Extended Stay America Suites - Charleston - Airport

Hotels
•
Extended Stay America Suites
6.8 (508 reviews)
5045 N. Arco Lane , Charleston , us
+1 843-740-3440

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Rude service experiences
Pest problems

Categories

Cleanliness
4.45
Multiple reviews highlighted cleanliness issues, including roaches and dirty facilities.
Service
8.45
Mixed reviews; staff were praised in some cases but criticized in others, leading to an average sentiment.
Location
8.45
Location received positive mentions, indicating it is a strong point for the hotel.
Room Quality
6.45
Some rooms were clean and comfortable but others had significant issues like infestations.
Amenities
6.45
Amenities were mentioned as lacking variety and quality, contributing to lower satisfaction.
Value for Money
6.95
Generally considered acceptable for the price, but some guests reported poor experiences affecting value.
Food and Beverage
5.95
Breakfast and food services received negative feedback regarding availability and quality.
Overall Experience
7.25
Overall experience reflects significant dissatisfaction among many guests despite some positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:21

Property Description

Fully Equipped Kitchen in Every Room

Enjoy the convenience of a fully equipped kitchen in every room at Extended Stay America - Charleston. Cook your own meals and feel at home during your longer stay.

Complimentary Amenities

Benefit from free WiFi, 24-hour front desk service, and free onsite parking at our N. Charleston hotel. We strive to make your stay comfortable and stress-free.

Convenient Grab-and-Go Breakfast

Start your day right with our complimentary grab-and-go breakfast, including a variety of options like breakfast bars, muffins, and hot cereal. Fuel up before exploring nearby attractions.

Book now to experience a comfortable and convenient extended stay at Extended Stay America - Charleston - Airport.

Important information:

Please note : Housekeeping service is only offered every 14 days. For stays of 14 nights or longer.

Please note : The provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Bed linen and towels are not included in the rate. Guests can rent them at the property for an additional fee or bring their own.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment, cash is not accepted.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.8
Based on 508 reviews
Cleanliness: 4.45
Service: 8.45
Location: 8.45
Room Quality: 6.45
Amenities: 6.45
Value for Money: 6.95
Food and Beverage: 5.95
Overall Experience: 7.25
T
Timothy • solo_traveller • jm
8
Pros:

internet and cleanliness

2026-07-24 • via Nuitee
D
Dileisha • solo_traveller • us
5
Pros:

The kitchen inside of the room and the bathroom was very clean. The staff was great

Cons:

The location and all the people standing outside. The facility wasn't clean to the best it could be.

2026-07-23 • via Nuitee
B
Brittaney • couple • us
6
2026-07-23 • via Nuitee
C
Carlos W • couple • pr
10
2026-07-20 • via Nuitee
C
Clara • family_with_children • us
3
I would not come back to this hotel. Its old and need remodeling ASAP. It needs some guest bathroo
Pros:

The breakfast was grab and go. Muffins fig bars coffee or hot chocolate. No juice. I paid $177.00, and would think the breakfast would be great.

Cons:

I did not like the roaches in the bathroom and the kitchen area floor. Im so glad I moved the food inside the refrigerator. When I was walking to tell staff, it was a roach crawling on the hallway wall. The receptionist took my room key immediately after I report the issues. She checked me out before I was ready to leave, and before check out time at 11:00 am.

2026-07-20 • via Nuitee
N
Nigeria • couple • us
1
Room was dirty and infested with roaches.
2026-07-12 • via Nuitee
C
Clevette • couple • us
5
Ok for a few hours during a long day time layover. Did not spend the night. Would not if I had to.
Pros:

Staff was courteous. Good fluffy towels in bathroom, even though I didn’t need to use them.

Cons:

Hallways dirty and floors sticky. Outdated fixtures in room and bath.

2026-07-11 • via Nuitee
V
Victoria • couple • us
10
2026-07-10 • via Nuitee
A
Asia • family_with_children • us
10
2026-07-08 • via Nuitee
T
Travis • solo_traveller • us
1
Terrible
Pros:

Nothing they had roaches

Cons:

Very nasty

2026-07-08 • via Nuitee
L
Leah • couple • us
7
2026-07-07 • via Nuitee
H
Hernandez • couple • us
6
Cons:

Check in wait time

2026-07-06 • via Nuitee
L
Latoya • solo_traveller • us
9
2026-07-01 • via Nuitee
A
Andrea • extended_group • co
9
Cómodo, volvería a reservar. Pues tiene una buena relación con precio !
Pros:

Era cómodo !

Cons:

Faltan utensilios en cocina y elementos de aseo para loza . Y un poco más de aseo en las zonas exteriores!

2026-06-28 • via Nuitee
T
Truong • solo_traveller • us
7
2026-06-24 • via Nuitee
E
Emma • solo_traveller • us
3
Pros:

Nothing

Cons:

Staff was rude

2026-06-12 • via Nuitee
Y
youssoupha • solo_traveller • us
8
2026-06-10 • via Nuitee
W
Wilson • solo_traveller • us
1
2026-06-04 • via Nuitee
J
Jala • couple • us
10
2026-05-31 • via Nuitee
W
Wilson • solo_traveller • us
1
2026-05-28 • via Nuitee