DoubleTree by Hilton Hotel & Suites Jersey City

Hotels
•
Doubletree by Hilton
8.4 (849 reviews)
455 Washington Boulevard , Jersey City , us
+1 201-499-2400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
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Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Cons:
Housekeeping issues
Uncomfortable sofa beds
High pricing

Categories

Cleanliness
7.68
There were issues with housekeeping and not enough towels provided.
Service
9.15
Staff like Rosa and reception members were noted as exceptional and helpful.
Location
9.69
Many reviews emphasized the good location for accessing public transport and proximity to NYC.
Room Quality
8.14
Rooms were generally spacious but the sofa bed was uncomfortable.
Amenities
8.17
Facilities were decent, but some amenities like made beds were not consistently provided.
Value for Money
7.63
Prices were noted as high, typical for the area but perceived as slightly overvalued.
Food and Beverage
8.18
Breakfast service was adequate but lacked communication on timings.
Overall Experience
8.55
Despite some issues, guests generally expressed satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:39

Property Description

Luxurious All-Suite Hotel by the Hudson River

Spacious Suites with Modern Amenities
Indulge in separate living areas, flat-screen TVs, plush bedding, and stunning Manhattan skyline views in some suites. Enjoy the convenience of a microwave, refrigerator, and video game console for your entertainment.

Convenient Location and Transportation Services
Benefit from free shuttle services, proximity to the Bergen Light Rail, and easy access to the NY/NJ PATH train for seamless travel to Manhattan. Covered and uncovered parking options are available, ensuring a stress-free stay.

Dining, Fitness, and Business Facilities
Savor delectable meals at the on-site restaurant, stay active in the state-of-the-art fitness center, and utilize high-speed internet and modern business amenities. Experience comfort and convenience at DoubleTree Jersey City.

Book your stay at DoubleTree by Hilton Hotel & Suites Jersey City for a memorable experience near Manhattan!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 849 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.69
Room Quality: 8.14
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.55
T
Temisan • family_with_children • gb
9
2026-09-12 • via Nuitee
S
Sabrina Friedrich • family_with_children • de
9
Pros:

Das Hotel hat eine tolle Lage und super große,komfortable Zimmer.
Das Personal war durchweg sehr zuvorkommend und wahnsinnig freundlich.

2026-09-12 • via Nuitee
K
Kavina • solo_traveller • ca
8
2026-09-12 • via Nuitee
I
Ionel • solo_traveller • us
10
Great stay!
Pros:

Customer service

Cons:

NA

2026-09-11 • via Nuitee
J
Jérôme • family_with_children • fr
8
ne voulant pas loger à NYC c'était un bon choix au vue de ma composition familiale. Jersey city top
Pros:

accueil, personnels très sympa et professionnel, salle de sport, clim efficace, machine à glaçon dans le couloir, ascenseur, lits parfaits. Bref les point positif le sont vraiment.

Cons:

chambre sans la vue sur la skyline (habituel avec booking, toujours les vues les plus nulles, canapé assez médiocre, caution à l'arrivée, pas de balcon, pas ultra propre (correct mais franchement pour Hilton peu mieux faire, salle de bain jolie mais il manquait des accessoires (par exemple pas de balayette) ! mais bon dans l'ensemble j'y retournerai sans problème, mais également sans l'effet "waouuuu"

2026-09-11 • via Nuitee
M
Megan • family_with_children • us
9
Pros:

The woman at the front desk was so helpful on numerous occasions. The rates are a little high though.

2026-09-11 • via Nuitee
X
Xiaoyan • couple • us
10
2026-09-08 • via Nuitee
M
Margaret • solo_traveller • ie
10
2026-09-07 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Good view from windows. Close to Path Station. Comfortable bed. Sofa bed for additional person

2026-09-05 • via Nuitee
A
Aqsa • family_with_children • gb
1
2026-09-01 • via Nuitee
T
Tessa • solo_traveller • us
10
Pros:

The staff was great. Very friendly, helpful and informative at check in. The room was clean, comfortable and a good size. Parking was easy. If taking the PATH, its only about an 8-10 minute walk.

2026-08-31 • via Nuitee
S
Stanislaw • family_with_children • pl
8
Cicha i spokojna okolica. Dobre miejsce na kwaterunek jeśli chcemy odpocząć o zgiełku jaki serwuje NY.
Pros:

Hotel przy samej rzece, centrum handlowym oraz stacji kolei do NY.

Cons:

Trafiłem na pokój toż nad wentylatorami, których hałas w nocy komplikował komfort spania.

2026-08-29 • via Nuitee
S
Stanislav • couple • sk
8
Pros:

We spent some days in your hotel some years ago, so that chose it again. The hotel is a bit "used", however, still ok. Check-in personel was not too polite. The next day there were nice people at the reception and changed us the room - we got noisy 1408 first...new room was very nice and met our expectations for the price paid.

Cons:

Check-in personel, only A´la carte breakfast.

2026-08-26 • via Nuitee
A
Alessandro • family_with_children • it
5
Great location for an hotel that definitely need renovation
Pros:

Convenient location for Jersey City and Manhattan

Cons:

It was a family trip and as we came in with our luggages there was nobody to help.
We book for 4 people but the sofa bed wasn’t ready and towels only for few people.
Linen was very old with holes even when we asked to change.
Definitely not worth $ 350,00 per night

2026-08-25 • via Nuitee
S
Sharrique • couple • us
8
Great location, check in process needs improvement
Pros:

The location, clean and comfortable

Cons:

The property itself was great, and our guests continue to enjoy staying here. However, the check-in process was frustrating and could use improvement.

When our guest arrived at 6 p.m., their room was not ready even though check-in begins at 4:00 p.m. We booked a room again this weekend Aug 15-17, unfortunately the front desk was unable to locate their reservation for more than 30 minutes. After traveling for 12 hours, the added confusion and delay were less than ideal. This is the second check-in issue we’ve experienced in less than two months.

Our guest really enjoy the property and would gladly stay again, but I hope management takes a closer look at the check-in process. A smoother and more reliable arrival experience would make a significant difference.

2026-08-19 • via Nuitee
M
Mohd • family_with_children • us
10
Great customer service.
Pros:

Location and Parking

2026-08-12 • via Nuitee
D
Danielle • solo_traveller • br
7
2026-08-11 • via Nuitee
B
Barbara • family_with_children • us
9
Comfortable, friendly, convenient, nice neighborhood
Pros:

It was close to transportation for our trip to NYC.

Cons:

No microwave

2026-08-08 • via Nuitee
A
Abdul • family_with_children • ca
9
2026-08-04 • via Nuitee
M
Muhammad • solo_traveller • ae
9
2026-08-04 • via Nuitee