La Quinta by Wyndham New York City Central Park

L’accueil pas chaleureux
La taille de la chambre
La propreté
La vétusté des meubles et des équipements de la chambre et des communs.
Le petit déjeuner (pas complet du tout) que du thé et café…pas de machines à jus, apparemment suivant les avis déjà depuis plusieurs mois voir plus…pas de chocolat chaud ou de lait chaud…pas de pâte à tartiner juste beurre ou petite dose de confiture.
L’eau dans la chambre qui coule marron.
La climatisation qui fait un bruit de moissonneuse batteuse.
L’ascenseur jamais disponible.
Le materiel du ménage toujours dans les couloirs, mais vu qu’ils ne s’en servent pas ça ne pose pas problème.

One small elevator made it difficult to get up and down. The bathroom was so small that I had to get dressed in the shower. Could barely fit between toilet and sink and I’m only 5’4” and average.

Fire alarm turned on and they couldn’t stop it for the whole night

房间非常小,窗式空调有点吵, 只有一部电梯,高峰要等.但地段无敌,还要什么自行车?

Las habitaciones son muy pequeñas para 3 personas

Le rapport qualité prix est très mauvais , l hôtel est très cher par rapport aux équipements annoncés. Les chambres ne sont pas faites même si on le demande, pendant 5 jours c est un peu long!Pas de cafetière dans certaines chambres, machine à jus de fruits cassée pendant 3 jours, pas de fruits au petit déjeuner, un seul ascenseur pour tout l hôtel, il y a la queue en permanence… un soir nous avions pris des plats surgelés à réchauffer au micro onde de l hôtel. Le micro onde etait cassé sans étiquette pour prévenir. Lorsque nous avons demandé à la réception, aucune solution ne nous a été proposée ! Il y a pourtant des cuisines pour préparer le petit dej…Nous sommes donc partis nous coucher sans manger. Nous avons fait une réclamation à la réception, malgré ça la responsable ne nous a pas répondu! J essaie de faire une réclamation sur booking. Enfin il faudrait prévoir un nettoyage des vitres et de la moquette de toute urgence. Petit dej bof pas de grille pain ni de gaufres comme sur les belles affiches dans le restaurant, enfin dans la pièce minuscule qui sert de salle de petit dej! Bref quelle déception ! Nous avons voyagé 3 semaines dans les hôtels et c est la première fois que je mets un avis négatif. Mais bon pour 1400 dollars on attendait mieux!!! Enfin la chambre pour 3 passe pour une nuit à mon avis mais pas plus. C est tellement minuscule que nous avons demandé une 2eme chambre au bout de 3 nuits car on souffrait presque de claustrophobie ! Nous ne reviendrons pas dans cet hôtel car je pense que l on peut trouver nettement mieux pour le même prix.

The air conditioning only blew in one direction, leaving the back of the room uncomfortable and hot. The bathroom was far too small—with my daughter and nephew traveling with me, changing in there was a tight squeeze. Electrical outlets were also very limited; we had to rely on an extension cord, and my nephew even had to charge his phone in the bathroom. Additionally, the television is outdated and should be upgraded to a smart TV.

NA

The building interior is in poor repair. This hotel is little better than a homeless shelter. I cannot believe that the Wyndham and LaQuinta branding are assigned to this hotel. I was shocked when I entered the assigned room. Carpeting on left side of bed was soaked. Handle in the stained tub/shower fell off in my hand. The ceiling is peeling and hanging down, the baseboards outside of the rooms are rusted and filthy. The room shades are old and fraying, the windows so thick with dirt they can't be seen through. The elevator is little more than a joke with guests having to wait 15-20 minutes for access. Considering the condition of the room and building I was honestly afraid to eat so I cannot comment on the quality of the food or the cleanliness of the kitchen. This website shows errors when uploading photos. I am contacting Wyndham/LaQuinta Corporate and will share photos with them.

The existence of the hotel

We had a major problem with our toilet (which we noticed upon walking in) and the staff was overall very rude when we asked for help. I was very disappointed by their attitudes and there was an extreme lack of customer service.

Nothing

We booked two rooms for a business trip for five nights and checked in on May 10, 2026. At approx. 4:00 a.m. during the first night, I woke up to a noise and personally saw a mouse jump from the area near the window heater onto the floor of Room 608. I reported the incident immediately.

I was told that the hotel was full, so the overnight receptionist gave me another room for the remaining part of the night. However, he informed me that the bathroom in that room was not working and should not be used.

The following morning, we checked out because we no longer felt comfortable continuing our stay. We stayed at another hotel which we booked thru booking.com too for the remaining four nights. This was not a voluntary change of plans; we had arrived intending to complete the full stay.

The general manager later apologized in writing and stated that he understood why we felt uncomfortable continuing under those circumstances. However, after repeated follow-ups for approximately three months, the hotel informed us that no further compensation would be provided.

The hotel also stated that the night’s stay and facility fee had been refunded. However, the credits from the hotel that appeared on our card totaled only USD 188.96 while we paid USD 3161.14 for 2 rooms/5 nights. (Booking.com separately provided USD 474.17 as a goodwill payment.) As a conclusion we did not receive the requested itemized folio or a clear written breakdown explaining the amount. Most of the original five-night accommodation charge therefore remained unreimbursed.

Seeing a mouse in the room, being moved to a room with a non-functioning bathroom, and then receiving no clear accounting or satisfactory resolution made this an extremely disappointing experience. This experience fell far below what I expected from a Wyndham-branded property.