Extended Stay America Suites - Charleston - Airport

Hotels
•
Extended Stay America Suites
6.8 (433 reviews)
5045 N. Arco Lane , Charleston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Rude service experiences
Pest problems

Categories

Cleanliness
4.45
Multiple reviews highlighted cleanliness issues, including roaches and dirty facilities.
Service
8.45
Mixed reviews; staff were praised in some cases but criticized in others, leading to an average sentiment.
Location
8.45
Location received positive mentions, indicating it is a strong point for the hotel.
Room Quality
6.45
Some rooms were clean and comfortable but others had significant issues like infestations.
Amenities
6.45
Amenities were mentioned as lacking variety and quality, contributing to lower satisfaction.
Value for Money
6.95
Generally considered acceptable for the price, but some guests reported poor experiences affecting value.
Food and Beverage
5.95
Breakfast and food services received negative feedback regarding availability and quality.
Overall Experience
7.25
Overall experience reflects significant dissatisfaction among many guests despite some positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:21

Property Description

Fully Equipped Kitchen in Every Room

Enjoy the convenience of a fully equipped kitchen in every room at Extended Stay America - Charleston. Cook your own meals and feel at home during your longer stay.

Complimentary Amenities

Benefit from free WiFi, 24-hour front desk service, and free onsite parking at our N. Charleston hotel. We strive to make your stay comfortable and stress-free.

Convenient Grab-and-Go Breakfast

Start your day right with our complimentary grab-and-go breakfast, including a variety of options like breakfast bars, muffins, and hot cereal. Fuel up before exploring nearby attractions.

Book now to experience a comfortable and convenient extended stay at Extended Stay America - Charleston - Airport.

Important information:

Please note : Housekeeping service is only offered every 14 days. For stays of 14 nights or longer.

Please note : The provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Bed linen and towels are not included in the rate. Guests can rent them at the property for an additional fee or bring their own.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment, cash is not accepted.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.8
Based on 433 reviews
Cleanliness: 4.45
Service: 8.45
Location: 8.45
Room Quality: 6.45
Amenities: 6.45
Value for Money: 6.95
Food and Beverage: 5.95
Overall Experience: 7.25
T
Tyqwan • couple • us
10
2026-02-13 • via Nuitee
G
Gosnell • solo_traveller • us
7
2026-02-13 • via Nuitee
G
Gosnell • solo_traveller • us
8
Pros:

Location and price

2026-02-12 • via Nuitee
S
Sandra L • family_with_children • us
10
2026-02-12 • via Nuitee
G
Grant • couple • us
1
Nonexistent
Pros:

Nothing dont book here for it

Cons:

Nothing they charge extra and never got a refund for not being able to stay

2026-02-11 • via Nuitee
L
LaToya • couple • us
3
Cons:

Nothing worked properly in the kitchen… no cookware or utensils like other hotels that have them available. Not to mention the kids of the workers playing on the elevator which to me is what caused the elevator doors to get stuck at times.

2026-02-11 • via Nuitee
G
grégory • solo_traveller • fr
9
2026-02-11 • via Nuitee
L
Linda • family_with_children • us
6
Ok
Cons:

On our second night the fire alarm went off while we were asleep and we were never given a reason. We couldn't get fresh towels or sheets, we put the dirty ones out and when we returned they were put back in the room on the floor

2026-02-09 • via Nuitee
B
Brittany • family_with_children • us
10
Wonderful property! Family friendly with every comfort of home.
Pros:

Perfect! They thought of everything. Home away from home.

2026-01-25 • via Nuitee
T
Theodore • family_with_children • us
5
2026-01-19 • via Nuitee
E
Englebert • family_with_children • us
4
Cons:

The hotel really needs some love put in to it. It really needs to be renovated and upgraded.

2026-01-19 • via Nuitee
A
Ali • couple • us
10
2026-01-19 • via Nuitee
D
Devon • couple • us
9
2026-01-16 • via Nuitee
M
Madison • family_with_children • us
7
The hotel served its purpose as a place for us to get dressed in and come back to after an event.
Pros:

The attendant that checked us in was great; we arrived earlier than expected and she allowed us to check in sooner. We were able to get all our things inside and had enough time to get dressed for the event we were in town for.

Cons:

The room was very dingy and definitely needs updating and renovation. Banged up cabinets, chipped paint. I was scared to let my kids play on the floor and to walk on it barefoot. I could tell the room had been cleaned by housekeeping, which was great, but overall the vibe in the room felt unclean.

2026-01-15 • via Nuitee
B
Briggs • family_with_children • us
8
2026-01-14 • via Nuitee
L
Letizia • extended_group • us
5
Por una noche esta bien ,, pero necesitan fumigar por las cucarachas
Pros:

La ubicación cerca del aeropuerto

Cons:

En el alojamiento encontramos cucarachas pequeñitas y grandes a veces eso fue mi preocupación

2026-01-13 • via Nuitee
L
Lacey • family_with_children • us
1
Pros:

There were bugs everywhere. We got a refund and didn’t stay.

Cons:

Bugs and run down

2026-01-12 • via Nuitee
J
Jennifer • extended_group • us
4
The facility was very dated. There was only staff there during the day. What saved this place was the location.
Pros:

Location

Cons:

Very dirty
The room
Lobby
Elevator
Window
And the hallways

2026-01-12 • via Nuitee
C
Charles • solo_traveller • us
5
It was ok for a one night stay.
Pros:

Location.

Cons:

The property needs renovation and upkeep. It looks dirty and outdated.

2026-01-01 • via Nuitee
A
Akeem • family_with_children • us
10
2025-12-29 • via Nuitee