Emeline

Hotels
•
Independent
9.2 (398 reviews)
181 Church St, Charleston, South Carolina, 29401-3122 , Charleston , US
1-843-577-2644

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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Delicious food options
Cons:
Pest issues
Hidden fees

Categories

Cleanliness
7.58
Recent guest complained about a cockroach in the bathroom, indicating unsanitary conditions.
Service
9.99
Multiple reviews praised the staff's friendliness and helpfulness, especially Misael and Tanner.
Location
9.79
The hotel is centrally located with easy access to shops and restaurants.
Room Quality
9.04
Most reviews indicated satisfaction with room quality, noting cleanliness upon return.
Amenities
9.57
The hotel offers nice amenities like on-site dining and a beautiful patio.
Value for Money
8.53
Some concerns regarding additional fees indicate that value could be improved.
Food and Beverage
9.58
Guests enjoyed the food, especially the burnt honey pizza at Frannie and The Fox.
Overall Experience
9.55
The overall sentiment reflects a mix of fantastic reviews and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:00

Property Description

Experience the charm of Charleston at Emeline, where luxury meets convenience in the heart of the Historic District.

Recreation and Fitness
Stay active with our fully equipped fitness center or explore the scenic surroundings with bicycles available for rent, ensuring an invigorating stay.

Dining Delights
Indulge in delightful American cuisine at Clerks Coffee Company, where you can enjoy breakfast, brunch, and snacks. Unwind at our bar/lounge with a carefully curated drink selection after a busy day.

Comfortable Accommodations
Relax in one of our 212 stylishly appointed guestrooms, featuring modern amenities such as flat-screen TVs, minibars, and complimentary Wi-Fi, providing a comfortable haven throughout your stay.

Emeline is your perfect home away from home—book your unforgettable Charleston experience today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pet max weight (per pet) in kg is 34

See all policies

Location

Guest Reviews

9.2
Based on 398 reviews
Cleanliness: 7.58
Service: 9.99
Location: 9.79
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.55
D
Dr. LaShay • solo_traveller • us
10
2026-06-06 • via Nuitee
R
Richard • family_with_children • us
10
Beautiful hotel, excellent location and incredible staff.
Pros:

beautiful hotel and excellent location.

Cons:

everything was great.

2026-06-02 • via Nuitee
F
Francesca • couple • us
7
Stylish hotel with great amenities, friendly staff, and an excellent location, but the room's mouldy smell prevented
Pros:

The atmosphere and location were excellent, making it easy to enjoy Charleston on foot. We loved the restaurant and coffee bar, which added a lot to the overall experience; food & cocktails were amazing. The property was clean, and every staff member I interacted with was friendly, welcoming, and helpful. Thoughtful touches like the complimentary Emeline glass bottle for guests and the coffee and water stations on each floor made the stay feel a little more special and convenient.

Cons:

The beds were not as comfortable as we would expect for a hotel at this price point. The biggest issue, however, was a noticeable musty/mould-like smell in the room, which significantly affected the overall experience. Everything else about the hotel was enjoyable, but the odor made it difficult to fully relax and would make us hesitant to return unless the issue has been addressed.

2026-06-01 • via Nuitee
J
Jones • couple • us
8
Not long enough!
Pros:

Bed was very comfortable. Place is gorgeous. Location great for walking places.

Cons:

Everything is very expensive

2026-06-01 • via Nuitee
E
Elaina • couple • us
8
Overall I had a great time and I felt well accommodated.
Pros:

Beautiful hotel, staff is very friendly and helpful. Very clean and elegant feeling. Great location as well.

Cons:

I had a few, minor issues. One was our AC broke and it was over 80° in our room. The staff quickly helped to try and fix it, and when they were unable to they moved us to a new room. I felt the situation was handled in a great manner. I feel with the process point breakfast should be included, I’ve paid a lot less at places that offered breakfast. My third and final issue was on a Thursday night they had a rehearsal dinner outside in the courtyard which was outside our room. It would’ve been nice to know in advance there would be an event because they were very loud and stayed late.

2026-05-31 • via Nuitee
B
Brent • extended_group • us
9
Lovely hotel in a great location.
Pros:

This property is in an excellent location with an easy walk to the market, restaurants, carriage rides, and water front park.

The restaurant in the hotel served good food and had an inviting atmosphere.

Cons:

What time we were in the room, the Wi-Fi for the TV was spotty.

It would’ve been nice to have a pool.

2026-05-29 • via Nuitee
S
Stephen • couple • us
10
Comfortable, well appointed and convenient central location.
Pros:

Clean, nicely appointed room.

Cons:

Had to request ironing board and iron. Took 10 min. Then I found a steamer in a drawer (bonus!). Seriously, having to ask was my only critique.

2026-05-29 • via Nuitee
D
Deborah • solo_traveller • us
10
2026-05-29 • via Nuitee
H
Hillary • couple • us
9
2026-05-27 • via Nuitee
A
Angela • solo_traveller • us
10
Pros:

Location was great and the staff really nice
Quiet and still close to some really nice restaurants

2026-05-25 • via Nuitee
L
Licet • couple • us
9
Pros:

Location and beautiful place all around. Franny and the Fox was a plus

Cons:

The ac was either too cold or too hot no automatic cooling

2026-05-21 • via Nuitee
K
Kristine • couple • us
10
Only there 1 night but will definitely come back
Pros:

Location and amenities

Cons:

I liked everything

2026-05-19 • via Nuitee
J
Jonathan • couple • us
10
Great location, clean, beautiful & welcoming.
Pros:

Great location, clean, beautiful & welcoming.

Cons:

Nothing

2026-05-15 • via Nuitee
S
Stacey • couple • us
10
Overall very nice
Pros:

Great location, good food, nice staff

Cons:

Rooms not ready when we arrived

2026-05-14 • via Nuitee
P
Phil • couple • us
10
Exceptional Stay!
Pros:

All the amenities were exceptional! The staff were very friendly and kind. Great location and close to everything we wanted to see.

Cons:

The price was per night was higher than necessary, however, it was very lovely.

2026-05-07 • via Nuitee
E
Elizabeth • family_with_children • fr
7
Great location, service needs improvement.
Pros:

Location was fantastic and the hotel had a great courtyard. We also enjoyed the free coffee/tea/fruit on each floor.

Cons:

The front desk was not very helpful and actually gave us the wrong room number, leading us to try to enter a room that was occupied. The quality of the towels was quite poor and housekeeping did not give myself and my mother (who was also staying in the room) enough of them. We also had to keep asking the front desk for our room to be cleaned. We also never received the welcome cocktail that was supposed to be included in our reservation.

2026-05-07 • via Nuitee
P
Paul • couple • us
10
2026-05-04 • via Nuitee
S
Susan • couple • us
9
2026-04-28 • via Nuitee
J
Jill • extended_group • gb
8
Cons:

App for getting car and the phone system neither of which worked

2026-04-20 • via Nuitee
R
Rick • family_with_children • be
9
2026-04-09 • via Nuitee