Sonesta Simply Suites Chicago O'Hare Airport

Hotels
Sonesta Hotels
8 (1939 reviews)
4021 North Mannheim Road , Schiller Park , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Good value for money
Convenient location
Cons:
Poor cleanliness
Bad customer service
Limited food options

Categories

Cleanliness
6.33
Several reviews mentioned poor cleanliness, notably regarding bed sheets and roaches.
Service
7.8
Mixed reviews on service, with some helpful staff but significant complaints about customer service.
Location
8.84
Positive remarks regarding proximity to the airport and other venues.
Room Quality
8.29
Generally favorable comments about room size and comfort, despite some concerns.
Amenities
8.32
Amenities like kitchens and airport shuttle were positively reviewed.
Value for Money
8.78
Guests felt they received good value for the price paid.
Food and Beverage
7.33
Lack of breakfast options mentioned, with overpriced snacks noted.
Overall Experience
8.3
Overall good experiences were reported, with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:06

Property Description

Spacious Suites with Kitchenettes
Experience the convenience of a kitchenette in every suite at Sonesta Simply Suites Chicago O'Hare, making you feel right at home during your stay.

Amenities for a Comfortable Stay
Enjoy a 24-hour fitness center, guest laundry facilities, and a relaxing terrace with barbecue facilities and a gazebo, ensuring a pleasant and convenient experience.

Convenient Location and Parking Options
Located near Chicago International Airport, with free airport transfers, and offering easy access to the city center, our hotel is the perfect choice. Take advantage of our affordable parking options for short and long term stays.

Book now for a delightful stay at Sonesta Simply Suites Chicago O'Hare, where comfort and convenience meet seamlessly.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For extended parking please contact the hotel directly.

When traveling with pets, please note that an extra charge of $75 fee per stay for stays up to 7 nights; $150 for all longer stays. A maximum of 2 pet(s) per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 1939 reviews
Cleanliness: 6.33
Service: 7.8
Location: 8.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.3
J
Josh family_with_children us
1
Won’t be back
Pros:

Nothing

Cons:

Was dirty, uncomfortable, animal hair everywhere. Everything in bathroom rusty
Toilet seat loose . Just a bad room

2026-03-21 via Nuitee
R
Richard couple us
9
2026-03-19 via Nuitee
J
Jonathan family_with_children ie
1
2026-03-18 via Nuitee
E
Eugenia solo_traveller us
7
2026-03-18 via Nuitee
C
CoRonda solo_traveller us
10
Will be back soon!
Pros:

Clean. I love the convenience of the kitchenette.

2026-03-16 via Nuitee
D
Diaz family_with_children us
1
Pretty disappointing
Pros:

That it was close to the airport. The only good thing about this property

Cons:

The staff, specially the property manager, they need to find better people that know how to treat the customers better.

2026-03-16 via Nuitee
A
Autumn couple us
1
Horrendous
Pros:

Location

Cons:

Our room stinks. The room is freezing, the heat doesn’t work. There has been noise disturbance above us going on 6 hours, and nothing has been done. No chance of sleeping. We asked to be moved, and was told no other rooms available. I travel a lot, and this is the worst stay I’ve ever experienced.

2026-03-15 via Nuitee
T
Theresa couple us
9
Great place to sleep during a long airport layover.
Pros:

Staff was excellent! Room was spotless. The bed was amazingly comfortable!!!!

Cons:

All was excellent

2026-03-15 via Nuitee
Y
YUYU couple jp
9
2026-03-13 via Nuitee
A
Abid couple sa
8
2026-03-11 via Nuitee
D
David extended_group fr
9
Pros:

L'accueil du personnel

Cons:

Le parking payant

2026-03-07 via Nuitee
L
Lena couple de
5
Pros:

Das Personal ist sehr freundlich und es ist immer jemand da.

Cons:

Teppichboden, uralte Ausstattung, keine Kochutensilien und ein sehr veraltetes Badezimmer.

2026-03-07 via Nuitee
O
Omar couple is
8
2026-03-06 via Nuitee
R
Raja couple us
9
Awesome
Pros:

Kitchen facility , location , free airport shuttle

Cons:

Nothing

2026-03-06 via Nuitee
K
Konstantin solo_traveller us
10
Pros:

All

2026-03-05 via Nuitee
M
mi lun solo_traveller tw
9
2026-03-03 via Nuitee
M
Miguel family_with_children us
4
Ample rooms with kitchenette is a plus, I would stay again if the smell is completely eliminated.
Pros:

Shuttle service, albeit an old van. Ample rooms with kitchenette.

Cons:

Smell of cigarette smoke in both rooms., no restaurant no breakfast.

2026-03-02 via Nuitee
S
said solo_traveller jo
8
2026-03-02 via Nuitee
W
WILLIAM solo_traveller gb
5
It was ok.
Pros:

It was suitably quiet but the absence of any food, restaurant etc is a distinct negative.

Cons:

Please see answer above.

2026-03-02 via Nuitee
Y
Yeadul couple us
7
Excellent
Pros:

Okay

Cons:

Good

2026-02-27 via Nuitee