AYZ Villegas - Auto check-in property

Hotels
7.1 (3698 reviews)
32 Calle de Alejandro Villegas , Madrid , es

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Facilities

Non-smoking rooms
Air conditioning
Express check-in/check-out
Private check-in/check-out
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Fire extinguishers
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Review Highlights

Pros:
Cleanliness
Location
Room Quality
Cons:
Cleanliness
Service
Amenities
Value for Money

Categories

Cleanliness
6.68
Several reviews state issues with cleanliness, including dust and dirty towels.
Service
7.65
Mixed reviews on service level, particularly regarding automated check-in processes.
Location
8.19
Location is generally praised as excellent for access to the airport.
Room Quality
7.14
Rooms were described as spacious with a minimalist decoration, but also with noise issues.
Amenities
6.67
Missing amenities such as a fridge and heating, as well as complaints about the lack of additional comforts.
Value for Money
6.13
Several complaints suggest that the quality does not match the price charged.
Food and Beverage
7.18
Not specifically mentioned in reviews, assumed standard for the hotel tier.
Overall Experience
7.15
Overall experiences are mixed, with both positive remarks on comfort and negative on cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:39

Property Description

Convenient Location
A&Z VILLEGAS, situated in Madrid, offers easy access to major attractions like IFEMA, Chamartin Railway Station, and Santiago Bernabéu Stadium. With Plaza de España Metro Station and Gran Via in close proximity, exploring the city is a breeze.

Comfortable Accommodation
Enjoy a relaxing stay in air-conditioned rooms at A&Z VILLEGAS, complete with free WiFi and convenient express check-in and check-out services. Rest easy with provided bed linen and towels for a hassle-free experience.

Nearby Attractions
Unwind at El Retiro Park or take a stroll to Gran Via Metro Station, both just a short distance away. For travelers, Adolfo Suarez Madrid-Barajas Airport is conveniently located 8 km from the hotel.

Book your stay at A&Z VILLEGAS for a memorable Madrid experience.

Important information:

For the stay in the property, a credit card will be required from the check-in and it will be returned at the check-out of the reservation, This as a guarantee that guests do not damage something on the property or any element of the property, If the guest damages the property or any element of the property, the cost will be charged to your credit card.

Quiet hours are between 22:00 and 10:00.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.1
Based on 3698 reviews
Cleanliness: 6.68
Service: 7.65
Location: 8.19
Room Quality: 7.14
Amenities: 6.67
Value for Money: 6.13
Food and Beverage: 7.18
Overall Experience: 7.15
L
Lucía • solo_traveller • es
9
Pros:

La habitación amplia

Cons:

No funciona el ascensor y estaba en la 3 planta

2026-05-15 • via Nuitee
J
Jose Antonio • solo_traveller • es
8
Práctico
Pros:

Facilidad de uso.
Limpieza.

Cons:

Puerta dañada.

2026-05-13 • via Nuitee
V
Vitalina • couple • pl
5
Cons:

Zapach papierosów

2026-05-13 • via Nuitee
Z
Zurelis • solo_traveller • es
8
Pros:

El sistema de auto check, aunque se me dificultó al inicio.

2026-05-12 • via Nuitee
L
Liliana • solo_traveller • pt
7
2026-05-12 • via Nuitee
N
Nico • couple • nl
9
2026-05-11 • via Nuitee
D
Danylo • solo_traveller • es
7
2026-05-11 • via Nuitee
R
Radeva • couple • bg
1
Pros:

Location

Cons:

The walls are extremely thin. You can hear everything. The doors slam loudly.
The floor in the room was dirty. There is no window that can be opened for fresh air. There were only two hangers. There was enough empty space where a cabinet or a wardrobe could easily have been placed. The towels were thin.
In the bathroom, only cold water runs from the handheld showerhead. The sink was dirty. We had no issues with unlocking the doors.

2026-05-09 • via Nuitee
A
Alexandra • couple • es
5
Regular
Pros:

La cama

Cons:

La forma de check in, el espacio, no tener ascensor, el baño, la limpieza ..

2026-05-08 • via Nuitee
A
Abdenbi • solo_traveller • fr
1
Pros:

Rien

Cons:

J ai réservé et j ai pas pu rentré dans ma chambre et j ai partie sans de dormir

2026-05-08 • via Nuitee
M
Mosad • solo_traveller • eg
8
2026-05-06 • via Nuitee
V
Victorlogro • solo_traveller • es
7
Pros:

La relación calidad precio

Cons:

No hay tv en la habitación, ni manera de acceder a la habitación si no es con el teléfono móvil.

2026-05-06 • via Nuitee
D
Daniela • couple • us
7
Check in was difficult but overall good stay for one night
Pros:

Nice and clean. There is no hotel staff. Check in was difficult

Cons:

Check in was difficult

2026-05-05 • via Nuitee
J
Jheimmy • couple • es
6
BIEN
Pros:

LA HABITACION CON MUCHA VENTILACION

Cons:

DISTANCIA DEL CENTRO CON COCHE VA BIEN PERO LLEGA EL METRO

2026-05-05 • via Nuitee
A
Apofis • couple • es
1
Sucio un asco ruidos y te dejan en la calle en atención al cliente
Pros:

No alquilen no valen para nada y te mandan a diferentes partes si se quedan sin habitaciones los baños fatal y me tuvieron 4 horas en la calle por no darme los códigos de acepso el personal telefónico peor imposible

Cons:

No alquilen no valen para nada y te mandan a diferentes partes si se quedan sin habitaciones los baños fatal y me tuvieron 4 horas en la calle por no darme los códigos de acepso el personal telefónico peor imposible

2026-05-05 • via Nuitee
G
Geanina • couple • es
10
2026-05-04 • via Nuitee
M
Milan • couple • rs
8
Cons:

The only negative thing is the extremely poor sound insulation. You can hear absolutely every whisper from the room next to yours, not to mention the nighttime activities.

2026-05-03 • via Nuitee
A
Alberto • couple • es
10
2026-05-03 • via Nuitee
R
Ruben • couple • es
10
2026-05-03 • via Nuitee
J
JUAN FRANCISCO • solo_traveller • es
7
Correcta estancia en el alojamiento
Pros:

Limpieza y silencio

Cons:

Estaría bien poner máquina expendedora de alimentos y comida

2026-04-30 • via Nuitee