Holiday Inn Express Hotel & Suites Portland - Jantzen Beach by IHG

Hotels
•
Holiday Inn Express
8.6 (550 reviews)
2300 North Haden Island Drive , Portland , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Comfortable beds
Cons:
Dirty showers
Safety concerns
Poor service in specific instances

Categories

Cleanliness
7.81
Several reviews indicated issues such as dirty showers and floors.
Service
9.08
Most reviews praised the staff for being friendly and helpful, despite some issues.
Location
7.82
Some reviews mentioned safety concerns and lack of nearby dining options.
Room Quality
8.77
Similar sentiments regarding clean and comfortable rooms were consistent.
Amenities
8.8
Amenities like breakfast and pool were positively mentioned, although the hot tub was broken.
Value for Money
8.86
Value perception seems good, typical for the offerings.
Food and Beverage
8.81
Breakfast received positive feedback, with a good variety of options.
Overall Experience
8.88
Mixed reviews overall, but several guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:27

Property Description

Delight in Every Stay at Holiday Inn Express Hotel & Suites Portland - Jantzen Beach

Unparalleled Convenience: Start your day with a complimentary hot breakfast and unwind in the heated indoor pool. Explore downtown Portland and Fort Vancouver just a stone's throw away.

Modern Amenities: Enjoy complimentary high-speed internet, a microwave, and a mini-refrigerator in every room. Stay active in the fitness center or rejuvenate in the whirlpool and sauna.

Endless Exploration: Ski, boat, or golf near the hotel. Visit Portland Meadows Racetrack and the University of Portland, a short drive away.

Book your unforgettable stay at Holiday Inn Express Hotel & Suites Portland - Jantzen Beach now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that construction work is going on nearby (08:00) to (19:00) seven days a week and some rooms may be affected by noise.
All rooms and common areas will be renovated. Noise will be limited between (08:00) to (17:00).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 550 reviews
Cleanliness: 7.81
Service: 9.08
Location: 7.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.86
Food and Beverage: 8.81
Overall Experience: 8.88
Y
YUSUKE • couple • us
9
Quick stay near Portland
Pros:

Close to the city center of Portland. Less expensive price. Nice breakfast with 2 types of omlete.

Cons:

Front was busy and slow when we checked in midnight.

2026-04-18 • via Nuitee
A
Angeline • solo_traveller • us
10
2026-04-16 • via Nuitee
A
Angeline • couple • us
10
2026-04-16 • via Nuitee
A
Angeline • solo_traveller • us
10
From the kitchen staff to the hotel staff to the Housekeeping everyone there is just really kind and helpful. I’ve staye
Pros:

Staff super friendly and helpful

Cons:

N/a

2026-04-16 • via Nuitee
B
Becky • couple • us
8
Pros:

The location was good, close to the river. The breakfast was impressive, they had a variety with bacon, sausage, eggs, fresh cinnamon rolls, along with many other options. Like that the toilet and shower were separate from the sink and mirror.

Cons:

Our door to our room wouldn’t close without forcing it closed and latching it so it wouldn’t pop open. Also, they had overbooked so we got a handicap room with a walk in shower which is fine, but there was no shower curtain or privacy on the shower.

2026-04-14 • via Nuitee
J
Jessica • couple • us
9
Pros:

Comfortable and well appointed room.

Cons:

A few maintenance issues.

2026-04-14 • via Nuitee
T
Tessa • couple • us
8
2026-04-11 • via Nuitee
F
Francisco • family_with_children • us
10
Great place to stay with family in Portland
Pros:

Facilities and service

Cons:

Asked if I wanted a high floor room and said yes but view is not good.

2026-04-10 • via Nuitee
C
Cornelia • family_with_children • ca
10
Nice family hotel
Pros:

Great customer services. The staff at the reception are amazing and very friendly.
Renovated and large rooms. Great location.

2026-04-07 • via Nuitee
S
Sandra • family_with_children • us
10
2026-04-06 • via Nuitee
• solo_traveller • au
8
2026-04-05 • via Nuitee
E
eyup yusuf • family_with_children • tr
6
2026-04-03 • via Nuitee
G
Gypsy • couple • us
10
Will be back!
Pros:

Full size toiletries!!!

Cons:

Nothing

2026-04-01 • via Nuitee
S
Shannon • family_with_children • us
10
2026-03-28 • via Nuitee
L
Luci • family_with_children • us
8
Pros:

Front desk Service, breakfast service, and bed was comfortable

Cons:

Hot tub wasn't working

2026-03-25 • via Nuitee
D
Dulcie • family_with_children • us
8
Mostly good, but the staff was great
Pros:

The front desk receptionist was absolutely delightful. Naydia, I think her name was. After a very long day, she made me smile. The bed was comfortable, too. I use Dove products at home.

Cons:

The spa was out of order, and that had been a main reason for choosing that hotel. I was very disappointed and sore. Our bathroom had dust build up and there was mold stained into the shower curtain.

2026-03-23 • via Nuitee
H
Holmes • family_with_children • us
9
The hospitality is phenomenal, all the staff are very friendly and welcoming upon arrival. Definitely our go to stay whe
Pros:

Nice landscape, always has waste bags for animals and the grounds are generally always cleaned well

2026-03-23 • via Nuitee
D
Dave • family_with_children • us
9
2026-03-23 • via Nuitee
S
Sara • couple • us
10
2026-03-19 • via Nuitee
C
Courtney Lewis • family_with_children • us
10
Our stay was comfortable, memorable and SAFE!
Pros:

The staff was so kind and helpful the entire stay. The facilities were clean, comfortable and the breakfast was amazing. The location was very safe!

Cons:

Nothing! This property is where my family and I will always stay while in Portland from now on!

2026-03-19 • via Nuitee