Comfort Inn & Suites

Hotels
•
Comfort
7.8 (184 reviews)
16 Tracy Road , Dayville , US
+1 860-779-3200

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfy beds and spacious rooms
Friendly, accommodating staff
Quiet, convenient location
Clean rooms reported by many
Pool and breakfast praised by some guests
Cons:
Cleanliness issues (bugs, odors, missed housekeeping)
Amenity failures (WiFi/TV/vending problems, no on-site restaurant)
Poor value/extra charges and refund disputes
Occasional food quality issues (frozen/microwaved items)
Reports of power outage and staff not resolving

Categories

Cleanliness
6
Mixed reports: several guests praised clean rooms, but recurring issues reported (bugs, room smell, trash/housekeeping failures) lower this score.
Service
9.5
Staff are frequently described as friendly and accommodating (especially for families); however there are isolated but serious service failures (unavailable staff, poor handling of complaints). Overall sentiment skews positive.
Location
9.8
Multiple mentions of a quiet, convenient location close to family and just off the highway — consistently a strong positive.
Room Quality
8.6
Guests regularly note comfy beds and spacious rooms; some negative reports of odors, bugs and malfunctioning TV/fridge temper the score.
Amenities
5.8
Amenity issues reported: unreliable WiFi/TV, vending machines not working, no on-site restaurant/bar, and complaints about pool (smell). These problems reduce this rating.
Value for Money
4.1
Several strong complaints about being overcharged, extra/incorrect charges, kept deposits and no refunds for power outage — value perception is poor.
Food and Beverage
9
Breakfast is often cited positively (variety and a guest favorite), though some note limited typical American breakfast options and issues like microwaved/frozen omelets.
Overall Experience
9.6
Overall opinions vary widely: many guests report comfortable, quiet stays and would return, while some had severe negative experiences. Net sentiment leans positive across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:13

Property Description

Quaint Cobblestone Streets and Modern Comfort Await You

Free Amenities Galore

Indulge in complimentary perks like high-speed Internet, weekday newspapers, and local calls.

Delicious Hot Breakfast and Relaxing Facilities

Start your day right with a hearty breakfast spread. Unwind in the indoor pool and fitness center.

Convenient Business Services and Well-Equipped Rooms

For corporate guests, make use of the business center and meeting room. Our rooms feature everything from coffee makers to flat-screen TVs.

Book your stay at Comfort Inn & Suites now for a perfect blend of charm and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 184 reviews
Cleanliness: 6
Service: 9.5
Location: 9.8
Room Quality: 8.6
Amenities: 5.8
Value for Money: 4.1
Food and Beverage: 9
Overall Experience: 9.6
F
Fergal • family_with_children • ie
9
Perfect location for a family stay.
Pros:

Very comfy beds.

Cons:

There were some bugs in the room. To be somewhat expected however given all the trees in the area.

2026-10-29 • via Nuitee
E
ELIF • solo_traveller • tr
7
2026-10-28 • via Nuitee
H
Harmony • couple • us
9
Nice large rooms, great spot for a family visit.
Pros:

The location is close to a young family member so we frequently visit. They are always nice and accommodating to my group regardless of the number of children. The pool and breakfast are their favorite.

Cons:

My only suggestion is to focus their renovation attention the beds next. They have been making noticed physical improvements lately which are quite nice!

2026-10-13 • via Nuitee
M
Michael • family_with_children • ca
7
2026-09-14 • via Nuitee
P
Paul • solo_traveller • us
7
Great
Pros:

Good

Cons:

Facility

2026-09-09 • via Nuitee
W
Wilson • solo_traveller • us
9
2026-09-04 • via Nuitee
T
Thinh • solo_traveller • vn
8
2026-08-29 • via Nuitee
S
Sergio • solo_traveller • us
9
Great stay - quiet location!
Pros:

Friendly folks in a quiet and convenient location just off the highway

2026-08-17 • via Nuitee
N
Nicole • couple • us
1
2026-08-14 • via Nuitee
C
Cheryl • couple • us
8
Clean, quiet and comfortable
Cons:

Wish there was restaurant/bar on premises

2026-08-10 • via Nuitee
G
giroux • family_with_children • us
8
2026-07-25 • via Nuitee
T
Thomas • couple • de
6
2026-07-19 • via Nuitee
T
Taylor • couple • us
7
2026-07-08 • via Nuitee
H
Helen • solo_traveller • us
8
As above
Pros:

Ambiance

Cons:

No WiFi and TV DID NOT WORK. I REPORTED THE PROBLEM IMMEDIATELY TO THE FRONT DESK BUT NOTHING WAS EXPLAINED OR DONE TO RESOLVE THE ISSUE. I WAS DISAPPOINTED.

2026-07-07 • via Nuitee
C
Cathy • solo_traveller • us
8
2026-07-06 • via Nuitee
D
Donovan • solo_traveller • us
7
2026-07-06 • via Nuitee
A
Anton • solo_traveller • sk
10
2026-07-01 • via Nuitee
S
Samantha • family_with_children • us
1
Pros:

Absolutely nothing.

Cons:

Paid $200 for a room for one night, the hotel lost power. Checked out two hours later. Waste of money. No refund, nothing. Absolutely ridiculous.

2026-06-29 • via Nuitee
S
Steven • solo_traveller • us
10
2026-06-26 • via Nuitee
M
Michael • couple • us
8
I was ok.
Cons:

the room smelled

2026-06-26 • via Nuitee