La Quinta by Wyndham New York City Central Park

Hotels
•
La Quinta by Wyndham
6.6 (5181 reviews)
31 West 71st Street , New York , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
4.89
The carpet had not been vacuumed and was worn with holes; bathrooms were described as small and outdated.
Service
7.86
Staff were mentioned as friendly and helpful, particularly Mike at the front desk.
Location
8.4
Many reviews highlight the great location, near key attractions.
Room Quality
5.65
Rooms were often described as cramped with maintenance issues such as broken fixtures.
Amenities
5.88
Standard amenities with some complaints about the lack of towels and elevator issues.
Value for Money
6.84
Prices are considered reasonable, but some reviewers felt the experience did not match the cost.
Food and Beverage
6.89
Breakfast options were mentioned but considered somewhat overpriced.
Overall Experience
6.36
Mixed experience with both positive elements like location and negative aspects like cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:10

Property Description

Luxurious Stay in the Heart of Manhattan's Upper West Side

Prime Location: Situated just a block away from the iconic Central Park, La Quinta Inn & Suites New York City Central Park offers the perfect blend of tranquility and city life.

Comfortable Accommodation: Relax in our well-equipped guest rooms featuring flat-screen TVs, coffee makers, and ironing facilities, ensuring a comfortable stay for every guest.

Convenient Amenities: Start your day with a delicious continental breakfast, stay connected with free in-room Wi-Fi, and take advantage of our tour desk and concierge services to make the most of your New York City experience.

Experience the best of the city from our doorstep - book your stay at La Quinta Inn & Suites New York City Central Park today!

Important information:

Service Animals - ADA-defined service animals are welcome free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 50 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 55.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular
  • Entrance Door Width: 120
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

6.6
Based on 5181 reviews
Cleanliness: 4.89
Service: 7.86
Location: 8.4
Room Quality: 5.65
Amenities: 5.88
Value for Money: 6.84
Food and Beverage: 6.89
Overall Experience: 6.36
8
895susannahb • Couples
10
Fun trip
Pros:

Great central location and convenient to the 72nd St subway. Nice room and free hot breakfast was a bonus!! Highly recommend

2026-02-16 • via Tripadvisor
5
524madhavd • Family
2
Worst experience ever. Don’t book here
Pros:

Worst Hotel Experience of My Life
This was honestly the worst hotel experience I have ever had. I would strongly advise everyone to avoid staying here.
No matter which direction you look in the room, there is a problem. The bed was extremely uncomfortable, and the bed linen was dirty and clearly not cleaned properly. The entire room felt unclean and poorly maintained.
The bathroom was even worse — the flush did not work, and the sink was also not functioning properly. Basic facilities were broken, which is completely unacceptable.
The room was unbelievably small and felt extremely claustrophobic. It was so compact that my home bathroom is bigger than this room. We took 1 room with three bed, and it was terrible condition — dirty, cramped, and poorly maintained.
They also charged so much for room it’s expensive. Give money was nothing.
This place does not meet even basic cleanliness or comfort standards. Absolutely disappointing. I would never stay here again and do not recommend it to anyone.

2026-02-16 • via Tripadvisor
E
elisa • extended_group • it
7
Pros:

Posizione eccezionale
Colazione fantastica
Letto sufficiente

Cons:

La pulizia

2026-02-14 • via Nuitee
V
Virginia • couple • us
8
2026-02-14 • via Nuitee
G
Gabriela • family_with_children • cr
9
Pros:

La ubicación excelente y el personal super atento.
La habitación cómoda

Cons:

La calefacción hace un poco de ruido

2026-02-13 • via Nuitee
G
Gabriela • couple • mx
1
2026-02-13 • via Nuitee
C
Cynthia • family_with_children • ar
10
Estadía más que excelente muy amables el desayuno muy bueno
Pros:

Excelente todo la atención del personal muy buena

Cons:

El baño un poco chico

2026-02-12 • via Nuitee
W
W3588SPdeborahr • NONE
2
Terrible Experience
Pros:

Terrible experience! We checked in & went to our room where we discovered there was very strong odor of fumes & the room was VERY hot. We turned on the air conditioner to try to combat the heat which was a losing battle & we could not get the fumes to clear the air. Within 15 minutes we both began experiencing headaches, dizziness & nausea. We then realized the hotel was under construction/remodeling after seeing multiple construction workers on our floor & throughout on the elevator. We grabbed our belongings & went to the front desk to make them aware of the issue & that we could not stay at the property due to health issues & that we were canceling our stay along with an upcoming 21 day stay & expected a full refund. We were informed we would not receive a full refund due to us checking in even though we were not informed about the construction. At that point we had to scramble to find suitable accommodations in the same vicinity due to us being town to help with family matters. Very disappointed in the experience with La Quinta.

2026-02-11 • via Tripadvisor
S
SOFIA • couple • cr
7
Regular pero bien.
Pros:

Tiene buena ubicación, a 50m de central park y a 100m de la parada del bus.

Cons:

Se dañó el calentador una noche cuando estábamos a - 16 grados y no tenían cobijas suficientes para todos. Solo hay un elevador que abastece todos los pisos entonces es muy lento bajar y subir. La puerta del baño en la habitación 701 estaba desmontada y el llavín de la ducha para reglar el agua caliente estaba suelto.

2026-02-11 • via Nuitee
T
Tzafar • family_with_children • il
7
2026-02-11 • via Nuitee
K
Kody • solo_traveller • us
2
I froze it was uncomfortably cold
Cons:

Freezing cold. There is no heat in the room I slept in my clothes and then I left it just after 5:00 a.m. to go to work because it was so cold and. I asked about the heat. I was told somebody would come and look at it and fix it. Noone ever did. I bought two little heaters for my room. It doesn't matter how comfy the mattress is or that you have television and Wi-Fi and can take a hot shower if you're freezing cold in your room it's a nightmare

2026-02-10 • via Nuitee
P
Pedro • solo_traveller • br
8
Pros:

Localização muito boa.

Cons:

O quarto é muito pequeno, o prédio só tem 1 elevador, a limpeza do quarto é troca de toalhas não acontecia sempre quando solicitávamos.

2026-02-08 • via Nuitee
E
enrique jose • family_with_children • ar
10
Pros:

La ubicación es excelente

Cons:

El poco espacio de la zona para desayunar

2026-02-08 • via Nuitee
M
Michał • family_with_children • pl
10
2026-02-08 • via Nuitee
T
TERRY • couple • us
1
Very bad due to being subjected to pot smoking from other guests
Pros:

The breakfast was just okay

Cons:

All night long and into he morning we were subjected to another guest smoking pot in the hotel on our floor. This was a very offensive odor that came into our room. The hotel has a policy of no smoking. This was not enforced. I feel that the charge for our room should be refunded due to the security at the hotel was maxed in enforcing their policies. Thank you

2026-02-08 • via Nuitee
P
pelesiran_id • Friends getaway • Jakarta, Java
2
Dissapointing Stay!
Pros:

The hotel is conveniently located near Central Park and is relatively budget-friendly. Breakfast is available, and snacks are sold on the premises. However, the room size may be considered small for two guests.

During our winter stay, the heating system did not function properly, which affected overall comfort. Additionally, we encountered a mouse in the room during our stay.

These matters were reported to hotel management. We were informed that a refund had been processed; however, no supporting documentation was provided, and we were advised that confirmation would come from the third-party booking platform. Despite multiple follow-up emails, we did not receive further responses. Based on our experience, future guests may wish to take these points into consideration before booking.

2026-01-31 • via Tripadvisor
A
Alan • family_with_children • gb
3
Pros:

Location, bed.

Cons:

Everything else!!
Freezing, dirty, scruffy, noisy radiator all day and night, breakfast was OK!!
The heater started smelling like a burning smell.
Will not be reccommending to anyone.

2026-01-31 • via Nuitee
G
Guzmán Vargas • family_with_children • cr
9
Pros:

Lo amable del personal

Cons:

El desayuno

2026-01-31 • via Nuitee
H
Heather • couple • us
2
This was the last stay (of many over the years) we will make at this hotel.
Pros:

staff nice as always; breakfast generally good

Cons:

our room was not cleaned at all (we did ask for fresh towels on the last day) - suspect this is due to immigration enforcement or something staffing related. Mouse or rat in the room behind the dresser. No TV remote until second day despite multiple requests (always nice, but no action). Elevator did not work! In NYC with multiple floors - that is a problem (we were only on the third floor thankfully). The room was in disrepair (TP roll off the wall, closet frame falling apart, etc.).

2026-01-31 • via Nuitee
F
Francine • family_with_children • br
7
Pros:

Ótimo custo benefício.

2026-01-30 • via Nuitee