DoubleTree by Hilton Palm Beach Gardens

Hotels
•
Doubletree by Hilton
7.8 (399 reviews)
4431 PGA Boulevard , Palm Beach Gardens , us

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Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
High additional fees

Categories

Cleanliness
7.35
Clean room was noted, but issues with mildew and aging facilities affected overall impression.
Service
7.85
Mixed reviews on service; some staff were friendly, but notable complaints about reception staff.
Location
8.85
Convenient location mentioned multiple times, appreciated by guests.
Room Quality
6.85
Dated room amenities and maintenance issues reported, such as low sinks and noisy AC.
Amenities
8.15
Good amenities but additional charges for parking and breakfast affected perception.
Value for Money
7.35
Guests felt the pricing was not justified given the encountered issues.
Food and Beverage
7.85
Breakfast options available but with additional charges; mixed feelings overall.
Overall Experience
8.15
Experiences varied; some enjoyed their stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:52

Property Description

Outdoor Pool and On-Site Restaurant:
Enjoy a refreshing dip in the outdoor pool or indulge in delicious meals at the on-site restaurant at DoubleTree by Hilton Palm Beach Gardens.

Modern Amenities and Comfortable Rooms:
Relax in rooms with free Wi-Fi, a refrigerator, and coffee-making facilities. Unwind in private bathrooms with complimentary toiletries and enjoy garden views in select rooms.

Convenient Facilities and Dining Options:
Stay active in the fitness centre, take advantage of the business center and meeting facilities, and park for free. Treat yourself to delectable dishes at OZ Restaurant and tropical cocktails at Fusion Lounge.

Book now for a delightful stay at DoubleTree by Hilton Palm Beach Gardens, where convenience and comfort await.

Important information:

Please note that, if guests reduce their reservation dates, an early departure fee must be paid. Contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 399 reviews
Cleanliness: 7.35
Service: 7.85
Location: 8.85
Room Quality: 6.85
Amenities: 8.15
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 8.15
L
Lea • couple • us
9
Pros:

The clean room kind staff

Cons:

Nothing

2026-02-12 • via Nuitee
D
douglas • family_with_children • us
10
2026-01-25 • via Nuitee
R
Ronald • solo_traveller • us
9
Great!!!
Pros:

Staff was great and place was clean and comfortable with amenities.

Cons:

Location

2026-01-19 • via Nuitee
L
Lisa • couple • us
7
2026-01-19 • via Nuitee
N
Neil • couple • us
7
2026-01-19 • via Nuitee
D
Deborah • family_with_children • us
9
I will come back!
2026-01-17 • via Nuitee
J
Johnny • couple • us
10
2026-01-13 • via Nuitee
D
Dominique • couple • us
5
The staff was very friendly and helpful
Pros:

The balcony

Cons:

How old it is

2026-01-12 • via Nuitee
D
Daniela • couple • us
10
2026-01-06 • via Nuitee
G
Gino • couple • us
1
Since we were celebrating our 40th anniversary, we thought we could have been upgraded to a suite.
Pros:

As a Hilton honors member we were disappointed with the room. There were no credits offered to us for breakfast. The room had problems with toilet

Cons:

The bed was uncomfortable, the scarce towels were hard

2026-01-05 • via Nuitee
T
Tricia • couple • us
10
2025-12-31 • via Nuitee
P
Pedro • family_with_children • us
2
I felt cheated for paying for the last day when i checked out early for being unhappy during my stay
Cons:

The room wasn't properly clean and the toilet didnt work properly either. I needed to take the top off the toilet after every flush to stop it from running the entire time. I was so unhappy that I checked out a day early and I lost money because I wasn't refunded that money for the day I didnt stay...

2025-12-29 • via Nuitee
T
Terry • couple • us
10
2025-12-27 • via Nuitee
H
Hillary • couple • us
9
Thoroughly enjoyed my stay! Robert from the breakfast dining room was amazing and everyone was so accommodating!
Pros:

It was a beautiful property and conveniently located. The rooms were lovely with personal balconies! Loved it!

Cons:

We unfortunately had ants in our bathroom but the staff generously and quickly moved us to another room!

2025-12-22 • via Nuitee
M
Miatta • couple • us
9
Lovely!
Pros:

Clean

Cons:

NA

2025-12-19 • via Nuitee
T
Thomas • couple • us
8
2025-12-08 • via Nuitee
D
DValse19 • couple • it
7
Pros:

Hotel strutturato, bella hall e stanze spaziose con una doccia grande. Stanza pulita

Cons:

Camere molto usate poco curate e costo del parcheggio pari a 15 dollari

2025-12-07 • via Nuitee
G
Gary • solo_traveller • us
10
Pros:

All

2025-12-05 • via Nuitee
T
Tim020894 • extended_group • us
1
I have nothing good to say about that hotel thank you
Pros:

The hospitality was the worst that I've seen and all the time that I've been traveling I don't recommend that for anyone they charge for breakfast they charge for water they charge for towels unfriendly and no hospitality

Cons:

Nothing pertaining to that hotel

2025-12-03 • via Nuitee
N
Null • extended_group • ca
8
2025-11-25 • via Nuitee