Comfort Suites Clackamas

Hotels
•
Comfort Suites
6.7 (300 reviews)
15929 SE McKinley Ave , Clackamas , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Room Size
Cons:
Dirty Rooms
Outdated Facilities
Poor Maintenance

Categories

Cleanliness
4.35
Guests reported many cleanliness issues, including dirty rooms and poor maintenance.
Service
8.81
Front desk staff received positive remarks, ensuring guests had what they needed.
Location
8.35
Location was frequently praised by guests as being convenient.
Room Quality
5.31
Some guests felt the rooms were outdated and uncomfortable.
Amenities
6.84
Amenities were acceptable, but several guests noted areas needing improvement.
Value for Money
5.3
Guests felt the property's condition didn't match the price paid.
Food and Beverage
7.35
Breakfast was appreciated, though there were some complaints about quality.
Overall Experience
7.32
The overall experience was mixed, with some guests indicating they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:38

Property Description

Convenient Location and Nearby Attractions
The Comfort Suites hotel in Clackamas is perfectly situated near Interstate 205, just a short drive from downtown Portland. Explore attractions like the Clackamas Town Center mall and the Oregon Military Museum during your stay.

Delicious Breakfast and Evening Treats
Kickstart your day with a hearty breakfast offering hot options and a variety of choices, including delicious hot waffle flavors. Additionally, indulge in fresh-baked cookies at the complimentary evening snack reception.

Amenities for Relaxation and Productivity
Unwind in the indoor heated pool, hot tub, and sauna, or stay active in the exercise room. Business travelers will appreciate the wireless Internet access, meeting rooms, and business services available on-site.

Book your stay at the Comfort Suites hotel in Clackamas for a perfect blend of comfort, convenience, and exceptional service.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.7
Based on 300 reviews
Cleanliness: 4.35
Service: 8.81
Location: 8.35
Room Quality: 5.31
Amenities: 6.84
Value for Money: 5.3
Food and Beverage: 7.35
Overall Experience: 7.32
T
Tabeth • couple • us
8
Pros:

Breakfast was good

Cons:

The new shower set up its a now. Water going on the floor its too open

2026-02-09 • via Nuitee
F
Finney • family_with_children • us
10
Pros:

Room size and amenities

Cons:

Na

2026-01-21 • via Nuitee
S
Sherry • family_with_children • us
4
Pros:

Lovely lady in the breakfast room trying her best and working very hard to keep things going for the guests.
Location was close to what we needed.
Check in employee was pleasant.

Cons:

Supplies and equipment need repair and replacement in the breakfast room.
Bathroom door in our room stuck badly, one child got stuck in the bathroom during the night.
Bathroom outlet is barely hanging on and did not work.
Elevator had dog pee puddle in it twice and a pile of food debris in the corner that never got cleaned up. It smelled very badly in the elevator.
Beds were hard and uncomfortable.

2026-01-19 • via Nuitee
W
Walter • family_with_children • us
1
Never again
Pros:

Nothing.

Cons:

That the staff unlawfully entered my room when I wasn't there. That I had paid in advance yet they gouged me for more money and had locked me out of my room.
Now because of my last review I am on their "Do not rent list" all this after I had rented on 3 different occasions over 3 months to the tune of over $3,000 out of my pocket.

2026-01-18 • via Nuitee
T
Tammy • extended_group • us
8
2026-01-15 • via Nuitee
K
katie • family_with_children • us
10
2026-01-14 • via Nuitee
W
Walter • couple • us
5
Pros:

Location
Room layout

Cons:

I didn't like leaving my room with the do not disturb sign in place and my room blacked out from the far corner.All of the way through. Meaning there was not a single light on. I had also paid for my room and cash upfront.
And tipped.
When I returned to my room, I came to find that I was locked out. And when the staff opened my room for me, I came to find that my lights in both rooms had been turned on all of the way through.
I was also told that I owed money, which was absolutely impossible.
Yet I still paid whatever sum was required.
All of that being said it was discomforting and alarming to say the least.

2025-12-10 • via Nuitee
S
Sokolovska • family_with_children • us
10
2025-11-25 • via Nuitee
L
Lorenzo • family_with_children • us
10
2025-10-27 • via Nuitee
A
Analui • family_with_children • us
8
Pros:

Clean

Cons:

None

2025-10-26 • via Nuitee
L
Laurie • couple • us
1
Bunch of crooks work there
Pros:

The location

Cons:

The staff

2025-10-21 • via Nuitee
C
Courtney • family_with_children • us
9
2025-10-12 • via Nuitee
T
Tarah • family_with_children • us
1
Outdated and dirty
Pros:

We walked to our room and immediately turned around and left asked for a refund and still waiting for booking.com to refund us.

Cons:

It was outdated and absolutely disgusting

2025-10-01 • via Nuitee
D
Deborah
6
Pros:

The toilet wouldn't flush all the time and the TV kept saying no connection.

2025-09-26 • via Nuitee
M
Margaret • family
8
Pros:

Rooms were very clean and comfortable. Very pet friendly, nice neighborhood to walk the dog.
Pool area needs maintenance and updated
Staff was very friendly

2025-09-22 • via Nuitee
G
Griselda
2
Pros:

Everything was dirty and the hotel is not well maintained. We couldn’t even move in the night because the beds would wake me up of how bad they would squeak! Never again

2025-09-21 • via Nuitee
R
Ron and Betsey • solo_traveller • us
10
Pros:

Front desk staff was amazing!

2025-09-20 • via Nuitee
C
Cassandra
2
Pros:

The entrance was clean n fancy but the room had so many water stains torn wallpaper broken closet doors no care to the entertainment the guest customer service rep at counter was not polite she was not paying attention to the quality of personal care very rude no eye contact no concern to explain what amenities did not say when or where the Continental break was in am did absolutely zero to give me a room with the 140buks I spent to sit in a gross room w broken blinds n itchy sheets

2025-09-20 • via Nuitee
P
Papo • couple • us
8
A very nice break from the business of life.
Pros:

Quality of the breakfast = Delicious. Plenty of food, never got close to running out, like some other places.

2025-09-15 • via Nuitee
C
Charlyn • family_with_children • us
8
Much better than the Hampton across the street.
Pros:

Room size was great and beds super comfy.

Cons:

Breakfast could be better. Soggy egg mush and lack of coffee creamer. Love the pool area.

2025-09-15 • via Nuitee