Emeline

Hotels
•
Independent
9.2 (398 reviews)
181 Church St, Charleston, South Carolina, 29401-3122 , Charleston , US
1-843-577-2644

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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Delicious food options
Cons:
Pest issues
Hidden fees

Categories

Cleanliness
7.58
Recent guest complained about a cockroach in the bathroom, indicating unsanitary conditions.
Service
9.99
Multiple reviews praised the staff's friendliness and helpfulness, especially Misael and Tanner.
Location
9.79
The hotel is centrally located with easy access to shops and restaurants.
Room Quality
9.04
Most reviews indicated satisfaction with room quality, noting cleanliness upon return.
Amenities
9.57
The hotel offers nice amenities like on-site dining and a beautiful patio.
Value for Money
8.53
Some concerns regarding additional fees indicate that value could be improved.
Food and Beverage
9.58
Guests enjoyed the food, especially the burnt honey pizza at Frannie and The Fox.
Overall Experience
9.55
The overall sentiment reflects a mix of fantastic reviews and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:00

Property Description

Experience the charm of Charleston at Emeline, where luxury meets convenience in the heart of the Historic District.

Recreation and Fitness
Stay active with our fully equipped fitness center or explore the scenic surroundings with bicycles available for rent, ensuring an invigorating stay.

Dining Delights
Indulge in delightful American cuisine at Clerks Coffee Company, where you can enjoy breakfast, brunch, and snacks. Unwind at our bar/lounge with a carefully curated drink selection after a busy day.

Comfortable Accommodations
Relax in one of our 212 stylishly appointed guestrooms, featuring modern amenities such as flat-screen TVs, minibars, and complimentary Wi-Fi, providing a comfortable haven throughout your stay.

Emeline is your perfect home away from home—book your unforgettable Charleston experience today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pet max weight (per pet) in kg is 34

See all policies

Location

Guest Reviews

9.2
Based on 398 reviews
Cleanliness: 7.58
Service: 9.99
Location: 9.79
Room Quality: 9.04
Amenities: 9.57
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.55
J
Jonathan • couple • us
10
Great location, clean, beautiful & welcoming.
Pros:

Great location, clean, beautiful & welcoming.

Cons:

Nothing

2026-05-15 • via Nuitee
S
Stacey • couple • us
10
Overall very nice
Pros:

Great location, good food, nice staff

Cons:

Rooms not ready when we arrived

2026-05-14 • via Nuitee
P
Phil • couple • us
10
Exceptional Stay!
Pros:

All the amenities were exceptional! The staff were very friendly and kind. Great location and close to everything we wanted to see.

Cons:

The price was per night was higher than necessary, however, it was very lovely.

2026-05-07 • via Nuitee
E
Elizabeth • family_with_children • fr
7
Great location, service needs improvement.
Pros:

Location was fantastic and the hotel had a great courtyard. We also enjoyed the free coffee/tea/fruit on each floor.

Cons:

The front desk was not very helpful and actually gave us the wrong room number, leading us to try to enter a room that was occupied. The quality of the towels was quite poor and housekeeping did not give myself and my mother (who was also staying in the room) enough of them. We also had to keep asking the front desk for our room to be cleaned. We also never received the welcome cocktail that was supposed to be included in our reservation.

2026-05-07 • via Nuitee
P
Paul • couple • us
10
2026-05-04 • via Nuitee
S
Susan • couple • us
9
2026-04-28 • via Nuitee
J
Jill • extended_group • gb
8
Cons:

App for getting car and the phone system neither of which worked

2026-04-20 • via Nuitee
R
Rick • family_with_children • be
9
2026-04-09 • via Nuitee
M
Margaret • family_with_children • us
10
2026-04-08 • via Nuitee
S
Steven • couple • us
10
Beautiful elegant hotel
Pros:

Beautiful hotel in the heart of Charleston - nothing not to like here.

Cons:

The staff looked a bit scared. I hope they are treated there ok.

2026-04-01 • via Nuitee
M
Margaret • family_with_children • us
6
overpriced for quality of room
Pros:

while the common areas were lovely, the rooms were not up to the expectation given a $700/night rate.

Cons:

the rooms- limited design, windows were not operable, dark

2026-03-29 • via Nuitee
T
Tonya • family_with_children • us
6
Pros:

The Smell

Cons:

Stains on bedding

2026-03-24 • via Nuitee
C
Cristina • couple • us
9
2026-03-24 • via Nuitee
M
Maria • couple • us
9
2026-03-23 • via Nuitee
J
Jennifer • family_with_children • us
9
Pros:

Location, styling, double king beds

2026-03-19 • via Nuitee
K
Kim • couple • us
10
Pros:

The staff was so friendly and helpful!

Cons:

Parking could have been explained better.

2026-03-16 • via Nuitee
E
Elizabeth • couple • us
5
Ok
Pros:

Location
Valet

Cons:

Restaurant
Room size
Noise level
Value

2026-03-16 • via Nuitee
B
Becky • couple • us
10
2026-03-15 • via Nuitee
T
Tom • couple • us
6
2026-03-06 • via Nuitee
Y
Young • couple • us
8
Pros:

Great location

Cons:

Had an issue with housekeeping not cleaning the room.

2026-03-04 • via Nuitee