Best Western Louisville East Inn & Suites

Hotels
•
Best Western
7.7 (823 reviews)
9802 Bunsen Way , Louisville , US
+1 502-499-0000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast variety
Cons:
Cleanliness issues
Uncomfortable room conditions
Need for renovations

Categories

Cleanliness
6.03
Several reviews indicated issues with cleanliness, including smells and dirt in the rooms.
Service
9.5
Multiple guests praised the friendliness and helpfulness of the staff.
Location
9.04
Guests mentioned the good location in relation to nearby attractions.
Room Quality
6.49
Reviews indicated a need for upgrades and maintenance in room conditions.
Amenities
7.52
Some amenities were adequate, but several comments mentioned the need for updates.
Value for Money
7.98
Some guests found the hotel to be good value for the price, despite some drawbacks.
Food and Beverage
7.03
Breakfast options received mixed reviews, with some guests reporting cold food.
Overall Experience
8
Overall sentiments are mixed, with friendly service and good location noted but significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:37

Property Description

Convenient Location
Located just 22.5 km from Churchill Downs and 19 km from downtown Louisville, Best Western Louisville East Inn & Suites offers easy access to major attractions.

Comfortable Accommodations
Each room features cable TV, work desk, and complimentary toiletries. Some rooms even come with a convenient sofa bed for extra comfort.

Fantastic Amenities
Enjoy free WiFi, an indoor heated pool, fitness centre, hot tub, and a business centre. Start your day with a delicious continental breakfast with hot items included.

Ready to experience a comfortable stay with great amenities? Book your stay at Best Western Louisville East Inn & Suites now!

Important information:

Guests must be 21 years of age or older to check-in.

Please note that listed room occupancies are absolute maximum number of people allowed per room. Additional guests above the maximum room occupancy are not allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Location

Property Accessibility

Total Disability Score: 6.43
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
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Guest Reviews

7.7
Based on 823 reviews
Cleanliness: 6.03
Service: 9.5
Location: 9.04
Room Quality: 6.49
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.03
Overall Experience: 8
M
Maria M. • solo_traveller • de
9
Located in a peaceful area, but not far from all the main roads, shopping, and restaurants.
Pros:

Great location for activities in J-town, St. Matthews, and Middletown. Everything was clean.

Cons:

I don't care for bathroom sinks in the bedroom, but as I was alone, it was OK.

2026-10-30 • via Nuitee
B
bostic • couple • us
8
2026-10-27 • via Nuitee
S
SHAHANSHAH • family_with_children • ae
1
Pros:

Nothing

Cons:

Mattress
Staff

2026-10-24 • via Nuitee
M
Michael • family_with_children • us
3
2026-10-24 • via Nuitee
A
Angel • family_with_children • us
9
Cons:

Needed more parking in the front.

2026-10-15 • via Nuitee
B
Bethany • family_with_children • us
8
2026-10-15 • via Nuitee
T
Thomas • family_with_children • us
3
2026-10-12 • via Nuitee
K
Kuhn • solo_traveller • us
10
Pros:

Budget friendly and clean.
Was it a luxurious hotel no but do you want something budget-friendly and clean this is it and the continental breakfast was amazing
It's tucked into a corner so it's not hard to get into and you're not that far from town or restaurants or stores

Cons:

The only downfall is there is not very good parking like parking is very very limited

2026-10-12 • via Nuitee
J
Jeri • couple • us
10
2026-10-09 • via Nuitee
N
Nasecah • couple • us
10
Pros:

The whole experience

2026-09-19 • via Nuitee
T
Timothy • solo_traveller • us
6
2026-09-14 • via Nuitee
X
Xyenna • couple • us
8
2026-09-14 • via Nuitee
S
Shavonda • couple • us
10
2026-09-08 • via Nuitee
S
Shyann • couple • us
10
2026-09-04 • via Nuitee
L
L Diane • couple • us
10
Everything went well
Pros:

The staff was excellent. The hotel was clean and comfortable. The breakfast was good.

Cons:

Nothing

2026-09-01 • via Nuitee
B
Bennett • solo_traveller • us
10
Pros:

the location was perfect for my needs the front desk clerk was amazing super nice and very helpful

2026-08-28 • via Nuitee
L
Laura • couple • us
7
2026-08-25 • via Nuitee
L
Laura • couple • us
7
2026-08-25 • via Nuitee
L
Laura • couple • us
8
2026-08-25 • via Nuitee
J
John • couple • us
6
Pros:

Good hotel for the price, with an adequate breakfast.

Cons:

The hotel is quite old and dated.

2026-08-19 • via Nuitee