Comfort Suites Clackamas

Hotels
•
Comfort Suites
6.1 (195 reviews)
15929 SE McKinley Ave , Clackamas , US
+1 503-723-3450

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient/location
Friendly/helpful staff
Very comfortable beds
Large pool and spa
Spacious rooms
Breakfast (waffles) available
Cons:
Severe cleanliness issues (mold, hair, stains, trash)
Bug infestations (ants) reported
AC / water pressure / maintenance problems
Breakfast quality and availability inconsistent
Missing room supplies (hangers, iron, body wash, blankets)
Occasional non-transparent charges and shady activity reported

Categories

Cleanliness
3
Multiple reviews explicitly report filthy conditions: mold in bathroom, hair in shower, carpet stains, dirty trash cans, had to get own towels; several guests described the hotel as dirty or bug-infested.
Service
7.7
Staff are frequently described as very friendly and helpful, with several guests praising the team; isolated service issues noted (locked out incident). Overall service is a relative strength which offsets some facility problems.
Location
8
Location repeatedly cited as convenient, private and close to friends/freeway access; many guests list location as a primary pro.
Room Quality
5.9
Mixed reports: some guests praised very comfortable beds and large rooms, while others reported ants, AC not cooling, rust stains, poor water pressure, missing hangers/iron and discrepancies with photos.
Amenities
6.9
Pool and spa are praised and the complimentary waffle breakfast is appreciated by some; issues noted include broken ice machine, limited Netflix access/paywalls, and trash on grounds.
Value for Money
5.5
Several guests felt breakfast quality did not match price and there are concerns about non-transparent charges; some found the stay reasonable for location but value is mixed given cleanliness and service inconsistencies.
Food and Beverage
5.8
Breakfast received mixed feedback—some enjoyed the waffle setup and offerings, others found the quality disappointing and service/availability inconsistent (ended early, items out).
Overall Experience
6
Overall impression is mixed: good staff, location, beds and amenities for some guests, but repeated cleanliness and maintenance problems (bugs, mold, AC, missing supplies) lead to a below-average overall experience for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location and Nearby Attractions
The Comfort Suites hotel in Clackamas is perfectly situated near Interstate 205, just a short drive from downtown Portland. Explore attractions like the Clackamas Town Center mall and the Oregon Military Museum during your stay.

Delicious Breakfast and Evening Treats
Kickstart your day with a hearty breakfast offering hot options and a variety of choices, including delicious hot waffle flavors. Additionally, indulge in fresh-baked cookies at the complimentary evening snack reception.

Amenities for Relaxation and Productivity
Unwind in the indoor heated pool, hot tub, and sauna, or stay active in the exercise room. Business travelers will appreciate the wireless Internet access, meeting rooms, and business services available on-site.

Book your stay at the Comfort Suites hotel in Clackamas for a perfect blend of comfort, convenience, and exceptional service.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Guest Reviews

6.1
Based on 195 reviews
Cleanliness: 3
Service: 7.7
Location: 8
Room Quality: 5.9
Amenities: 6.9
Value for Money: 5.5
Food and Beverage: 5.8
Overall Experience: 6
J
jacqueline • family_with_children • us
6
2026-10-28 • via Nuitee
R
Rebecca • family_with_children • us
6
2026-10-25 • via Nuitee
T
Terri • couple • id
1
Disgusting
Pros:

Nothing

Cons:

Filthy dirty. Mold in the bathroom. Hair in the shower. Carpet stains. Filthy dirty trash can in the breakfast area.

2026-10-19 • via Nuitee
A
Andrew • solo_traveller • us
6
My preferred hotel in the Clackamas County region
Pros:

Great location great staff good continental breakfast

Cons:

My pillowcases were dirty. Was locked out because of the staff said they had problems with transient entering the back door

2026-10-14 • via Nuitee
P
Pamela • couple • us
6
It was not a comfortable feeling having my two year-old granddaughter and three-year-old grandson and told at 7:30 PM th
2026-09-14 • via Nuitee
C
cyprusxaris • solo_traveller • us
8
Cons:

AC did mot produce cold air in the bedroom

2026-09-02 • via Nuitee
S
steven • couple • us
6
2026-09-01 • via Nuitee
D
Danielle • solo_traveller • us
8
It was ok. I came to rest and I was not disturbed.
Pros:

I didn’t have breakfast this time but I did last year when I stayed. It was ok. I was able to make my own waffle and everything was delicious and easy to reach to.

Cons:

The room was not 100% clean when I came. I could see small stuff around the room that belonged to former clients. The Netflix should not be so hard to get to. Some things you have to pay for or you can’t watch it.

2026-08-31 • via Nuitee
S
Stacey • couple • us
8
Clean and convenient.
Pros:

Location was good, we did not take part in the breakfast.

Cons:

Unfortunately the ice machine was out of order. Not a big problem.

2026-08-25 • via Nuitee
J
Jason • family_with_children • gb
10
Lovely place to stay, great staff and decent location!
Pros:

Very friendly and helpful staff, property was well maintained.

Cons:

Nothing

2026-08-12 • via Nuitee
C
Cecilia • couple • us
7
2026-08-11 • via Nuitee
G
Greg • solo_traveller • us
10
2026-08-11 • via Nuitee
D
Douglas • couple • us
2
*Complaint submitted to Booking.com customer relations.
Pros:

*Complaint submitted to Booking.com customer relations.

Cons:

*Complaint submitted to Booking.com customer relations.

2026-08-04 • via Nuitee
E
Estelle • solo_traveller • us
10
Hidden Gem
Pros:

Absolutely super CONFORTable beds, sheets and pillows! I could have slept all day.

I go love that the hotel location is really private. The pool is large and the spa was popular and the breakfast was a nice addition. The amenities are hard to beat.
I will be back and will bring my whole family

Cons:

There was quite a bit of trash in the grassy areas around the parking lot.

2026-07-20 • via Nuitee
J
JC • couple • us
8
I meet nearly monthly with a group of friends who live within a few block s of the facility so locat
Cons:

Breakfast ended too Ended too soon for this “not a morning” person

2026-07-19 • via Nuitee
S
steven • couple • us
5
Just ok
Pros:

Proximity to friends house

Cons:

Room. 215 no drawers for clothes no sofa like the pics

2026-07-07 • via Nuitee
M
Marin • solo_traveller • us
3
Cons:

The hotel was not clean, I had to get my own towels, and when I went to go get shower supplies they were out of body wash.

2026-06-23 • via Nuitee
N
Nancy • couple • us
1
Will never stay there again.
Pros:

Convenient to freeway access

Cons:

Dirty, room was not what the picture was

2026-06-20 • via Nuitee
L
Lindy • solo_traveller • us
10
2026-06-19 • via Nuitee
V
Vivian • couple • us
10
Love this place. We stay here once a year
2026-05-27 • via Nuitee