Clarion Pointe Wake Forest - Raleigh North

Hotels
7.6 (700 reviews)
12401 Wake Union Church Road , Wake Forest , us
+1 919-556-4007

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Poor breakfast service

Categories

Cleanliness
6.68
Several negative comments regarding cleanliness, such as the presence of hair in the shower and a general report of uncleanliness in some areas.
Service
8.15
Comments on the staff being friendly and helpful, although there were some service issues during breakfast.
Location
8.69
Positive feedback on the hotel's convenient location with access to shopping and restaurants.
Room Quality
7.14
Mixed feedback about room comfort, with specific discomfort stated about bed quality.
Amenities
7.67
The pool being clean was noted, but there were concerns about the pool area and soundproofing.
Value for Money
8.13
The hotel provided reasonable value based on overall experience despite some issues.
Food and Beverage
6.68
Breakfast quality was rated poorly by some guests, and there were concerns about breakfast service.
Overall Experience
7.65
Overall experiences varied, with notable positives and significant negatives but a decent average stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:48

Property Description

Convenient Location and Nearby Attractions

The Clarion Pointe Wake Forest – Raleigh North is ideally situated just off Route 1, providing easy access to downtown Wake Forest and popular attractions like the Southeastern Baptist Theological Seminary and The Factory Ice House & Soccerplex. With the Raleigh Convention Center, Raleigh-Durham International Airport, and Triangle Town Center mall all within a short distance, guests can explore the area with ease.

Full-Service Amenities

Guests can indulge in a range of amenities, including a complimentary hot breakfast, free local calls, and access to an exercise room, indoor pool, and hot tub. Business travelers can take advantage of free high-speed Internet, a business center, and fax services, while all rooms feature modern conveniences like flat-screen TVs, coffee makers, and free HBO.

Local Businesses and Corporations

For those traveling for work, the hotel's proximity to major companies like Flextronics International and CenturyLink Inc. make it a convenient choice. Whether for business or leisure, the Clarion Pointe offers a comfortable stay with a touch of Southern hospitality.

To experience these exceptional amenities and more, book your stay at Clarion Pointe Wake Forest – Raleigh North today.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that pets are allowed for a surcharge.

The hot tub is closed due to repairs. Please list on Booking.com so customers will know the hot tub is closed 1-31-25 to 2-8-25.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 700 reviews
Cleanliness: 6.68
Service: 8.15
Location: 8.69
Room Quality: 7.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 6.68
Overall Experience: 7.65
J
Joni • solo_traveller • us
7
2026-08-17 • via Nuitee
T
T6667KEhw • Family
10
We had a great stay !!!!
Pros:

All the staff were extremely helpful and very accommodating. The beds in the room that we were given at first were way too hard for my back (I didn't say anything until after the second night). Gita reached out to the manager (or owner..not sure) and by the time we got back to the hotel that 3rd evening, they had another room all cleaned and prepped for us with much softer beds in it. That was a total game changer for our stay. Next, the breakfast foods were very fresh and kept well stocked by the very sweet Miss Brenda. I would also like to give a shout out to the rest of the fine staff that helped us during our week long stay. In no particular order: Charles, Bonnie, Nicole and "help me Rhonda" (I have already mentioned Gita and Brenda above). Another bonus perk is the cute little Mexican restaurant across the street. It is the best Mexican food we have ever had !!! We will definitely be staying at this hotel again next year when we head to NC to visit our family and friends !!! Highly recommended !!! A++

2026-08-11 • via Tripadvisor
L
Leon • solo_traveller • us
8
2026-08-11 • via Nuitee
Q
Quaisha • couple • us
6
2026-08-10 • via Nuitee
C
Carissa • couple • us
10
2026-08-06 • via Nuitee
C
Carissa • couple • us
10
Great
Pros:

Clean

Cons:

Nothing

2026-08-06 • via Nuitee
L
Lando • couple • us
10
2026-07-25 • via Nuitee
C
Cartina • extended_group • us
10
Home away from home!
Pros:

It felt like home away from home!

Cons:

The breakfast server could have been a little more polite but we helped her out and she loosened up a bit. No complaints

2026-07-23 • via Nuitee
J
Javona • family_with_children • us
7
2026-07-22 • via Nuitee
P
Paula • solo_traveller • us
10
2026-07-20 • via Nuitee
J
Johnson • couple • us
1
2026-07-18 • via Nuitee
E
Elliott • solo_traveller • us
8
2026-07-18 • via Nuitee
D
Dana • couple • us
6
Pros:

It was quiet until about 3 and people decided to run up and down the hallways screaming , high and drunk. We did enjoy the pool and the vibe there.

Cons:

The beds were not comfortable at all. The rooms are made pretty small for a family to stay.

2026-07-11 • via Nuitee
K
Kenneth • couple • us
8
Very relaxing
Pros:

The jacuzzi was ❤️

Cons:

Breakfast need pancakes or waffles

2026-07-06 • via Nuitee
R
Ryan • solo_traveller • us
10
2026-06-30 • via Nuitee
L
Lena O • couple • us
10
2026-06-29 • via Nuitee
C
Celia Merino • solo_traveller • ar
10
Pros:

Everything! Just super nice and confortable place to stay! People so nice ! Very clean! Just beautiful 😍

Cons:

Everything was awesome 👌

2026-06-28 • via Nuitee
J
jaquin • couple • us
1
Response back to manager what u stated is false it was no water pressure in our shower. I have video
Pros:

location was ok but that was it everything was a horrible expience and will never get a room there are any of there same hotel

Cons:

shower had no pressure it only dripped water call front desk the lady hung up without even telling me someone was coming. then when she got there she was like the wat working it was dripping it wouldnt even spray to your body. then talk with manager which had a attitude and final gave another wrong which was very smokey in a not smoking hotel whic flared up my daughter asthma. so i went back down stair the frotn desk called him again and he stated he wasnt coming back down the back he about to take a shower and not worry about it. i ask for a discount or something on room he said he not doing anything and got off the phone. then i ask for corporate number they gave me a card and to me to scan the qrcode which didnt work smh. then breakfast went to get waffle and it wasnt coming out anymore the worker ask me did i check to see if it was clogged up bc someone yesterday said it was working and thats what was wrong with it. i dont know how to check your machine then she look said its out and kept wiping the and wouldnt get anymore . they all seem like they didnt want to be there. i should get a full refund bc this was horrible and experience i had gotten other teammates to stay there and others was like there room was very smokey and the smoke detector kep going beeping

RESPONSE TO
Mr Patel you were rude and you didn’t accommodate when I told you what happen I n second room with smoke which causing problems you talk the young lady that you not coming down you were about to take a good shower. If you played replay to people they would have seen what your employee said at the waffle machine as well as how you were also wrong . But keep lying about things worked by your are not a good manager at all for that location. I was on the phone with corporate when the white couple came down and stated that they didn’t have in hot water and there room was Smokey as well but they were just going to leave and go somewhere else. Instead of addressing the problem you tell lies.

2026-06-27 • via Nuitee
K
Kathryn • couple • us
10
2026-06-23 • via Nuitee
L
Liz • solo_traveller • us
8
2026-06-22 • via Nuitee