58
Amenities like the breakfast buffet and gym received positive feedback, though WiFi had complaints.
Value for Money
8.74
Many guests felt the cost matched the quality provided.
Food and Beverage
9.09
Exceptional breakfast with a huge selection received high praise.
Overall Experience
9.06
Overall, guests had a great experience with positive feedback on various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:34

Property Description

Luxurious Amenities
Indulge in the outdoor pool, sports court, and whirlpool - perfect for relaxation and leisure during your stay.

Home-Like Comfort
Feel at home in our well-equipped rooms featuring a kitchen with modern appliances, a flat-screen TV, and a spacious work desk for your convenience.

Convenient Facilities
Take advantage of our gym, business center, and barbequing area. With laundry services and close proximity to Bay Bridge and Oakland International Airport, we ensure a seamless stay.

Experience comfort and convenience at its best - book your stay at Residence Inn Pleasanton today!

Important information:

Incidental hold of $150.00 onto a debit/credit card is required to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 307 reviews
Cleanliness: 8.89
Service: 9.16
Location: 9
Room Quality: 8.65
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 9.09
Overall Experience: 9.06
M
Marc • family_with_children • us
9
2026-03-24 • via Nuitee
M
Monica • solo_traveller • us
10
2026-03-19 • via Nuitee
S
Sherry • couple • us
10
Really enjoyed the room, property and our room. Will stay here again.
Pros:

Proximity, clean, spacious and comfortable

2026-03-11 • via Nuitee
R
Richard • family_with_children • us
10
2026-03-06 • via Nuitee
C
Casey • couple • us
9
2026-03-02 • via Nuitee
D
Daphnye • solo_traveller • us
10
2026-02-14 • via Nuitee
D
Daniel • family_with_children • us
9
Pros:

Beautiful, very clean and quiete.

Cons:

We brought our PlayStation from home hoping it would work but wouldn’t connect to the tv, or internet

2026-02-09 • via Nuitee
M
Michael • couple • us
10
I was extremely impressed with the service I received at the front desk, I t was one of the best greetings I have receiv
2026-02-09 • via Nuitee
S
Smith • couple • us
1
staff was rude cleaning people rude
Pros:

Honestly nothing

Cons:

Very unprofessional staff was very disrespectful

2026-02-09 • via Nuitee
Y
Yvette • family_with_children • us
10
it was good
Pros:

it was great

Cons:

raining weekend

2026-01-20 • via Nuitee
C
Cathy • couple • us
8
Pros:

Amenities like fitness center and free breakfast were really nice!

Cons:

Housekeeping made up my room even though I didn't want them to. They were only supposed to replace towels on the floor but replaced them all - what happened to being eco friendly? Worst part: they threw my PJs on the nightstand to make up the bed. Should have just skipped my room.

On the last night, I discovered my sheets weren't very clean and there was a dried blood spot (not me). 🤢

2026-01-19 • via Nuitee
M
Mary • solo_traveller • us
8
2026-01-19 • via Nuitee
C
Carla • couple • es
9
Merece la pena
Pros:

Las habitaciones son enormes y muy comodas

Cons:

El desayuno un poco pobre

2026-01-19 • via Nuitee
R
Ronald • extended_group • us
8
It did the job!a little pricey, I wish they would have told me the price changes everyday
Pros:

I liked having that home feeling instead of feeling trapped in a single hotel room

Cons:

They didn’t have a real good area for pets to go to the restroom, it was all mulch,wood and rocks

2026-01-19 • via Nuitee
T
Terry • family_with_children • us
10
It's fabulous
Pros:

The place is gorgeous
Very clean very comfortable
Stayed an extra night

Cons:

Zero

2026-01-11 • via Nuitee
R
R Wyler • solo_traveller • us
9
2026-01-08 • via Nuitee
M
Monica • solo_traveller • us
10
2026-01-02 • via Nuitee
R
Ramona • solo_traveller • us
10
Clean room and good breakfast each morning. Staff were helpful and friendly.
Pros:

Friendly and helpful staff. In descent location close to shopping and restaurants.

2026-01-01 • via Nuitee
J
Jadrielle • family_with_children • us
7
Excellent place for a short stay if you don’t need to drive anywhere or need to work online
Pros:

The location was good but the WiFi and amenities didn’t meet our family needs. We would stay here again except there are many other hotel options that meet our needs for similar prices

Cons:

The WiFi didn’t accommodate working online for two adults and watching a movie for a child.

2025-12-25 • via Nuitee
B
Birgit • couple • se
10
2025-12-23 • via Nuitee