Clarion Pointe Wake Forest - Raleigh North

Hotels
7.4 (577 reviews)
12401 Wake Union Church Road , Wake Forest , US
+1 919-556-4007

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Convenient location
Clean rooms reported by several guests
Indoor pool and pleasant pool area
Affordable / good price
Breakfast available
Cons:
Strong smell of marijuana reported by multiple guests (safety/comfort concern)
Noisy air conditioning and general room noise issues
Plumbing problems (toilet not flushing) and electrical outlets failing
Pool closing time and lukewarm hot tub
Occasional poor front-desk handling (billing/refunds, response to maintenance issues)
Uncomfortable beds and small room sizes for some guests

Categories

Cleanliness
6.5
Mixed: several guests noted rooms were clean, but multiple reports of strong weed smell and an overall uncomfortable atmosphere lowered perceived cleanliness.
Service
8.6
Mostly positive: numerous mentions of friendly, helpful staff (specific praise for Charles and other front-desk staff), though a few reports of unhelpful responses (e.g., no help for a chirping fire detector) introduce some inconsistency.
Location
9
Consistently positive: multiple guests cited the location as convenient and easy to find; pool area and surroundings were highlighted as good for their stay.
Room Quality
5.5
Below average: complaints about noisy air conditioning, a toilet that wouldn’t flush, outlets not working, small room size, uncomfortable bed and early-morning noise issues.
Amenities
7.8
Generally OK: indoor pool and pool area were appreciated and breakfast is offered, but hot tub temperature issues, pool closing times, and aging in-room amenities (fridge/coffee maker) tempered the score.
Value for Money
7.7
Fairly positive: several guests noted the hotel was a decent or budget-friendly option for the price, despite some service and room-quality drawbacks.
Food and Beverage
7.5
Neutral-to-positive: breakfast was mentioned as available and acceptable (timing noted), but in-room coffee quality was criticized.
Overall Experience
6.6
Mixed experience: some guests would stay again and praised staff and location, while others felt unsafe, encountered significant issues, or checked out early.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location and Nearby Attractions

The Clarion Pointe Wake Forest – Raleigh North is ideally situated just off Route 1, providing easy access to downtown Wake Forest and popular attractions like the Southeastern Baptist Theological Seminary and The Factory Ice House & Soccerplex. With the Raleigh Convention Center, Raleigh-Durham International Airport, and Triangle Town Center mall all within a short distance, guests can explore the area with ease.

Full-Service Amenities

Guests can indulge in a range of amenities, including a complimentary hot breakfast, free local calls, and access to an exercise room, indoor pool, and hot tub. Business travelers can take advantage of free high-speed Internet, a business center, and fax services, while all rooms feature modern conveniences like flat-screen TVs, coffee makers, and free HBO.

Local Businesses and Corporations

For those traveling for work, the hotel's proximity to major companies like Flextronics International and CenturyLink Inc. make it a convenient choice. Whether for business or leisure, the Clarion Pointe offers a comfortable stay with a touch of Southern hospitality.

To experience these exceptional amenities and more, book your stay at Clarion Pointe Wake Forest – Raleigh North today.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that pets are allowed for a surcharge.

The hot tub is closed due to repairs. Please list on Booking.com so customers will know the hot tub is closed 1-31-25 to 2-8-25.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.4
Based on 577 reviews
Cleanliness: 6.5
Service: 8.6
Location: 9
Room Quality: 5.5
Amenities: 7.8
Value for Money: 7.7
Food and Beverage: 7.5
Overall Experience: 6.6
H
Herndon • couple • us
10
2026-10-31 • via Nuitee
K
Kelly • family_with_children • us
8
Pros:

people and the cleaning

Cons:

the doors lock and the pools close at 10

2026-10-30 • via Nuitee
M
Mitchell • couple • us
10
2026-10-29 • via Nuitee
J
Joanne • couple • us
7
This Clarion appeared to be making efforts updating guest accommodations and honest about want to know guest evaluation
Pros:

The staff were very friendly and helpful. Location was good for our stay
Nice breakfast til 9 am; 10 am weekends
Indoor Pool available . Bath and shower had nice features.

Cons:

Frig needs replacing. Cheap coffee maker
Tv was good size but not able to get Guide to work . Room size smaller than average but made good use of space

2026-10-28 • via Nuitee
G
gunter • family_with_children • us
9
2026-10-27 • via Nuitee
P
Phillips • couple • us
8
Not a bad place to stay for the money
Pros:

Easy to find , friendly staff

Cons:

Hot tub was warm not hot . Bed was uncomfortable

2026-10-25 • via Nuitee
W
White • solo_traveller • us
8
2026-10-25 • via Nuitee
T
Tanequia • couple • us
8
2026-10-22 • via Nuitee
W
Wendy • solo_traveller • us
1
Thieves that won’t correspond once they take your money. Shady!
Pros:

Clean room

Cons:

Smelled like pot would knock you down. They charged me for four nights. I was there for one. They won’t refund me even though I checked out the same night

2026-10-22 • via Nuitee
K
Kitchens • solo_traveller • us
8
Pros:

Charles at front desk was very helpful during check in and later when I had questions about room. Would stay again.

2026-10-20 • via Nuitee
J
Jenifer • solo_traveller • us
7
2026-10-19 • via Nuitee
S
Shelby • solo_traveller • us
10
2026-10-19 • via Nuitee
L
Laura • solo_traveller • us
9
2026-10-19 • via Nuitee
J
Jana • solo_traveller • us
9
Pros:

Location and cleanliness

2026-10-15 • via Nuitee
A
Amaria • couple • us
10
2026-10-14 • via Nuitee
S
Steven • couple • us
7
2026-10-10 • via Nuitee
S
Sven • solo_traveller • de
9
2026-10-09 • via Nuitee
G
Garfield Garrett • solo_traveller • us
7
Pros:

Staff was friendly and helpful.

Cons:

The air conditioner was loud and kept waking me up.

2026-10-09 • via Nuitee
B
Borisuk • family_with_children • us
5
Accommodations were okay, staff was pleasant for the most part, but not what we expected.
Pros:

We were able to book a room here at the last minute because of a mix up at our original hotel. The woman that welcomed us at the front desk was very pleasant.

Cons:

We were greeted in the parking lot by an overwhelming smell of weed. The front door was locked, which we have never experienced in all the years we have been traveling to various hotels. Very few of the outlets in the room worked. I was awakened very early in the morning by what sounded like a stampede above me.

2026-10-08 • via Nuitee
K
Kevin • couple • us
3
Cons:

Fire detector chirping all night. No help from front desk.

2026-09-15 • via Nuitee