Extended Stay America Suites - Charleston - Airport

Hotels
•
Extended Stay America Suites
6.8 (474 reviews)
5045 N. Arco Lane , Charleston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Rude service experiences
Pest problems

Categories

Cleanliness
4.45
Multiple reviews highlighted cleanliness issues, including roaches and dirty facilities.
Service
8.45
Mixed reviews; staff were praised in some cases but criticized in others, leading to an average sentiment.
Location
8.45
Location received positive mentions, indicating it is a strong point for the hotel.
Room Quality
6.45
Some rooms were clean and comfortable but others had significant issues like infestations.
Amenities
6.45
Amenities were mentioned as lacking variety and quality, contributing to lower satisfaction.
Value for Money
6.95
Generally considered acceptable for the price, but some guests reported poor experiences affecting value.
Food and Beverage
5.95
Breakfast and food services received negative feedback regarding availability and quality.
Overall Experience
7.25
Overall experience reflects significant dissatisfaction among many guests despite some positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:21

Property Description

Fully Equipped Kitchen in Every Room

Enjoy the convenience of a fully equipped kitchen in every room at Extended Stay America - Charleston. Cook your own meals and feel at home during your longer stay.

Complimentary Amenities

Benefit from free WiFi, 24-hour front desk service, and free onsite parking at our N. Charleston hotel. We strive to make your stay comfortable and stress-free.

Convenient Grab-and-Go Breakfast

Start your day right with our complimentary grab-and-go breakfast, including a variety of options like breakfast bars, muffins, and hot cereal. Fuel up before exploring nearby attractions.

Book now to experience a comfortable and convenient extended stay at Extended Stay America - Charleston - Airport.

Important information:

Please note : Housekeeping service is only offered every 14 days. For stays of 14 nights or longer.

Please note : The provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Bed linen and towels are not included in the rate. Guests can rent them at the property for an additional fee or bring their own.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment, cash is not accepted.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.8
Based on 474 reviews
Cleanliness: 4.45
Service: 8.45
Location: 8.45
Room Quality: 6.45
Amenities: 6.45
Value for Money: 6.95
Food and Beverage: 5.95
Overall Experience: 7.25
B
Bias • solo_traveller • us
10
2026-05-02 • via Nuitee
S
Steward • solo_traveller • us
10
2026-04-29 • via Nuitee
K
Kevin • couple • us
1
Pros:

Nothing

Cons:

Everything. We literally stayed 15mins. Had to leave and received a full refund. No Hot Water

2026-04-28 • via Nuitee
R
Reginald • solo_traveller • us
10
2026-04-23 • via Nuitee
F
Faustino • solo_traveller • us
6
2026-04-21 • via Nuitee
L
Lei • couple • us
7
2026-04-21 • via Nuitee
• extended_group • us
1
2026-04-16 • via Nuitee
C
Cameron • couple • us
9
2026-04-16 • via Nuitee
M
Mr Wee Outchaa • solo_traveller • us
6
2026-04-15 • via Nuitee
C
Cirucci • solo_traveller • us
1
Never stayed- the hotel denied my reservation due to not having a pet friendly room available
Pros:

They declined my reservation due to not having pet friendly rooms available

Cons:

They wouldn’t honor my prepaid reservation (booking.com) due to not having pet friendly room available

2026-04-15 • via Nuitee
H
Heather • solo_traveller • us
7
2026-04-14 • via Nuitee
A
Ashworth • solo_traveller • us
6
Pros:

That I had 2 dogs

Cons:

Needed cleaning

2026-04-11 • via Nuitee
D
Don • couple • us
1
Never got in the door False advertising
Pros:

The location and price

Cons:

When we arrived they told us they had no more rooms for pets. They didn’t contact us beforehand so we had to scramble to find other accommodation. We never even got in the place and had to cancel at the desk. Please update their “pet friendly” status

2026-04-11 • via Nuitee
J
Jerry • solo_traveller • de
9
Pros:

Preis, Lage

2026-04-10 • via Nuitee
S
Shah • solo_traveller • us
5
2026-04-08 • via Nuitee
J
jean • solo_traveller • fr
5
Was spending most of the time outside
Pros:

Location
Quiet

Cons:

Not clean

2026-04-05 • via Nuitee
M
Maximilian • solo_traveller • us
2
2026-03-30 • via Nuitee
S
Shane • solo_traveller • us
6
2026-03-29 • via Nuitee
J
Jon Paul • solo_traveller • us
1
2026-03-29 • via Nuitee
M
Mydygma • couple • us
6
Good price. Close to airport
Pros:

Friendly and helpful staff

Cons:

Quite old location

2026-03-27 • via Nuitee