Wingate by Wyndham Macon I-475

Hotels
•
Wingate by Wyndham
7.6 (419 reviews)
140 Plantation Inn Dr , Macon , US
+1 478-476-8111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location (close to eateries and gas stations)
Good price / value for money
Several mentions of clean rooms
Comfortable beds reported by multiple guests
Helpful / exceptional staff in multiple reviews
Free breakfast available
Cons:
Musty / sewer-like odors and other sanitation concerns
Breakfast area poorly maintained (limited variety, gnats, odors)
Small/tiny bathrooms; shower and plumbing issues
Noisy rooms / paper-thin walls
Maintenance issues: broken lights, electrical/AC problems
Occasional unexpected charges (smoking fee dispute)

Categories

Cleanliness
6.8
Mixed reports: several guests called rooms 'very clean', but multiple reviews cite musty/sewer-like odors, floors needing mopping, and breakfast-area sanitation issues (gnats), so overall below the target.
Service
9
Generally strong service: several comments praise 'exceptional' or 'great' staff and helpfulness; some isolated reports of unfriendly staff and a disputed charge, but positives dominate.
Location
9.5
Consistently praised: many guests cite 'great location', proximity to eateries and gas stations and lots of places to eat.
Room Quality
5.5
Multiple issues reported: small/tiny bathrooms, noisy/paper-thin walls, old/lumpy mattresses, shower/door leaks, broken lighting and electrical/AC problems—overall noticeably below average.
Amenities
6.5
Basic amenities only: free breakfast present but often poorly maintained, no pool available to some guests, missing in-room coffee makers reported; slightly below average for expectation.
Value for Money
8.6
Frequently described as 'good value' and 'great price' by many guests, though a few instances of unexpected fees reduce a perfect score.
Food and Beverage
6.4
Breakfast service is inconsistent: some found it adequate or excellent, but many report limited variety, poor maintenance, odors and even gnats in the buffet area—overall below target.
Overall Experience
8.5
Mixed but positive-leaning: good price and location with strong staff service lead to many satisfied stays, though cleanliness, room-quality and breakfast issues reduce the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location and Modern Amenities

Indoor Pool and Free WiFi

Comfortable Accommodations and Complimentary Breakfast

Experience convenience and comfort at SureStay Plus Hotel by Best Western Macon West. Located just 19 minutes from Macon city centre, our hotel offers a sun deck, heated indoor pool, and free WiFi for all guests to enjoy. Relax in our well-equipped rooms with flat-screen TVs, microwave, and refrigerator. Start your day with a hot buffet breakfast and take advantage of our business center and free parking. Whether you're here for work or leisure, SureStay Plus Hotel by Best Western Macon West has everything you need for a pleasant stay. Book now and make the most of your visit to Macon.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 419 reviews
Cleanliness: 6.8
Service: 9
Location: 9.5
Room Quality: 5.5
Amenities: 6.5
Value for Money: 8.6
Food and Beverage: 6.4
Overall Experience: 8.5
M
Marshall • solo_traveller • us
7
2026-11-07 • via Nuitee
K
Kimberly • couple • us
10
2026-11-05 • via Nuitee
D
DANIEL • couple • ca
10
2026-11-05 • via Nuitee
K
Karen • couple • us
10
2026-11-04 • via Nuitee
K
Karen • couple • us
10
Good choice, good price
Pros:

Rooms were very clean. Great location. Also lots of places to eat

Cons:

N/a

2026-10-29 • via Nuitee
M
Michelle • couple • us
8
2026-10-26 • via Nuitee
B
Benny • couple • ca
8
good value
Pros:

great location, comfortable bed, large room, good breakfast

2026-10-21 • via Nuitee
W
WAN JEN • couple • tw
8
2026-10-17 • via Nuitee
A
AbdurRahmaan • solo_traveller • us
5
2026-10-14 • via Nuitee
G
Gohsman • family_with_children • us
6
Pros:

Bed was comfortable. Free breakfast was adequate for 1 night stay.

Cons:

Room had a strong musty odor. Floors needed mopping. Shower door let water onto bathroom floor.

2026-10-14 • via Nuitee
E
Elisabeth • solo_traveller • us
6
Pros:

La habitación estaba limpia, la cama.y las almohadas también. El desayuno correcto

Cons:

El tipo de personas que había alrededor. Lo siento pero uso esta cadena hace mucho tiempo y volveré al otro que está en el I 75.

2026-10-12 • via Nuitee
C
Christopher • solo_traveller • us
8
2026-10-11 • via Nuitee
G
Gary • family_with_children • us
7
Great price
Pros:

The price , location, cleanliness

Cons:

Toilet wouldn’t stop running until we opened it and dropped the plunger. Breakfast had a few issues and too much description

2026-10-08 • via Nuitee
P
Patrick • solo_traveller • us
10
I was very happy with my stay.
Pros:

Overall, the Customer Service was exceptional.

Cons:

N/A

2026-09-19 • via Nuitee
J
John • solo_traveller • us
5
It was a motel room, to simply sleep in. Calling what they serve breakfast, is a joke.
Pros:

Room was just ok. Nothing special. Good location.

Cons:

Tiny, very tiny bathroom. Coffee cups, no coffee maker at all. Shower very small and slick. Footing poor.

2026-09-19 • via Nuitee
R
Romaine • solo_traveller • us
3
Pros:

The mattress was soft & lumpy, but old style & easy for someone with short legs to get onto compared to the high mattresses in most hotel rooms.

Cons:

The sewer-like stench emitting from the bathroom sink, floor & shower drains. I spent the night with the sheet covering my nose. Ambulatory Senior guests are automatically put in Handicap rooms that may be seldom occupied so odors buildup inside the room. Why aren't guests asked first if they need a Handicap room?

2026-09-15 • via Nuitee
B
blue • couple • us
5
2026-09-14 • via Nuitee
S
Sameera • couple • us
1
Cons:

Charged a $50 smoking fee literally stopped there to sleep ! Never once smoked in the room manager charged my card after paying $100 just to stay there for less than 12 hrs do not recommend this property at all

2026-09-14 • via Nuitee
A
Anne • couple • us
9
Adequate.
Pros:

Did not realize 2 in same tow.

Cons:

Staff not friendliest

2026-09-12 • via Nuitee
G
goodien • solo_traveller • us
3
Needs work..
Pros:

The staff was great the bed was comfortable

Cons:

The lights were broken. I couldn't see to put on my contacts.. also it was so dark I left the charger to the cell phone and a pair of glasses. I took them off and charged the phone ..BEFORE BED. but could not see them in the MORNING BECAUSE IT WAS SO dark IN THE ROOM. They were left behind.
The BIGGEST PROBLEM WAS THE ELECTRICAL SITUATION THE AIR CONDITIONING WAS BROKEN AND THE BRAKERS WENT OFF A FEW TIMES LEAVING THE CLOCK BLINKING AND NO LIGHTS OVER THE SINK THE AIR CONDITIONING COULD NOT BE SET THE HEAT EVEN WENT ON.
MY MOTHER IN-LAW WOKE UP AT 5AM BECAUSE OF THE AIR CONDITIONING PROBLEM..
SO WE DIDNT SLEEP WELL .
NO POOL ETHER.. THE STAFF WAS GREAT THE BREAKFAST AND COFFEE WAS EXCELLENT! ...

2026-09-09 • via Nuitee