Extended Stay America Suites - Charleston - Airport

Hotels
•
Extended Stay America Suites
6.8 (458 reviews)
5045 N. Arco Lane , Charleston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Rude service experiences
Pest problems

Categories

Cleanliness
4.45
Multiple reviews highlighted cleanliness issues, including roaches and dirty facilities.
Service
8.45
Mixed reviews; staff were praised in some cases but criticized in others, leading to an average sentiment.
Location
8.45
Location received positive mentions, indicating it is a strong point for the hotel.
Room Quality
6.45
Some rooms were clean and comfortable but others had significant issues like infestations.
Amenities
6.45
Amenities were mentioned as lacking variety and quality, contributing to lower satisfaction.
Value for Money
6.95
Generally considered acceptable for the price, but some guests reported poor experiences affecting value.
Food and Beverage
5.95
Breakfast and food services received negative feedback regarding availability and quality.
Overall Experience
7.25
Overall experience reflects significant dissatisfaction among many guests despite some positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:21

Property Description

Fully Equipped Kitchen in Every Room

Enjoy the convenience of a fully equipped kitchen in every room at Extended Stay America - Charleston. Cook your own meals and feel at home during your longer stay.

Complimentary Amenities

Benefit from free WiFi, 24-hour front desk service, and free onsite parking at our N. Charleston hotel. We strive to make your stay comfortable and stress-free.

Convenient Grab-and-Go Breakfast

Start your day right with our complimentary grab-and-go breakfast, including a variety of options like breakfast bars, muffins, and hot cereal. Fuel up before exploring nearby attractions.

Book now to experience a comfortable and convenient extended stay at Extended Stay America - Charleston - Airport.

Important information:

Please note : Housekeeping service is only offered every 14 days. For stays of 14 nights or longer.

Please note : The provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Bed linen and towels are not included in the rate. Guests can rent them at the property for an additional fee or bring their own.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment, cash is not accepted.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.8
Based on 458 reviews
Cleanliness: 4.45
Service: 8.45
Location: 8.45
Room Quality: 6.45
Amenities: 6.45
Value for Money: 6.95
Food and Beverage: 5.95
Overall Experience: 7.25
M
Maximilian • solo_traveller • us
2
2026-03-30 • via Nuitee
S
Shane • solo_traveller • us
6
2026-03-29 • via Nuitee
J
Jon Paul • solo_traveller • us
1
2026-03-29 • via Nuitee
M
Mydygma • couple • us
6
Good price. Close to airport
Pros:

Friendly and helpful staff

Cons:

Quite old location

2026-03-27 • via Nuitee
M
Mydygma • couple • us
5
2026-03-24 • via Nuitee
L
Louwanna • couple • us
10
2026-03-22 • via Nuitee
S
Shelly • couple • us
3
Close to the airport, but unacceptable hygiene issues and no on-site staff to resolve them.
Pros:

It was close to the airport & the room had a kitchenette.

Cons:

The room was in unacceptable condition. The drain was completely clogged with a used bandage and a large clump of hair, which is a serious cleanliness issue. There were roaches in the room, the TV remote was missing batteries, and the vinyl flooring between the tub and toilet was peeled up with visible water damage. The floor looked grimy, worn, and potentially moldy. Overall, the room did not feel sanitary or safe to use.

Unfortunately, there was no staff available at the front desk after check-in to address these issues in real time. I later contacted Booking.com, but they were unable to reach the property and only offered a $12 credit, which does not reflect the condition of the room or the inconvenience caused.

2026-03-20 • via Nuitee
S
Suzanna • couple • us
3
Not worth staying at.
Pros:

The staff was great

Cons:

It was filthy. The bathroom wallpaper is falling off, the tub was dirty, the room was dusty, the blankets had dirt on them. The bathroom tile floor felt like it was coming up every time you stepped on them.

2026-03-19 • via Nuitee
E
Elijah • solo_traveller • us
1
Pros:

Bad very bad bugs in my room

Cons:

Could have been cleaner

2026-03-18 • via Nuitee
N
nancy • family_with_children • de
6
2026-03-18 • via Nuitee
L
Lorenzo • family_with_children • us
9
Comfortable hotel, nice staff
Pros:

The staff was kind and professional, and provided service to all my needs.

Cons:

I didn't like that my room was not ready when I arrived.

2026-03-18 • via Nuitee
R
Ron • solo_traveller • us
1
Drinking and weed.
Cons:

My wife arrives after dark and there are men openly drinking in the parking lot. The lobby smelled like weed. she felt unsafe and left without checking in....totally unacceptable.

2026-03-09 • via Nuitee
R
Royal • solo_traveller • us
1
Horrible. Will not return
Pros:

Nothing

Cons:

Freezer didn't work in first room. Sofa was ripped up in 2nd room

2026-03-09 • via Nuitee
T
Ted • couple • us
7
Just ok. Not with the money.
Pros:

The hotel had a room available.

Cons:

The halls were dark and unwelcoming. The unit had different color paint on the doors. ( bathroom door). The bed was comfortable and the unit was clean. It just was not worth the price. It is an old building! It is need of an updating.

2026-03-09 • via Nuitee
P
Phaedra • couple • us
10
2026-03-05 • via Nuitee
T
Tanis • solo_traveller • us
10
2026-03-03 • via Nuitee
N
nakeda • family_with_children • us
4
Pros:

Good customer service

Cons:

The toilet wasn't flushing properly and the room had roaches.
I was on the first floor and the kids on the floor on top of my room were extremely loud when I was trying to sleep late at night and early in the morning

2026-02-25 • via Nuitee
T
Tyqwan • couple • us
10
2026-02-13 • via Nuitee
G
Gosnell • solo_traveller • us
7
2026-02-13 • via Nuitee
S
Sandra L • family_with_children • us
10
2026-02-12 • via Nuitee