Radisson Blu Hotel & Residence Nairobi Arboretum

Hotels
•
Radisson Blu
9.6 (1417 reviews)
Arboretum Road , Nairobi , ke

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Some distance from city center
Pool area may feel small

Categories

Cleanliness
9.48
Most reviews praised the cleanliness of the rooms, highlighting the attention to detail from the staff.
Service
9.99
The staff was consistently described as amazing, attentive, and friendly, with a strong emphasis on service quality.
Location
9.29
The location was generally well-received, although some noted it was a bit far from the city center.
Room Quality
9.74
Rooms were frequently described as spacious, comfortable, and well-equipped.
Amenities
9.27
The hotel offered good amenities, though some guests felt the pool area was small.
Value for Money
9.63
Many guests felt they received excellent value for their stay, particularly with brunch offerings.
Food and Beverage
9.58
The breakfast and brunch received high praise for variety and quality.
Overall Experience
9.85
Overall experiences were overwhelmingly positive, leading to a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:31

Property Description

Luxurious Accommodation with Private Balconies

Experience unparalleled luxury at Radisson Blu Hotel & Residence Nairobi Arboretum with each room featuring a private balcony offering stunning views of the pool or the Arboretum Flora. Enjoy top-notch amenities including a flat screen TV, rain shower, and exclusive bathroom amenities for a truly indulgent stay.

Relaxation and Wellness Facilities

Unwind and rejuvenate at our hotel's treatment rooms, steam room, sauna, and heated swimming pool. Whether you prefer a pampering session or a refreshing dip, our facilities are designed to cater to your relaxation needs. Plus, enjoy complimentary WiFi and convenient on-site parking during your stay.

Culinary Delights and 24-Hour Fitness

Indulge in delectable continental and super breakfast options at The Fire Lake and Grill House, and savor a variety of teas at The Arborista Coffee Lounge. Stay active at our fully equipped 24-hour gym and explore nearby attractions such as the Kenyatta International Conference Centre and Nairobi National Museum. Book your stay now for an unforgettable experience at Radisson Blu Hotel Nairobi!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NBO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 5 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1417 reviews
Cleanliness: 9.48
Service: 9.99
Location: 9.29
Room Quality: 9.74
Amenities: 9.27
Value for Money: 9.63
Food and Beverage: 9.58
Overall Experience: 9.85
O
Olusegun • couple • ng
10
Pros:

Everything especially the breakfast!

2026-04-03 • via Nuitee
I
Ivelin • couple • gb
10
Pros:

Everything.

2026-04-02 • via Nuitee
D
Djouma Khady • solo_traveller • sn
9
Pros:

Located in a very green and quiet place. The hotel is nice and the staff is friendly. The gym is also pretty well equipped.

Cons:

It seems that staff are not consistently available at the gym or spa. When issues arise—such as water running out in the sauna—or when clients need information, they may have to wait a long time or may leave without being assisted.

2026-04-01 • via Nuitee
M
Margaret • couple • gb
9
2026-03-30 • via Nuitee
M
Margaret • couple • gb
9
Perfect rest up spot before my next flight
Pros:

Clean, quiet and peaceful

Cons:

Nothing

2026-03-30 • via Nuitee
G
GANOU • solo_traveller • sn
10
I will recommended, it’s the best place in Nairobi with good services
Pros:

The architecture and the cleaning, the smell also

Cons:

Nothing

2026-03-29 • via Nuitee
P
Peter • couple • de
9
2026-03-23 • via Nuitee
D
Danhong • couple • cn
10
2026-03-23 • via Nuitee
D
Danhong • couple • cn
10
还会继续选择
Pros:

很干净，很舒适安静，食物丰富

Cons:

很完美了

2026-03-23 • via Nuitee
T
Turnbull • couple • za
8
Good hotel. Pricier to eat than Paris but a good place to stay
Cons:

Streaming TV in the room would be good. Netflix etc.

2026-03-21 • via Nuitee
I
Iyanu • couple • ng
9
2026-03-16 • via Nuitee
R
Raz86 • family_with_children • de
10
Pros:

5 Sterne Haus mit allem schnick schnack den man braucht

Cons:

die Lage war leider sehr dezentral

2026-03-14 • via Nuitee
S
samojednomsezivi • family_with_children • hr
10
Pros:

We have traveled to nearly the whole world, but we have never experienced hospitality at such a high level. The highest possible rating for absolutely all Radisson staff in Nairobi. The drivers who tell the history of the city, take you to the best places with incredible warmth. The reception staff who allow a late check-out without any extra charge. The people in the restaurant who modestly refuse large tips. Almost everything in this hotel is unreal. The people are such that we are truly planning a return visit to Kenya, but for more days. And certainly when choosing hotels and other places, because of this experience in Nairobi we will look for Radisson. Compliments to the whole team. Thank you!!

2026-03-13 • via Nuitee
J
Juliet • extended_group • au
10
Pros:

The ambience, size of the room,staff were hospitable

Cons:

Swimming pool being next to restaurant, making one uncomfortable to swim

2026-03-12 • via Nuitee
J
Jasmine • solo_traveller • us
10
Comfortable, clean, and very professional
Pros:

Very clean, and and safe location. Staff was very professional and accommodating. Easy communication the whole time.

Cons:

The bathroom shower door would leak and water would seep out from underneath

2026-03-12 • via Nuitee
K
Kenneth Chi Kin • family_with_children • ca
7
Excellent services compensate dated room
Pros:

The services. The staff is great!

Cons:

The room is dated.

2026-03-09 • via Nuitee
M
Mehdi • solo_traveller • ci
8
2026-03-09 • via Nuitee
F
Fidelis Benedict • couple • tz
9
I will return next time when i visit Nairobi
Pros:

Looks great and clean

Cons:

Nothing to complain about

2026-03-08 • via Nuitee
N
nathalie • couple • fr
10
Calme, luxe et… bien-être
Pros:

Très bel hôtel, situé au calme près de l’arboretum (entrée gratuite pour les clients de l’hôtel). Surclassement dans une suite, confortable, disposant d’un coin cuisine (partiellement équipée)et d’un salon.chambre dotée d’un coffre fort, de peignoirs et de chaussons, produits douche de qualité. Propreté impeccable, personnel accueillant et aux petits soins. Connexion wifi gratuite fonctionnant très bien. Piscine et salle de sport à disposition. Petit déjeuner proposant des produits variés, frais et délicieux. Un grand merci particulier à Gérald, chauffeur de l’hôtel, qui, grâce à son efficacité et à sa compétence, , nous a permis de prendre notre vol malgré les pluies diluviennes qui s’abattaient sur Nairobi.

2026-03-07 • via Nuitee
M
Modibbo • solo_traveller • ng
9
2026-03-07 • via Nuitee