Holiday Inn Express Portland SE - Clackamas Area by IHG

Hotels
•
Holiday Inn Express
8 (267 reviews)
75 82nd Drive , Gladstone , US
+1 503-722-7777

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
River/view
Great location (near freeway, Safeway/Starbucks nearby)
Friendly, helpful staff
Good/bountiful breakfast (gluten-free options noted)
Comfortable beds in many rooms
Spacious rooms/large suites available
Washer and dryer available
Good shower
Heated pool (amenity present)
Cons:
Inconsistent/poor cleanliness in some rooms (dust, dirt, insects, unclean bathrooms)
Pool reported as filthy by at least one guest
Noisy neighbors / thin walls affecting sleep
Mattress issues (old/deep wells) and some beds too hard for some guests
Loud A/C units in some rooms
Rude front desk staff reported once
Unexpected charges (e.g., $25 at check-in) / perceived overpricing
TVs not working in some rooms
Shower door leakage and small/no tub in some bathrooms

Categories

Cleanliness
6.5
Mixed but leaning negative: several guests praised 'very clean' rooms, while multiple reports describe poor housekeeping (dust, dirt in corners), insects (ants, silverfish), unclean bathroom surfaces and a generally unmaintained appearance.
Service
9
Generally strong: many reviewers call staff friendly, helpful and accommodating; isolated incident of a rude front-desk employee noted but majority sentiment is positive.
Location
9
Consistently praised: excellent river views, convenient spot near the freeway and next to a Safeway/Starbucks — repeatedly called a great/location when traveling through the area.
Room Quality
7.5
Mixed: rooms are often described as spacious with comfortable bedding and good showers, but issues include old/deep-welled mattresses, loud A/C units, leaking shower doors and occasional maintenance/door security concerns.
Amenities
7.5
Mixed amenities: positives include breakfast offerings, washer/dryer availability and a heated pool, but the pool was reported as filthy by one guest and there were occasional issues (e.g., TVs not working).
Value for Money
7
Slightly below target: some guests felt rates were high for the condition (one noted an unexpected $25 charge at check-in), others found the location and included breakfast reasonable for the price.
Food and Beverage
9
Frequently praised: breakfast received multiple positive mentions (good assortment, standard hot items, gluten-free options available) and was a consistent guest highlight.
Overall Experience
8.5
Overall positive stay with notable strengths (location, friendly staff, breakfast, views) tempered by cleanliness and some room/maintenance issues; aligns with generally favorable guest sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Modern Amenities
Holiday Inn Express Portland SE - Clackamas Area offers guest rooms with free Wi-Fi, cable TV, microwave, fridge, and coffee facilities.

Convenience and Comfort
Enjoy a daily continental breakfast, 24-hour front desk, business center, and laundry facilities at the hotel.

Ideal Location
Located just 23 km from Portland Airport, the hotel is surrounded by various dining options and entertainment venues within 1 km.

Book your stay now at Holiday Inn Express Portland SE - Clackamas Area for a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Guest Reviews

8
Based on 267 reviews
Cleanliness: 6.5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 9
Overall Experience: 8.5
J
Jason • family_with_children • us
9
Pros:

River view, fluffy pillows, awesome breakfast, very clean. A+

2026-10-31 • via Nuitee
A
Andrea • couple • us
10
It was great!
Pros:

The view of the river and the comfy bed! Breakfast was good & the staff was accommodating.

Cons:

Nothing

2026-10-27 • via Nuitee
T
Terry • family_with_children • us
8
2026-10-25 • via Nuitee
E
Evangeline • couple • us
10
Great Location when traveling through the area
Pros:

Great location, rooms are very clean.

Cons:

The beds are nice, but too hard for me.

2026-10-24 • via Nuitee
C
Cindy • couple • us
9
Good location near freeway, beautiful view, good breakfast, nice room.
Pros:

Good location, nice view of the river

2026-10-22 • via Nuitee
D
dany • family_with_children • us
5
The view was pretty. Overall hotel needs some TLC
Pros:

I liked that they had a washer and dryer.

Cons:

The pool was very disappointing, looks filthy.

2026-10-19 • via Nuitee
K
Kellie • solo_traveller • us
8
Pros:

I like the location, and the river is so pretty.

Cons:

I didn't like the front desk lady on Thursday. She was rude and not friendly. All the other staff were very nice.

2026-10-12 • via Nuitee
J
James • family_with_children • us
8
2026-09-08 • via Nuitee
J
John • solo_traveller • us
8
Pros:

View. Good room amenities. Great shower.

Cons:

Water on shower doors leaked out.

2026-09-08 • via Nuitee
K
Kellie • solo_traveller • us
6
Pros:

The staff is really friendly and helpful .

2026-09-05 • via Nuitee
D
DeAnna • solo_traveller • us
10
2026-09-05 • via Nuitee
E
Emerson-wharton • family_with_children • us
5
It was not bad engough to ask for a refund but it alo
Pros:

The folks in the room next door were up all night and loud woke our son up twice I was not a good night sleep and we really needed it caused us to be grumpy all day Saturday and short with each other through out day we tried to go bed early Saturday but neighbors were in and out of room until 10 pm

Cons:

I was charge a really high rate for what I felt was a middle priced room i also was charge 25.00 at check in ?

2026-08-31 • via Nuitee
L
Laura • couple • us
10
Pros:

Great

2026-08-25 • via Nuitee
N
Nikkie • solo_traveller • us
1
2026-08-20 • via Nuitee
J
Jeremy • family_with_children • us
7
2026-08-17 • via Nuitee
J
Jarmie • solo_traveller • ca
8
2026-08-14 • via Nuitee
F
Felicia Jeffery • solo_traveller • us
10
Pros:

The beds were very comfortable and Breakfast was great. They did have gluten free options as well.

2026-08-12 • via Nuitee
T
Tracy • solo_traveller • us
8
Pros:

Breakfast ok …. Standard eggs and sausage… good assortment of cereal, rolls and bagels, juice, coffee, etc

2026-08-12 • via Nuitee
K
Katy • couple • us
8
Stuited our purposes
Pros:

Great location & friendly staff.
There's a Safeway next door.
Being on the river was nice.
Looking at the floor plan, we were put in one of the largest rooms.

Cons:

The mattress needs replacing. It had very deep wells.
Also, the A/C unit in our room was LOUD. We mentioned this to the desk staff and they said they would take care of it.

2026-08-09 • via Nuitee
A
Alan • family_with_children • us
4
Pros:

House keeping 2 days did not make bed never vacuumed when we got there room was not clean and we were in a suite. Very disappointed

2026-07-21 • via Nuitee